Strategic HRM Impact on Organizational Outcomes

This assignment explores the relationship between strategic human resource management (SHRM) practices, employee attitudes and behaviors, and organizational outcomes. Students are required to analyze key HRM theories, research studies, and case examples from various industries to evaluate how effective HR strategies influence productivity, innovation, and overall organizational success.

Human Resource
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
1.1 Comparison of different learning styles................................................................................1
1.2 Role of learning curve and its importance of transferring learning at workplace.................3
1.3 Learning styles and theories when planning and designing a learning event.......................4
4.1 Role of government in training, development and lifelong learning....................................5
4.2 Development of the competency movement has impacted on the public and private sectors
.....................................................................................................................................................5
4.3 Contemporary training initiatives introduced by the UK government..................................6
TASK 2............................................................................................................................................6
2.1 Training needs for staff at different levels in Sun court Ltd.................................................6
2.2 Advantages and disadvantages of training methods used in an organisation.......................7
2.3 Systematic approach to plan training and development for a training event........................9
3.1 Evaluating the training event by suitable techniques...........................................................9
3.2 Evaluation of a training event.............................................................................................10
3.3 Success of the evaluation methods used.............................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES .............................................................................................................................13

INTRODUCTION
In this contemporary world, lots of business organisations are being established to earn
higher profit and desirable growth . For this, they require to manage organisational activities in
effective manner to getting appropriate outcomes. In this process, Human resource development
is playing eminent role as they are responsible for recruiting and managing entire manpower for
the firm. In it, human resource manager helps to make proper structure for framing business
activities appropriately (Albrech, 2011). Main objective of them is to recruit skilled and
experienced candidate who can easily achieve business target and goal as well. They also
conduce effective training program to enhance interpersonal skill of existing candidates. This
project is based on Sun court Residential home limited which is provides care home and
accommodation services to old age people. This firm faces lots of issues due to untrained staff.
CEO of Sun court Residential home limited believe that conducting training program for
employees is an unneeded cost that need to be kept on nominal. This report is
discussing about different learning style and importance of learning curve
and theories while planning a specific event. It is also represent need and
importance of training program and Role of government in lifelong learning.
TASK 1
1.1 Comparison of different learning styles
Employees of an organisation needs to be skilled and experienced who easily understand
firm's need. In this process, learning play a most important role that helps to consider individual's
needs to provide them appropriate training or to enhance their knowledge and experience toward
business activities easily (Armstrong and Taylor, 2014). For Sun court Residential home limited,
it is require to analyse skills of their workforce to enhance their learning to provide effective
services to users. In this process, organisation can use two effective learning theories of Honey
and Mumford as well as Kolb learning style that helps to develop employees skill as -
Honey and Mumford learning style – This theory is stated by Peter honey and Alan Mumford
that aid to enhance knowledge and learning criteria of individual by several methods as -
 Activist – These kind of individual are very active to improve their learning style by
facing new and challenging ideas in their working experience. Main objective of these
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kind of people is to attain new opportunities by implementing different ideas in their
working procedure.
 Reflector – These type of employees work as a leader in firm because they observe
several element while making specific decision regarding organisation. They are properly
working towards several activities for getting a numerous experience by perceiving them.
These kind of individual are taking a long time to observe several elements (Bakker and
Leiter, 2010).
 Theorist – Such individuals enjoy to learn models, facts and theories to implement them
in learning process. These people understand theories behind several actions by analysing
them easily. They are making own models and theories through several perspectives or
ideas.
 Pragmatist – These type of persons are experimental toward theories, ideas, models and
working approaches. They believe to find different path by taking a specific time or thing
about these. Pragmatist individuals don't like conceptual values and ideas because they
believe in finding their own way easily.
Kolb learning style – This learning style were developed by David Kolb in the year 1984. It is
describing in 4 different form of learning that can be analysed in several individuals as -
 Divergent – These kind of individuals are imaginative in their practical approaches. They
observe each and every element by gathering data as well a information for a specific
situation. They make full concentrate on several approaches to provide different
viewpoints (Bamberger, Biron and Meshoulam, 2014).
 Assimilative – Such kind of individual are prefer to provide logical and practical solution
about several issues. They are very straight forward in their working approaches or
believe to grabbing practical opportunities from challenging world. They believe to
manage all activities and information in a analytical and structured format.
 Convergent – These type of people are believed to analyse practical solution by their
own experience. They believes to solve their own issues and prefer technical activities in
working approaches. People who belong to Converging style are very authentic to finding
practical use of ideas and models.
