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Human Resource Management in Retail

   

Added on  2020-01-16

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TABLE OF CONTENTINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Covered in PPT............................................................................................................................1TASK 2............................................................................................................................................12.1 Skills and attributes needed for leadership with special reference to the chosenorganisation ASDA......................................................................................................................12.2 Difference between leadership and management..................................................................32.3 Comparison of different leadership styles for different situations with special reference toASDA..........................................................................................................................................42.4 Ways to motivate staff to achieve objectives for the chosen scenario...................................5TASK 3............................................................................................................................................63.1 Assessing the benefits of team-working for ASDA and review the effectiveness of theteam in achieving the goals..........................................................................................................63.2 Importance of working in a team as a leader and member towards specific goals, dealingwith any conflict or difficult situations........................................................................................73.3 Reviewing the effectiveness of team in achieving the goals with special reference to thechosen scenario of ASDA............................................................................................................7TASK 4............................................................................................................................................84.1 Important factors that are involved in planning the monitoring and assessment of workperformance at ASDA.................................................................................................................84.2 Planning and delivering the assessment of development needs of individuals at ASDA.....84.3 Evaluating the success of assessment process so that the ASDA is back on track with highstandard of management and leadership performance.................................................................8CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................92

INTRODUCTIONThe department of human resource management (HRM) is referred to play an integralrole in the organisations with a special context of the retail based enterprises. It is basically dueto their prime role in managing the work agenda of their appointed individuals by togetherhandling their demeanour (Prantor, 2014). It is where the success of an establishment is largelydependent on the work prospect of candidates hired by the HR personnels with a clearrecognition of their skills and abilities. It is however referred to one of their key agenda's whererecruitment of right people is a foremost consideration to get productive work from them. Besidethis, the entities that are likely to hire with effective policies of recruitment and selection aremore apparent to appoint a prosperous workforce.It is with efficient staff members who have been assigned the tasks in accordance to theirpertinent number of skills and abilities. It is basically due to another principle concern ofworking into a contending labour market that in turn reflects a fundamental requirement of a welldefined business structure to combat the rivals (Armstrong, 2016). The current report has herebydiscoursed upon such adopted work policies of ASDA by together referring to their process ofselection. Wherein, it should also tend to meet out the liable needs and demands of theorganisational people by together fulfilling the legitimate requisitions of the market.Additionally, this report has also interpreted the impact of such regulatory framework onto theundertaken procedures of recruitment and selection (R&S) by ASDA. TASK 1Covered in PPTTASK 22.1 Skills and attributes needed for leadership with special reference to the chosen organisationASDAThe tact of leadership is a foremost requirement in ASDA that must be interpreted byboth the appointed set of leaders and their respective heads. It is where a leader is herebycomposed with enormous number of responsibilities as a way of handling their subordinates bytogether managing their work (Cooper, 2017). This indicates a direct administrativeaccountability of the leaders for which they are required to possess some pertinent skills and3

attributes that will in turn help them to suitability perform their duties. Such necessary skills andattributes of an effective leader are as mentioned below-Communication skills- It is referred to be a foremost consideration of a leader toacquire effective skills of communication where they are not only required to guidetheir subordinates but are also needed to interact with their own superiors. It is wheretheir supervisors are usually represented as the organisational head's with whom theleaders are often required to consult on regular basis. It is thus to make a clearinteraction with both these parties where the leaders of ASDA are also required dealingwith their customers approaching the stores. Decision-making skills- It is yet another prudent need of leaders in ASDA where theyare often required to take quick work related decision. Apart from this, a proactivecapability of decision-making is together evident to assist them in resolving anyproblematic concern prevailing at the workplace. Along with which, it will also aidinto handling any disputed situation at work by supporting in the acquisition of conflictmanagement (Hodges, 2016). Motivational skills- It is mainly with reference to indicate a direct relationship amongthe leaders and their subordinates where they can straight away interact with oneanother. Also, the leaders of ASDA are together required to get the work of theirsubordinates done on a stipulated time period. This requires them to continuallyencourage their workers to perform as per the standardised work criteria to meet outtheir operational norms. Leaders are therefore required to possess effectualinspirational skills to further promote their subordinates in a directional manner.All these skills and attributes are in turn proven to benefit the overall undertaking ofASDA where their leaders with effective skills of communication will precisely guide theworkers and help them to make a clear interpretation of their tasks (Nahavandi, 2016). Also,leaders with considerable decision-making skills will in consequently make appropriate workrelated decisions to timely attain the stipulated goals and objectives of ASDA. Wherein, leaderswith apt skills of motivation will help in decreasing any prevalent state of high employeeturnover and high rate of absenteeism, etc. 4

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