Human Resource Management In Hotel Industry

HUMAN RESOURCE MANAGEMENT

Table of Contents
INTRODUCTION.................................................................................................................................3
TASK 1.................................................................................................................................................3
1.1 Purpose and role of human resource management in hotel industry............................................3
1.2 Human resource plan based on the analysis of supply and demand.............................................4
TASK 2.................................................................................................................................................5
2.1 Current state of employment relations in hotel industry..............................................................5
2.2 Employment law affects the management of human resources....................................................6
TASK 3.................................................................................................................................................7
3.1 Job description and person specification for a hotel industry job.................................................7
3.2 Selection process of different service industry business..............................................................7
TASK 4.................................................................................................................................................8
4.1 Contribution of training and development activities to the effective operations..........................8
CONCLUSION.....................................................................................................................................8
REFERENCES....................................................................................................................................10

INTRODUCTION
The human resource management is a part of the Human resource Department for
enhancing the performance of staff members in service of strategic objectives of the
managers. The main focus of the human resource is to increasing the productivity and
development of company (Armstrong and Taylor, 2014). Hilton Hotel Stratford is a
worldwide hotel with the 50 rooms in the city of the Stratford in context to satisfy the needs
and wants of the business and also gives the good quality of travelling services to its
customers. In this present given report mentions about the purpose and roles of Human
Resource Management in the hotel industry. Under this, here is a discussion about the
justification the plan of human resource by analysing the demand and supply. In this present
business report also discuss about the impact of employment law on the management of
human resource in the chosen service industry.
TASK 1
1.1 Purpose and role of human resource management in hotel industry
Human resource management refers to a process which is used for managing and
controlling the all business related activities and also people of organisation in context to the
hotel industry. In the this industry the main areas related to the operations are hiring and
staffing, benefits to employees and also give the compensation to them. The employees of
Hilton Hotel Stratford give the training and all the facilities to its staff members in order to
increasing the profitability and development of the business. There are some roles of Human
resource management given below as above:
Training and development- It is the main role of human resource department. In
this, the human resource manager gives the training to its staff members in order to increasing
the capabilities, knowledge and the skills of them (Brewster and Hegewisch, 2017). From this
they can do their work in an effective and efficient manner. With the help of this the
productivity and also the growth of company will be enhanced. The staff members are the
essential part of company.
Hiring and selection- Under this it is the responsibility of the human resource
manager is to hire the capable and best staff members who have the capabilities and also
skills in order to doing the work or job in an effective manner. It is necessary that the person
should be capable and also trust worthy. Human resource manager hires the person from the
internal source as well as external source.
Implement policies at workplace- It is the major role of staff members to execute
the policies and plans at the workplace by including its staff members at the workplace. From
this the productivity of company will be enhanced (Guest, 2011). If employer will include its
employees in the process of decision making, then from this they will be satisfied from the
job and enhancing the motivation and morale of staff members.
There are various functions of Human Resource management given below as above:

Safety environment- It is the function of human resource manager is to provide the
safe working environment to its staff members in order to increasing their productivity and
development of business.
Compensation- If there is any kind of accident happens to the staff members, then in
this case employer compensate to the staff members in terms of money.
Motivation- For increasing the motivation level of the staff members, managers
include them in the process of decision making. It is necessary that the manager should listen
the problems of staff members carefully and also give them the proper solution.
Increasing the productivity- The main focus of manager is to increasing the
productivity and goodwill of the company (Meredith Belbin, 2011). For enhancing the
goodwill of an organisation, it is necessary for staff members increasing the motivation level
of employees.
1.2 Human resource plan based on the analysis of supply and demand
The human resource is a process which is concerned to identify the current and also
future requirement of human resource in company in order to accomplishing the aims and
objectives of cited hotel. For achieving the target, it is necessary for the management of
Hilton Hotel Stratford is to make a relationship among the strategic planning and also process
related to the human resource. It involves an estimation of people which are required for
doing the particular activities and also tasks (Chelladurai and Kerwin, 2017). Human resource
planning is very important to doing any kind of changes which are necessary for the future
requirement. It is very helpful in development of the human resource for connecting with the
business related strategies.
The demand and supply is very essential for the productivity of business. It is
necessary that the demand and supply should be equal. The determination of supply and also
demand related to the human resource is an important and necessary part of process of the
human resource planning. With the help of this the human resource manager can determine
the availability of the human resource in this hotel industry and also the procurement cost of
human resource for this Hilton Hotel Stratford (Wright and McMahan, 2011). A competitive
environment relate to the availability of the human resource in this hotel industry that can be
determined and also measuring through the analysis of supply and also demand of human
resource in this industry. The Hilton Hotel Stratford believes in the process of planning
related to the requirement of human resource at the workplace in future purpose according to
analysing the supply and also demand of the human resource in the Hilton hotel. For
determining the current human resource at Hilton Stratford hotel are compared with existing
and also future needs in order to forecast the demand and supply do human resource at cited
hotel. Like this, the availability of human resource for this hotel industry is determined with
the help of the recruitment agencies in context to forecasting the human resource supply
according to the budget of hotel. The forecasting of the supply and also demand with
determining the requirement of the cited hotel which will help in any upcoming changes and