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 Accommodative – These kind of learners are believing in intuitions. They are very
imaginative rather than practical and logical. They are easily attracted toward new
challenges and carry out them in their practical approaches.
For Sun court Residential home limited, these kind of learning theories helps to enhance
employees skill and develop their working capacity easily. These two models very beneficial
individual's learning.
1.2 Role of learning curve and its importance of transferring learning at workplace
In a business organisation it is require to provide appropriate training and learning to
individual employee that help to achieving business objectives and goals in proper manner.
Learning curve in firm helps to representing values relate to progress of employees after
conducting training session in firm. For Sun court Residential home limited, it is require to
analyse their employees past skill to provider them effective training and learning to getting
higher business approaches easily. In this process learning curve provide its own contribution to
analysing rate of this over time and experience (Boxall and Purcell, 2011).
Role of learning Curve: It is an effective tool through which it can be identified that what
actions need to be taken against each individual. With the assistance of same the incentive is
planned for different employees depending upon their performance so that their can be motivated
to perform well in future. Apart from this the same tool also assist in allocating the resources
which is done on the basis of statistical data received.
Importance of transferring learning: For Sun court Residential home
limited, its is require to use learning curve in their organisational activities
to analyse or measure their employees past working approaches and
increment in after conducting learning activities. Learning curve provide its
own contribution in business activities such as -
 Increase values – Learning curve is a graphical representation that helps to increase
values of employees and their knowledge skill through appropriate procedure. For this
employees requires to get appropriate training that help to enhance their learning
procedure easily (Bratton and Gold, 2012).
 Enhance ability to face difficulty challenges – Learning curve helps to enhance ability
and knowledge skills of employees to face difficult task and challenges easily. Through
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this, organisation can easily achieve higher growth and success by grabbing different
opportunities from such challenges.
1.3 Learning styles and theories when planning and designing a learning event
For Sun court Residential home limited, it is require to adopt different learning style and
theories to enhancing their employees interpersonal skill and knowledge toward business
approaches. Through this, they can easily serve quality services to their employees that help to
getting higher growth and success. Sun court Residential home limited require to analyse their
employees skill and working capacity to enhance this through several approaches to increase
organisational values in target market easily. Learning event provide effectiveness in each and
every employees by providing proper practices as per their requirement. There is contribution of
such theories in learning event is given below as -
Enhancing employees skill – Learning style always provide appropriate training to
employees that helps to enhancing employees skill properly. By this, they can easily boost
employees working capacity and risk taking approaches that aid to grabbing several
opportunities easily. For Sun court Residential home limited it is require to adopt such methods
to serve quality services to their clients ad per their requirement and need. These things build
positive image of organisation in target market (Cascio and Boudreau, 2010).
Demonstrate various alternative for increasing knowledge – Main objective of
learning is to increase value and skill of employees to face each and every challenges easily and
accomplish several task in effective manner. Skilled and experienced workers always provide
their contribution in future growth and success as well. Training and learning sessions always
conducted by human resource manager of organisation by monitoring employees ability.
Decrease of inaccuracy and errors – An organisation conducts training and learning
session for workforce to reduce barriers, conflicts, mistakes and errors easily. These kind of
activities helps to build positive environment in company for employees and customers too.
Skilled and knowledgable workforce easily manage their business activities through proper
working approaches. Such things also helps to build relationship between employees and
enhance team working ability in each individual (Daley, 2012).
Reducing risk factor from firm – For a business organisation, it is require to
accomplish their clients requirement and need otherwise they can not build appropriate market
image in economy. For this employees of firm requires to be skilled and calm who build
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effective communication with their clients to understand their basic needs or wants to fulfil them
through their effective services. Such factors aid to reduce risk from firm and build positiveness
easily.
4.1 Role of government in training, development and lifelong learning
Government of a country provide its own contribution to conducting training and
development program for lifelong learning of people. Such activities are very beneficial for firm
to enhance skills and working capacity of individuals. In this procedure they provide own
contribution training, development and lifelong learning as -
Human resource policy – As a primary authority of a country, government conduct
several activities for individual to introduce human resource policy. Such activities are very
beneficial to manage several activities as strategic planning, organising, implementing,
monitoring, controlling, development activities and skills enhancement as well (Flamholtz,
2012).
