Human Resource Management for Service Industries : Hilton
Added on 2020-12-09
13 Pages3635 Words172 Views
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HUMAN RESOURCEmanagement inservice industry
ContentsINTRODUCTION.....................................................................................................................................3TASK 1.......................................................................................................................................................31.1Roles and purpose of human resource management....................................................................31.2Human resource plan...................................................................................................................5TASK 2.......................................................................................................................................................62.1 Current state of employment relations Impacts of employment laws effects the HRM.........................62.2 Impacts of employees affects the HRM.............................................................................................6TASK 3.......................................................................................................................................................73.1 Job description and person specification............................................................................................73.2 Compare the selection process of different service industries business.............................................9TASK 4.......................................................................................................................................................94.1 Contribution of training and development activities to effective operations......................................9CONCLUSION.........................................................................................................................................11REFERENCES........................................................................................................................................11
INTRODUCTIONHuman resource denotes to overall workforce employed in an organization and how theyput determinations on daily basis to accomplish a desired goals of the business. They refer as keyassets of a organization as they plays an significant role to conduct various operational procedureand activities along with accomplishing target goals which enables to achieve development ofbusiness in future. Human resource management is responsible for maintain these people in theirorganization. Human resource management is also responsible for recruitment and selection ofemployees, health and safety, compensation, performance appraisal, training and developmentetc. They manage all the activities of the organization (Armstrong and Taylor, 2014). In thischosen organization is Hilton Hotel which deals in hospitality. It was established in May 31,1919 by Conrad Hilton. Its headquarter situated in Virginia, US. In this report includeimportance, roles and purpose of human resource management and human resource plan basedon demand and supply. In this consist current state of employee relation and different employeelegislation and laws. In this also include person specification and job description and selection
process of different sectors. Al last they consist, training development which contribute ineffective activities and operations. TASK 11.1Roles and purpose of human resource managementHuman resource management defined as to maintain complete staffs working in a businessthrough assigning desired jobs to them. It is useful to assign diverse operational undertakings andresponsibilities to workforce according to their ground of knowledge so that extremeproductivity can be attained in good manner, though, it is significant to create various effectiveplans or policies in respect to conduct administration of human resource in exact way. Besides, itwill deliver helps to decrease work burden and help to achieve desired aim on necessary time ofperiod. In Hilton Hotel, the HRM can be directed in more efficient as well as effective way sothat extreme efficiency can be attained on daily basis which outcomes into improved profits oforganization successfully. Importance of HRM:There is many importance of HRM which are as follows:Recruitment and selection: The main importance of HRM that they recruit and selectbest candidates for the organization. They create advertisement for attracting the people towardstheir company and select best and skilled candidates from them. HR managers of Hilton hotelshould select skilled and qualified people for their hotel and increase efficiency. Maintaining a good environment of work: HR managers of Hilton hotel should maintainthe strong environment of workplace in which employees perform in better manner for the hoteland increase its profit as well as efficiency. Being enjoying and comfortable of the environmentin the work place support bring out the effective performance of a worker.Performance measurement and improvement: HR manager’s objective to have workersinfluence their full potential in respect to work and giving healthy feedback and suggestion forimprovement. In Hilton hotel, managers should provide information time to time to theiremployees in respect of their performance. This support to workers have a better or concreteunderstanding of their duties and roles in the work.
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