Report on Role of Trainee Human Resource Manager by Hotel Hilton
Added on 2020-06-03
14 Pages3936 Words53 Views
Human ResourceManagement for ServiceIndustries
Table of ContentsTask 1...............................................................................................................................................31.1 Role and Purpose of human resource management in Hilton Hotel Stratford......................31.2 Human resources plan based on an analysis of supply and demand for Hilton HotelStratford.......................................................................................................................................4Task 2...............................................................................................................................................52.1 Assess the current state of employee relations of Hilton hotel.............................................52.2 Employment law affects the management of human resources of Hilton Hotel...................7TASK 3............................................................................................................................................83.1 Job description and person specification...............................................................................83.2 The selection process of different service industries business to that of Hilton Hotel.........9TASK 4..........................................................................................................................................104.1 Attached in Power point presentation.................................................................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................13
INTRODUCTIONHuman resource management act as a soul for any industry as it aims at recruiting and selecting employee who will help the firm in carrying out organisational operations effectively. The report will evaluate several roles and responsibilities of trainee Human resource manager appointed by Hotel Hilton for their new hotel branch opening in Stanford. Hilton is the leading hotel of the industry serving its services across the globe and still expanding continuously in order to achieve competitive advantage. Further, the report will analyse the employee's and management relationship in hotel industry. Moreover, it will evaluate the impacts of legal framework on employment in the Hotel industry of UK. Hence, the report will examine the various methods and importance of training and development in Hilton Hotel.Task 11.1 Role and Purpose of human resource management in Hilton Hotel StratfordHospitality industry is the most diverse industry than other industries. This industryselects youngsters with most scholarly and traditional diversity. Human resource managementmanages this diversity for both the workers and organization.RecruitmentHotel Hilton is opening its new hotel at Stratford city and for this purpose the hotel willneed recruitment of 80 employees to work in it. First the role and purpose of HR is to prepare alist of employee requirement in the area of service, security, luggage, parking department andmulti-lingual staff (Boella and Goss-Turner, 2013). Then HR will hold an interview session inorder to enlist the skilled employees. Then HR manager will select the enlisted worker for thenew established hotel at Stratford city.Training and DevelopmentHR manager's role is to oversee the skill development and training programs retained inthe hotel to give staff members the opportunities to forecast their skills and ethnic diversity.Training sessions can undertaken through mentoring the workers and instructing them about theobjective and requirement of new hotel.Employee relations
Role and purpose of HR in hotel Hilton is to develop such organization's culture thatfocus on employee's interests and worries and encourage the employee (Stredwick, 2013).Positive relations with employees can develop better turnover, better service to the customerswhich will ultimately help the new division of the organisation to achieve it goals. Employee Compensation BenefitsHR manager should develop and administer a employee benefits compensation systemwhich offers incentive to the employee. This process will ensure the recruitment of top talent thatwill stay on with the new business office and will help the hotel to achieve the objectives. It's themain purpose of HR manager establish a Benefit Coordinator of given entity which can discussthe benefits package with the staff individually or in the group.Policy FormulationIts is HR responsibility to coordinate with hotel department managers on the formulationof policies which will help labourer about the hotel is expecting from them. These policyformulation will also assist the hotel department to evaluate employee's performance (Alfes andet. al., 2013). This evaluation will help the new Hilton hotel to achieve its goals.1.2 Human resources plan based on an analysis of supply and demand for Hilton Hotel StratfordAs per the need for the expansion of Hilton hotel Stratford, the new hotel demands 35more employees in it. In order to fulfil this demand, HR needs to prepare a plan to analyse on thedemand of employees in new branch. The following may be the processes which can assist hoteldepartment to fulfil this needs.AdvertisementHilton hotel Stratford can place an advertisement in any newspaper or online for the needof 35 employees. The mentioned industry can also advertise its requirement on its website, sothat people can read that advertisement and apply for the vacancies. The hotel can mention therequirements, qualifications, skills and vacancies available in the hotel.Communicate with Recruitment AgenciesHuman resource manager can build a communication with many recruitment agenciesabout the demand of employees (Messersmith and Wales, 2013). Description about the
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