Appropriate funds – For introducing training, development and lifelong learning,
government of serve provide their own contribution to provide appropriate funds for such
activities. Through this, they can easily introduce several initiative to develop interpersonal skill
of each individual. This is helps to provide life long success to a person easily.
HRD studies – As it is necessary for employees to get a position and a respected rank in
organization, and this has established in the United Kingdom.
4.2 Development of the competency movement has impacted on the public and private sectors
The concept of competency movement refers to developing skills and knowledge of
trainees and employees at workplace. This proficiency training and assessment is completely
promoted by the government, and it also encourages management development with an aim to
support career and bloom hankerings of learners without getting biased on academic
achievements, it removes the entry limitations for learnings. Government provides ongoing
training in company environment without any predetermine time frame, though it offers a broad
personality management that helps to working of employees and HR management planning as
well. These kinds of training programs are applicable for public and private sector (Gordon,
2014).
 Private sector : Adroitness is very important for organizations to attain competitive
advantages to get success. Private sector is most affected in the UK, as these companies
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are more focusing and implementing this training program, that proves the most
beneficial for staff and firms, so that it can achieve its rewards in competition level.
 Public sector : These kind of programs helps to increase employees productivity to
getting higher success and achieving business objective easily. The two major parts of
competency development is ability and cognition only, it aid to increase in workers
performance within their work what they already do in regular manner.
4.3 Contemporary training initiatives introduced by the UK government
UK government is work as primary authority in country. They also provide own
contribution in training and development initiative for individual. Such activity helps to provide
desirable success to a firm and appropriate growth in a economy. Contemporary training is a
most important process for Sun court Residential home limited to provide effective services to
old age people as per their requirement and need (Gruman and Saks, 2011). Main objective of
this process is to provide effectiveness in services sector to provide higher satisfaction to services
users. There are various benefits of Contemporary training initiatives that conducted by UK
government as -
 Government of UK regulate several law and legislation for several organisations to
enhancing working approaches in this ans provide appropriate right and authority for
each individual.
 UK government conduct training and learning program for individual to enhance their
interpersonal skill and abilities as well.
 Government of UK provide their appropriate services in Contemporary training
initiatives and for competency movement of public and private sector organisations.
 These kind of activities enhance working criteria in services sector to provide higher
satisfaction to uses as per their requirement and need (Guest, 2011).
TASK 2
2.1 Training needs for staff at different levels in Sun court Ltd
For a business organisation, it is require to conduct effective training program to build
effectiveness in firm easily. As per this report, Sun court Residential home limited requires to
introduce several training program for their employees to chance their interpersonal skill and
working capacity. Through this they can easily serve quality service to their employees to
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provide higher satisfaction to them. Such activities aid to getting organisational objective and
goals properly. Training and learning is a specific procedure that require for each and every
individual or level in firm as -
Organisational level – A business organisation should have to conduce training and learning
program for organisational level to increase working skills of overall all organisation. In this
process they require to conduct monitoring process to analyse employees working approach to
enhance them through several methods and procedures. Organisational training helps to
achieving firm's future objective and goals in appropriate manner. This process is classify in two
different level of firm as - Managerial level – This is top most level of organisation in which employees participate
in decision making and monitoring process. So for them it is require to get appropriate
training to enhance their problem solving and decision making approach easily. These
kind of training is very beneficial for organisation because through this senior level
employees can easily provide guidelines and direction to their peer toward business
activities. For Sun court Residential home limited such training procedure will be
beneficial that helps to serve quality services to clients (Hall, Daneke and Lenox, 2010).
 Operational level – This is employees level of firm, in which senior employees provide
effective training to others. These employees serve their quality services to customers as
per their requirement and need. For them it is require to build proper relation with clients
to provide them higher satisfaction through their working approaches. So for this, firm
requires to provide them appropriate training to enhance communication skills of each
employee easily.
Individual level – For Sun court Residential home limited this training process wills also be
beneficial. In it organisation conduct training program according to their each individual to
provide them higher effective training as per their own need. In this, senior level employees of
firm require to monitor their employees strength and weaknesses to improve them easily. Such
training program can be expensive but they provide beneficial results instantly (Harzing and
Pinnington, 2010).
