Managing Accommodation Services

Managing
accommodation
services

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Size and scale of accommodation service which is involve within the hospitality industry.
................................................................................................................................................1
P2 Elaborate various type of form of ownership available to accommodation services........2
P3 Discuss the role that, grading, classifications systems and online review sites play when
potential guests look for and book accommodation...............................................................4
TASK 2............................................................................................................................................7
P4 Explain the organisation of front office functions within several accommodation services. 7
P5 Roles within the front office department within the selected organisation.......................7
TASK 3............................................................................................................................................8
P6 Roles found within the housekeeping department in a selected organisation...................8
P7 Importance of forecasting linen stock and other guest supplies to assure sufficient supply
to meet demand.......................................................................................................................8
P8 Importance of interrelationships between housekeeping and other departments..............9
TASK 4..........................................................................................................................................10
P9 Importance of scheduling maintenance and repair work to minimise disruption to all guests
..............................................................................................................................................10
P10 Importance of security within the chosen organisation ................................................10
CONCLUSION..............................................................................................................................11
REFERENCES ............................................................................................................................12

INTRODUCTION
Accommodation services are involving the different types of hospitality and logistic
services for the customers, with equipped rooms and sheltered services. There are the different
types of the accommodation services which cover the satisfaction of customers’ needs related to
the facilitated rooms for the overnight and day stay along with the lodging, food and travel space
services (Vargas-Sánchez, and Moral-Moral, 2019). Types of the accommodation services are,
hotels, guest house, apartments, cottage, bed and breakfasts etc. in the hospitality industry
accommodation services are the key source of higher revenue and profit as it is the key demand
of the customers in the tourist and hospitality industry and make the higher revenue with the
higher numbers of the accommodation booking.. Dacre Lakeside Park is the four-star hotel
located in the Driffield YO25 8SD, United Kingdom. This accommodation service organisation
is providing beautiful and luxurious holiday lodges. In this essay, analysis and evaluation of the
different size and scale of the accommodation services is done along with the analysis of
different type of the ownership. The role of the front office department and the role of
housekeeping department is evaluated in context to the effective accommodation services, along
with the study of importance of these departments interrelationship in customers satisfaction.
The role of the security is also identified in context to the effective accommodation services.
TASK 1
P1 Size and scale of accommodation service which is involve within the hospitality industry.
In this, the hospitality industry used to engaged with various kind of service which is
associated for the customer, such as accommodation service. The scale and size of the services
are continuously increasing day-to-day which help to formulate the effective growth of the
hospitality industry. When individual used to travel from one place to another, it is important to
receive all kind of facilities which is associated with the food, transportation, one of the key
services from that is accommodation which cover the shelter and food services too. The
accommodation services are helpful to customers or audiences and this is provide by hotel
industry. In this, there are some type of accommodation service which is budgeted friendly and
have luxury service. This include:
Luxury services: In the context with Dacre Lakeside park have always a top level of
staff and member who focus on the target of businessman, celebrities and so on. As per this, they
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have high paying guest which also expect high standard facilities. As per this, the luxury hotel
which is comes in the category of five to four-star hotel which is comes in range. They used to
deliver quality of food, dinning and so on which is look likewise luxury (Priporas, 2017).
Mid range service: These kind of service show the three-star label for the hotel. In this,
the staff and other member are usually associated with key services and do not offer the
elaborated services. This is well considered that the combination of both comfort and value of
money show the impact of mid range service and which is food and beverage for room facilities.
This is usually contains normal service such as Wi-Fi and many more.
Budget services: As per this, while taking the Dacre Lakeside park they also provide
budgeted service to the number of people in the low cost as per the need of customer. The budget
services are used to made clean, comfortable and various adjustable room which is required by
consumer as per their requirement. The main purpose of those guest to fulfil the need and stay
comfortable and they do not used to spend money on paying additional cost. In the context with
Dacre Lakeside park, in this, hotel used to provide some of service such as butler service spa, car
parking and so on.
P2 Elaborate various type of form of ownership available to accommodation services
There are various type of ownership which is use in the accommodation services businesses,
mentioned below:
Independent own properties versus chain hotel management: The independent hotel is
defined as the place or area which is independently run with sole ownership. In this type of the
ownership owner do note permit the use of their brand name, by other contractors or business
men. In other hand the type of chain ownership hotel is involving the management of multiple
branches of the hotel in different market segment by the owner of the organization through
different management techniques.
Advantage and disadvantage of independent properties
Advantage:
 There is higher opportunity of organisation control independently.
 Owner possess the complete liability over the whole profit of the organisation as well as
in losses.
 Sole ownership is beneficial in terms of higher security, because owner is individually
managing all the confidential process and information without the inclusion of others .
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