Role and Purpose of Human Resource Management in Service Industry

This presentation discusses the role and purpose of Human Resource Management (HRM) in the service industry, specifically focusing on the hospitality industry. It covers topics such as the objectives of HRM, strategies for enhancing staff performance, HR planning, employment relations in Marriott Hotel, and the impact of employment laws on HRM. The presentation provides insights into the importance of HRM in managing talent and improving organizational performance.

Human Resource Management
TASK 1

Covered content
• Introduction
• Role and purpose of Human Resource Management in service industry
• Objectives of human resource management
• As HR manager uses strategy in implementing performance of staff
• HR plan by analysing supply and demand
• Assess the current state of employment relations in a Marriott Hotel
• Employment laws affects on HRM in organisational context
• Conclusion
• References
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INTRODUCTION
Human resource are resides by knowledge, skills and motivation to people by
making factors of production. The report is based on Hotel Marriott by providing
lodging facility. Presentation is based on hospitality industry in regarding with
role and purpose . Strategies and policies are implemented for enhancing
performance of staff members. Demand and supply of product is rectify by
consumers.

Role and purpose of Human Resource
Management in service industry
Their main purpose of HR is to define by managing talent and personal
specification by overseeing human capital. There are different roles and
purpose of managing human resource by hotel Marriott. Hotel and restaurants
are describing their use by the concern of relationships within an enterprises.

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Roles: Company HR has different roles and responsibility in order to make
selection Of suitable candidate Developing team spirit in effective manner.
Strategic process is helpful for Marriott employees in accomplishing needs,
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Purpose of HRM
• Social Significance: HR personnel's are enhancing needs with dignity by
satisfying social needs in maintaining balance in between job available and
seekers in according to the qualifications and needs.
• Professional Significance: In this, HR is used to prepare healthy
environment by improving opportunity in personal development towards a
work. Marriott HR is correcting errors in day to day basis in reallocating
proper work.
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Objectives of human resource management
There are many of the objectives which are available with a content to ensure
willingness of workforce in hotel Marriott. The objectives are based on four
folds such as societal, organisational, functional and personal.
Personal objectives
Functional objectives
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As HR manager uses strategy in implementing
performance of staff
As an HR manger, the strategies and policies are defined by diversified
company Marriott in improving performance of staff are consider below.
The strategy of capabilities and opportunities faced by manager in order to
match with an organisation in implementing performance of staff.
The area of strategy is used by mutual supporting in staff members. The
company is using strategy for professional development.
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HR plan by analysing supply and demand of
product and service in order to hotel Marriott
Hotel Marriott is making HR plans by considering present and future
requirements. Proper monitoring and controlling process. Analysis required
for plans with consideration on demand and supply make by strategies.
Resourcing Strategies: This plan is refer to as developing competitive
advantage through staff and organisation by making sustainable growth.
Marriott hotel employees are making plans on regular basis by enhancing
productivity. 11/04/1
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Assess the current state of employment
relations in a Marriott Hotel
It is a key element faced by HR in building employment relations. Their motive
is to make focus on employer and employee by encouraging or enhancing
productivity. A good communication is laid down by resolving issues in having
strong sharing power. The relationship management in Marriott is facing
elements in dealing are described below.
By making contracts with employees are lead by making relations among each
other.
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Employment laws affects on HRM in
organisational context
In organisational context relations are determine by regulations which are
assured by routine work. Employment laws are known as labour law ion
human resource which are made in according to the rules and regulations
Agreements are framed by state and central laws which are provided by
security and human rights.
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Conclusion
The above explanation is based on employment rights and relation act
by discriminating rights in between employees gender, race and region.
Minimum wage is considered by managing requirements in deciding
wage.
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References
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Baum, T. ed., 2016. Human resource issues in international tourism . Elsevier.Rao, T. V., 2014.
HRD audit: Evaluating the human resource function for business improvement
Publications India.

Thank You