2.2 Advantages and disadvantages of training methods used in an organisation
Sun court Residential home limited is a service sector organisation that provides up
market care and accommodation services to their old age people. For them it is require to
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conduct training program in their firm to provide effective services to their clients as per their
requirement and need. In this, organisation can choose appropriate training process that helps to
provide to provide them effective productivity and profitability easily as -
On the job training method – In this process employees can easily learn several
elements by performing in their job period. On the job training process increase employees
interpersonal skills and working approaches within the job duration. These kind of training
process are very beneficial for employees because senior employees can easily monitor their
skills at timely bases. In Sun court Residential home limited, such training process will helping
to provide appropriate analysis of employees skill enhancement through on the job training
program. In this, a employees get training by their supervisor, mentor or trainer at a specific
workplace. There are various advantages and disadvantages of On the job training process are
given below as -
Advantages -
 This is a cost effective method in which organisation can provide appropriate training to
their employees between working duration. In this senior employees and supervisor of organisation can easily monitor employees
performance at a specific time (Huselid and Becker, 2011).
Disadvantages -
 This process reduce productivity of employees and trainer during job hours.
 On the job training process harm workflow of employees directly.
Off the job training method – This training procedure is conducted apart from the job duration.
In this, organisation conduct a separate training program for their employees to enhance their
working skills easily. Off the job training program is beneficial for those employees who want
to enhance their interpersonal skill through different training procedure. Such process reduce
distraction of employees and devote their concentration on a specific element. This is very wide
learning procedure and beneficial for several employees (Jiang, 2012).
Advantages -
 These programs are helpful for those individual who do not want to interrupt their
working duration. In it trainers are used to be more trained to enhance employees skill in effective manner.
Disadvantages -
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 This is not directly linked with specific job profile or methods.
 Off the job training process is expensive because organisation requires to conduct this
separately from the working hours.
For Sun court Residential home limited, On the job training process will be beneficial
that aid to monitor employees skill from their past working approaches.
2.3 Systematic approach to plan training and development for a training event
Sun court Residential home limited require to introduce effective training process for
their employees to enhance their interpersonal skill in effective manner. For this they requires to
use Systematic approach to plan training and development for a training event as -
Analyse training needs – Before conducting a training event, it is require to analyse
training need to implementing appropriate of systematic approach for this. For this senior
employees of firm requires to analyse employees need to enhance them in effective manner.
Design training program – After analysing training need in Sun court Residential home
limited, management and human resource manager require to design impactful training program
to improve employees skill easily (Kehoe and Wright, 2013).
Development and enhancement – Before implementing Training program in
organisation, human resource manager require to analyse its enhancement procedure to getting
desirable outcomes easily. These kind of programs are conducts to develop employees skill and
working capacity as well.
Training implementation – After analysing each and every activity, human resource
manager of Sun court Residential home limited require to implement them in their business
process to getting desirable outcomes and goals easily.
Evaluation – After implementing training program in firm, supervisor, leader and
management of firm require to evaluate their employees skills and ability.
3.1 Evaluating the training event by suitable techniques
Assessment process is such which aids in having a proper training sessions because it is that
which help managers of sun court limited to have identification of hidden issues and problems in
better manner which is faced by employees and make them to attend the training sessions in
perfect way (Knowles, Holton and Swanson, 2014). Main thing about the preparation evaluation
which get aware about effectiveness method by company and make to enhance the learning of
employees so that they can work and perform in right format too. Apart from this, evaluation
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process is such which consider the feedback on modification is depend on work. Motto of
evaluation process is that which determine appropriateness of improvement sessions whether
method that help in attaining the set goals and objectives in the given time frame. This is such
which help in answering the different questions as:
 Did any changes noticed in workers?
 Which method is very much effective in working?
 Knowledge of the employees is enhanced in right manner or not?
 Motive of assessment has been achieved or not?
Although these questions are answered with the evaluation of techniques in better manner of
training because motive is such which help to improve the learning of employees in
implementing the various ideas and thoughts too. Additionally, assessment is process and get
updated whether training session that gets beneficial employees as well which do estimate the
actual cost which is incurred with overall sessions in right context (McMichael, 2011).
3.2 Evaluation of a training event
Thinking about the different purpose behind the assessment which may be experienced by
various successful ways by assessing the additionally steps and choice. Assessment is considered
as proper procedure which help to prepare the occasion with an association gets an input about
their working with occasions and it also help in understanding the different effects os association
too.
Assessment is such which is not easy as because this is such which requires to have
proper advance and system that direct the programmes and having powerful outcomes. It will
help n choosing the better target and from the different techniques also having decision too for
occasions targets. Various phases of evaluation which assistance of several assessment and
connected by necessity of association:-
 Formative: Formative assessment is that which has strategy with suitable wellspring
information and it also help in arranging the outlining depth procedure that enhance
preparing occasions by changing the current thing (Meredith, 2011).
