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Human Resource Management for Service Industries British Airways

   

Added on  2021-02-19

20 Pages5451 Words22 Views
Leadership Management
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Human ResourceManagement for ServiceIndustries
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INTRODUCTION Human resource management describes for both for masses who work withinadministration and departments accountable for coordinating or managing activities related withthe employees. HRM is a broad term of management which used to elaborate the managementand development of personnel in an organisation. This assignment based on the British Airwayswhich is Flag carrier airline business in market of UK, headquarter is in Harmsworth. It issecond largest airline based on the fleet size and passengers carried out by them behind easyJet.This assignment covers the important aspects of HRM such as role and purpose of HRM andplan founded on investigation of demand and supply within service industry. Further it elaboratesactual state of employment relations and role of employment legislation in respective industry. Italso includes Job description and specification for specified job role and comparison in betweenprocess of selection in different service industries. At last it includes contribution of training anddevelopment for efficacious operation within the organisation. TASK 11.1Concept of HRM:HRM is the activity of coordinating or managing workforce within the organisation in astructured format or through manner (Brueller, Carmeli and Markman, 2018.). The majorconcept of HRM is to take care each and every activity associated with the people to retain forlong time in an organisation (What is Human Resource?, 2019). In context of British Airwayswhich has latelyprospering in gaining contract of flights from the Madeira from Heathrow inthat aspect they focus on the retention of most potential candidates to gain sustainability withintheir organisation. In HRM various activities and practices includes that are as follows:Planning and forecasting:HR forecasting involves the plan and coordinate the workforce needs and wants ineffective manner in an business (Burke and Hughes, 2018.) The leading role of respectivedivision is to forecast and plan the short term and Long term staffing needs and wants as per thesales, growth and attrition. In context of British Airways the HR department evaluate each and
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