Report On United Parcel Service - Selection & Recruitment Procedures

Added on -2020-02-05

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Working With andLeading People
Table of ContentsINTRODUCTION...........................................................................................................................4TASK 1............................................................................................................................................41.1 Documentation for selection and recruitment process .........................................................41.2 Impact of regulatory, ethical and legal consideration in selection and recruitment process.51.3 Taking part in selection process............................................................................................61.4 Evaluation of my contribution in process of selection..........................................................6TASK 2............................................................................................................................................72.1 Leadership skills and attributes.............................................................................................72.2 Difference between management and leadership..................................................................72.3 Comparison of different leadership styles in different situations.........................................82.4 Ways for motivating staff in achieving objectives................................................................8TASK 3............................................................................................................................................93.1 Benefits of team working for organisation............................................................................93.2 Demonstration of working in a team as leader and member for particular goal for dealingwith any conflict........................................................................................................................103.3 Review of team effectiveness for achieving goals in United Parcel Service......................10TASK 4..........................................................................................................................................114.1 Factors that are involved in performance assessment and monitoring...............................114.2 Assessment of development needs for individual ..............................................................114.3 Evaluation of assessment process' success..........................................................................12CONCLUSION .............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTIONIt is very important to work together with people in an organisation and to lead themeffectively so as to ensure their growth as well as organisation's success. The topic of the study isworking with and leading people, which is very necessary for the proper management offunctions in an organisation (Mendenhall, 2012). This study is based on United Parcel Service,which is the largest parcel service in UK. The company is having issues in leadership and severaladministrative and management problem. To solve these problems HR manager is beingappointed in a company to manage its problem. In this report various retention, selection andrecruitment procedures have been analysed, styles of leadership and its impact is also examined.This report will help company to work effectively with team which are made for specificpurpose, and will also help in analysing work and development needs of the individual toincrease their morale. TASK 11.1 Documentation for selection and recruitment process As a HR manager of United Parcel Service, I analysed that human resource is veryimportant for an organisation, and for that company needs to prepare following document forrecruitment and selection of new staff member:Identification of vacancy and need evaluation: It is necessary for proper planning andfor hiring the right person at the right place. Position Description : It is necessary to describe position for which the hiring is takingplace and it also helps in interview evaluation. A well described position give goodimpression to candidate, clearly mention responsibilities, improve retention and helps inidentifying accountability and work flow (Offstein, Morwick and Koskinen, 2010)Development of recruitment plan : Every position require recruitment plan which consistof goals of placement, posting period and resources of advertisement. This recruitmentplan will help in effective hiring in company. Short-listing : A short-listing or sorting of applied candidates will be done who willactually fit the desired job.Conduct Interview : Interview will be done for the short listed candidates to asses theirperformance and to check their various skills (Peterson, 2011).
Final step : In this step the interviewed candidates will get selected for the desired job.Various documents should be taken into consideration for selecting and recruiting staff:PhotographsDocument related to educationLetter for relievingIdentity proofAge supporting document (Recruitment and selection hiring process, 2017).1.2 Impact of regulatory, ethical and legal consideration in selection and recruitment processIn Universal Parcel Service there is an impact of regulatory, legal and ethicalconsideration in selection and recruitment process. These impacts are given below :Impact of sex discriminatory act :If any person got selected in the company whether amale or female than company cannot discriminate on the basis of their sex. They have toappoint that person in company (William Robinson, 2010).Impact of relation with race act : The person who is legally permitted to work in UK isqualified to work in company and company cannot discriminate on the basis of race ornationality.Impact of law in advertising : When the job advertisement is being given than it shouldhave clear mention that there is no discrimination on the basis of sex, age, race,nationality etc. Impact of law in interview : The questions which are asked in interview should not be inrelation with nationality or any religious view. There should not be any personal questionthat affect person mentally.Impact of right to employment : Before hiring it should be checked that the person islegally permitted to work (Day, 2014).1.3 Taking part in selection processAs a HR of UPS company it is very necessary to take part in the process of selection andrecruitment. My role is to make selection of a panel which will be involved in the appointment ofemployees. It is necessary for the efficient and effective selection. This panel takes the interviewof the candidate and make him/her appoint. As a HR to play a role in short listing is alsoimportant, it is being done by using short listing methods like written exam, IQ test etc (Millerand Rollnick, 2012). After this the interview is being taken which involves HR, in this questions

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