 Summative: According to this various technique is that instrument which do help in
analysing the existing strategy in with proper suggestion either altered and having current
program which also proceed with same decision. It is that which implies with summative
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strategy although it is about the definite phase assessment which offer recommendation to
have preparation with occasions.
Although these are those association which is required to play with the assessment
procedure and thus it is also used from since it goes with having support and also it is helpful in
gable with the utilization of various sorts of classification in effective way.
3.3 Success of the evaluation methods used
Sun court Residential home limited requires to evaluate several methods and procedure
that are related to organisational future success (Moser, 2012). Through this they can easily
analyse requirement and need of their customers to provide them higher satisfaction. There are
various benefits of evaluation process are given below as -
Performance goals and compensation – Evaluation method always helps to analyse
performance criteria of their employees to provide them quality training easily. Such activities
provide its own contribution in organisational future success. In this Sun court Residential home
limited can easily evaluate success methods and performance goals easily.
Strengths and weakness – Through evaluation method, Sun court Residential home
limited can easily analyse organisational strength and weaknesses that helps to getting higher
success easily. To enhancing organisational activities, firm conduce several program that easily
improve values in organisation to getting appropriate target (Noe, 2010).
Training and Development – This is a learning process in which organisation conducts
several methods to introduce new training procedure in firm. Such activities aid to enhance
employees skill and working capacity to achieving higher growth easily.
CONCLUSION
From the above project it has been summarised that humans resource development is a
effective process that helps to increase organisational values and getting higher success easily.
Main objective of this is to conduct impactful training and development program for employees
to enhancing their interpersonal skill easily. This project is based on Sun court Residential home
limited which is provides care home and accommodation services to old age people. For them it
is require to conduct effective training and learning program to provide quality services to
clients. This project representing learning style and importance of learning
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curve and theories while planning a specific event. It is also discussing
about need and importance of training program and Role of government in
lifelong learning.
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REFERENCES
Books and Journals
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practice. Human Resource Management International Digest. 19(7).
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practice. Kogan Page Publishers.
Bakker, A. B. and Leiter, M. P. eds., 2010. Work engagement: A handbook of essential theory
and research. Psychology Press.
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implementation, and impact. Routledge.
Boxall, P. and Purcell, J., 2011. Strategy and human resource management. Palgrave Macmillan.
Bratton, J. and Gold, J., 2012. Human resource management: theory and practice. Palgrave
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Cascio, W. and Boudreau, J., 2010. Investing in people: Financial impact of human resource
initiatives. Ft Press.
Daley, D. M., 2012. Strategic human resource management. Public Personnel Management,
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Flamholtz, E. G., 2012. Human resource accounting: Advances in concepts, methods and
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Gordon, H. R., 2014. The history and growth of career and technical education in America.
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Guest, D. E., 2011. Human resource management and performance: still searching for some
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Hall, J. K., Daneke, G. A. and Lenox, M. J., 2010. Sustainable development and
entrepreneurship: Past contributions and future directions. Journal of Business
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Harzing, A. W. and Pinnington, A. eds., 2010. International human resource management. Sage.
Huselid, M. A. and Becker, B. E., 2011. Bridging micro and macro domains: Workforce
differentiation and strategic human resource management.
Jiang, K. and et. al., 2012. How does human resource management influence organizational
outcomes? A meta-analytic investigation of mediating mechanisms. Academy of
management Journal, 55(6), pp.1264-1294.
Kehoe, R. R. and Wright, P. M., 2013. The impact of high-performance human resource
practices on employees’ attitudes and behaviors. Journal of management, 39(2),
pp.366-391.
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Knowles, M. S., Holton III, E. F. and Swanson, R. A., 2014. The adult learner: The definitive
classic in adult education and human resource development. Routledge.
McMichael, P., 2011. Development and Social Change: A Global Perspective: A Global
Perspective. Sage Publications.
Meredith Belbin, R., 2011. Management teams: Why they succeed or fail. Human Resource
Management International Digest. 19(3).
Moser, C., 2012. Gender planning and development: Theory, practice and training. Routledge.
Noe, R. A., 2010. Employee training and development. McGraw-Hill/Irwin.
Online
Human Resources Development. 2017. [Online]. Available Through:
<http://www.inderscience.com/jhome.php?jcode=ijhrdm>. [Accesses On 6 May 2017].
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