Human Resource Management in Hilton Hotel and Resorts: A Comprehensive Analysis

Human Resource Management
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Table of Contents
Introduction......................................................................................................................................3
Task1................................................................................................................................................4
A. Provide an overview of the organisation and an explanation on the purpose and functions of
Human ResourcesManagement in the organisation........................................................................4
B. Identify the organisational approaches to recruitments and explain the strengths and
Weaknesses of different approaches to recruitment and selection..................................................6
Task 2...............................................................................................................................................9
A. Undertake an assessment of the organisation’s approach to workforce planning, recruitment
and selection, development and training, performance management and reward systems.............9
B. Evaluate the organisational approaches in effectiveness of employee relations and employee
engagements and comment to adopt the flexible organisation in the working practice and
employer choices...........................................................................................................................12
C. Identify and evaluate the key elements of employment legislation and the impact it has upon
HRM decision-making...................................................................................................................13
Task 3.............................................................................................................................................15
Brief evaluation of the process and rationale in conducting appropriate HR practices.................15
Conclusion.....................................................................................................................................18
Reference List:...............................................................................................................................19
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Introduction
Human resource management in an organization is the formal system that has been devised to
manage the concerned staffs, peoples, employees and other respective person relating to the
organisation. It includes certain responsibilities to recruit, manage, train, analyse, communicate
and provide certain beneficial aspects to the employees working effectively in the business
environment. The functions and purpose of the human resource management is explained to
identify the various approaches in recruiting right candidates and selecting the strategies to
acknowledge the application of such approaches. Employee legislation that stays within every
organisation is evaluated and identified by HRM in order to ensure the working environment
successfully achieving its objectives.
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Task1
A. Provide an overview of the organisation and an explanation on the purpose and
functions of Human ResourcesManagement in the organisation.
Hilton Hotel and Resorts is one of the well-known luxury hotels that operate in the global
market. The hotel is a private based organisation in the hospitality industry that was founded in
31st May 1919 by Conrad Hilton. There are more than 570 hotel serving eighty-five countries and
the territories situated across 6 continents(hilton.com. 2018). It is one of the largest brands
targeting both the business and the leisure measures for the travellers providing destinations,
conventions transports etc. Therefore, to understand the human resource management within the
organisation, the assignment will analyse the working environment and the recruiting processes
adopted by the organisation. The strategic roles, policies and functions of HRM for managing the
people and the workplace environment and culture are also considered as essential aspects.
The scope of Human Resource Management has been discussed below:
Human Resource Planning: The scope is to understand or to identify the job vacancies and to
deal with both the factors such as shortage or excess of staffs in the workplace(Baum, 2016).
Recruitment and Selection: This is based upon the information that has been collected from the
job analysis while preparing advertisements through different media sources in order to recruit
and conduct interviews. The selection of right employees is an important aspect considered by
the Human Resource Management(Bruck, 2014).
Personnel aspect:The aspect concerns the planning of the organisational workforce, selection,
transfer, placement, promotions, recruitment, layoff and retrenchment, incentives, training and
development, remuneration and the productivity.
Welfare aspect:The human resource management includes the aspect to deal with the
organisational workplace conditions, environment and amenities. The aspects include education
to the employees, medical assistance, health and safety policies, transport facilities etc. to the
concerned employees and staffs working in the organisation. Such measures are adopted by the
company to increase the productivity and to promote a healthy industrial relation in the
industry(Pigou, 2017).
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Industrial Relations aspect: The aspect reflects the relationship between the employer and the
employees that stays within the organisational settings. In respect to the industrial relations,
union management relates to the relationship between the employees and the labour unions.
Orientation and Induction: The aspect concerns to inform the recruited employees about the
company and its working background. The Human Resource Management ensures that the
employees have been explained the company values, work ethics and cultures(Junfenget al.,
2015).
The main responsibility of human resource management and the concerned manager to cover
three major areas that is staffing, employee compensation and the benefits to design the work
effectively in the workplace. The major purpose of the management is to ensure and optimise
employees effectively in the business operations.
Purpose of HRM
The purpose of the human resource management is to suggest the management to manage the
employees strategically maintain the human resources in Hilton Hotel and Resorts. Itensures the
ability of the organisation and to meet its business objectives effectively in the
marketplace(Mishra et al., 2016).
Functions of HRM
There are six essential HRM functions that have been adopted by Hilton Hotel to achieve the
efficiency and workforce of the management outsourcing the functions(Mane, 2016).The
functions are given below:
New Recruitment: It is important to consider that the employees are the core support to any
organisation. Therefore, the recruiters’ success is measured in identifying the positions that has
been filled in the organisation. The role generally defines to develop the better workforce among
the employees.
Employee Relationship: The HR specialist ensures the relation between the employees to
employer in measuring the engagements of the employees, job satisfactions and solving the
conflicts that rises in the workplace. The labour relation includes development in management
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responses, negotiations or bargaining the agreements and rendering the contract
issues(Karangeset al., 2015).
Job Safety: The organisational health and Safety Act of 1970, job safety is an important function
of the company HR to support safety in the workplace. The department ensures safety trainings
and maintaining federal logs of fatality reports and workplace injuries. The HRM also manages
the employee compensation issues.
Training and Development: The HRM department of Hilton Hotel has provided right
leadership trainings and development to the employees. The human resource manager ensures
extensive orientations in training the new employees transitioning themselves in to the
organisational culture. Professional development ensures the employees to develop the
opportunities and achieve their goals in the concerned workplace(Pollock et al., 2015).
Performance Management: The fundamental objective of the concerned management is to
improve and promote the effectiveness of the employees working in Hilton Hotel. The process is
adopted by the employees and hotel managers in order to plan, review and monitor the overall
contribution of the employees in the organisation(Van Doorenet al., 2015).
Ethical issues and Equality of opportunity: The function of HR department effectively handles
the ethical or legal issues present in the Hilton workplace. The regulations of Equal opportunities
to the employees ensure the practices and standards of Hilton in complying with hiring,
termination and promotional guidelines(Roemer and Trannoy, 2016).
B. Identify the organisational approaches to recruitments and explain the strengths and
Weaknesses of different approaches to recruitment and selection.
There are two different approaches generally adopted by Hilton Hotel are the internal
recruitment and selection and external recruitment and selection. The approaches have both
strengths and weaknesses that has been discussed below:
Internal recruitment and selection approach:
The recruitment process is been adopted when the business tends to fill certain vacancies that
stays within the existing workforce. The recruitment is ascertained to ensure sufficient skills and
qualification performances as per the job requirements(Cascio, 2018).
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