Trusted by +2 million users,
1000+ happy students everyday
1000+ happy students everyday
Showing pages 1 to 3 of 7 pages
Running head: HUMAN RESOURCE INFORMATION SYSTEM1HRIS at QantasName of StudentName of Institution
HUMAN RESOURCE INFORMATION SYSTEM2HRIS at QantasHuman Resource (HR) is an important component of every organization that contributesto its overall success. In order to continuously improve the processes that are part of HR,technology is increasingly being embraced. This gives rise to Human Resources InformationSystems (HRIS) that are technologically driven. Qantas is the leading airline in Australia withmore than 28,000 employees as of the year 2015. The airline undertook several HR changes in itsrecruitment and selection of staff and in managing its occupational health and safety. Qantasused a HRIS system from Taleo to manage its recruitment and selection of its flight engineersand RMSS Suite to manage its occupational health and safety.Background of QantasQantas was founded in 1920 by three aviation pioneers in Australia: Fergus McMaster,Hudson Fysh and Paul McGinness (Qantas Case Study, 2014). The airline started as a passengerand mail courier company within Australia and was later nationalized in 1974. The company wasoperating globally by 1999 and joined the global airline alliance, Oneworld in the same year. Thecompany experienced varying operational challenges from 2000 to 2010 and posted fairly weakearnings during this period. The airline currently offers the most comprehensive internationaland domestic coverage in Australia with over 70 international destinations. HR is importantwithin the company and covers everyone from cleaners to the pilots.Current Use of Technology in HRQantas currently uses Cloud based talent acquisition human resource software providedby Taleo to manage its recruitment and selection process (Oracle, 2017).This replaced the earlierapproach which was based on paper work. This system makes the recruitment and selectionprocess smoother as well as directly accessing the labour market. Recruitment times have been
HUMAN RESOURCE INFORMATION SYSTEM3cut in half while time taken to make the decision to hire has gone down by a third. The OracleTaleo Cloud service allows Qantas to manage the recruitment process with software that has richdata on talent management which is socially engaging. AHB (2012) states that this streamlinesthe resource allocation for the process and cuts down costs associated with hiring.The company engaged Risk Management and Safety Systems (RMSS) to develop anenterprise safety management system (RMSS, 2014). This system covered the componentscovering safety such as occupational health. The new technology based system replaced themanual paper based system which was cumbersome. The earlier system used Microsoftspreadsheets databases based on Access. This format was unintuitive and complex, expensive totrack and not easily accounted for. The new system was customized to fit in-house specificationsand reduced identified hazards from 300 to 20. The new technology availed more data onceoperational and has reduced the injuries that were occurring at Qantas.Future ApplicationFehling (2014), states that the future application of the current technology systems ofHRIS will be Cloud and App based and Software as a Service Applications (SaaS). This willresult in a hybrid relation in employment that is agile and improve organizational performance(Sarina & Wright, 2015). The current trend will require greater use of Cloud services in order tomake the system cost effective and easy to manage. Apps will be the main format of targetingpotential employees through mobile devices. This will require leveraging on Social Media sitesin order to post vacancies. SaaS applications such as LinkedIn will provide a rich data base fromwhich the company can recruit professionals that require technical competencies such asengineers. Google Docs and Forms will also be increasingly important for the HR department incollecting and collating feedback from employees.