HRM Case Study - Hilton Hotel
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Added on 2020-12-09
HRM Case Study - Hilton Hotel
Added on 2020-12-09
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EXECUTIVE SUMMARYHuman resource management is termed as a strategic approach which is used foreffective management of organization's workforce so that they will help the business to gaincompetitive advantage over others. Effective recruitment and selection of candidates is anfunction of organization to attain potential employee on specific job position within enterprise.Development of strategies for job openings is considered as important part of recruitment andselection process. With company's list of required skills in hand, favour job posting outletswhich are the most likely to develop the kind of candidate they are seeking.
TABLE OF CONTENTSEXECUTIVE SUMMARY.............................................................................................................1INTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1A) Overview of business and explanation on purpose and functions of HRM......................1B) Organization's approaches to recruitment and selection along with strength and weaknessof different approaches...........................................................................................................3TASK 2............................................................................................................................................5A) Assessment of organization's approach to workforce planning, recruitment and selection,training and development, performance management and reward system.............................5B) Organization's approach to and effectiveness of employee relations and employeeengagement and adaptation of flexible organization, working practice and employers ofchoice......................................................................................................................................7C) Key areas of employment legislation...............................................................................9TASK 3..........................................................................................................................................10Brief evaluation of the process and rationale of conducting appropriate HR practices......10Job description and person specification..............................................................................10Interview decision sheet. ....................................................................................................12CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13Books and Journals...............................................................................................................132
INTRODUCTIONHuman resource management is termed as a strategic approach which is used foreffective management of organization's workforce so that they will help the business to gaincompetitive advantage over others. There are various important practices accomplished by HRmanager in organization to fulfil the requirements of qualified workers. This report aims toprovide an understanding about different HRM practices, procedures and functions which areperformed within organization (Renwick, Redman and Maguire, 2013). Hilton Hotel is theglobal brand of full service hotels and resorts which has its business operations across variouscountries. With effective strategies and business practices, company has achieved a wide growthand recognition in hospitality industry. As of 2017, there were more than 570 Hilton Hotels andResort properties in 85 countries and territories across six continents. Company has opened itsfirst hotel in the year 1927 and expanded its business operations across 100 countries up to 2016.For the expansion of business, company emphasizes upon hiring of qualified employees andincreasing efficiency of present staff at workplace. This report will also provide understanding about different approaches which can beused for recruitment and selection of potential candidates in Hilton Hotel (Buller and McEvoy,2012). Further, different approaches used to performance HR practices are discussed along withthe key areas of employment legislation in which organization needs to regulate its businessoperations.TASK 1A) Overview of business and explanation on purpose and functions of HRMHilton Hotel is an international business enterprise which deals in providing high qualityand luxurious hospitality services to its targeted premium class customers across 100 countries.For sustaining business operations in this competitive era, company is providing more focus oneffective human resource management within enterprise. Below given are the purpose andfunctions of HRM which are performed within enterprise such as:Improvement of employee efficiency: To improve the efficiency of existing workforcewithin enterprise so that they will provide support in innovating and improving productsand services offered by organization to its customers.
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