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Human Resource Management - Assignment Solution

   

Added on  2020-12-26

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Human ResourceManagement

Table of ContentsTASK 1............................................................................................................................................1AC1.1 Analyse the role and purpose of human resource management in British Airways...1AC 1.2 Creation of HR plan based on analysis of supply and demand..................................2TASK 2............................................................................................................................................42.1Assess the current state of employment relations in a selected service industry.............42.2Discuss how employment law affects the management of human resources...................5TASK 3............................................................................................................................................63.1Application of HRM practices...........................................................................................6TASK 4............................................................................................................................................84.1Assess the contribution of training and development activities to the effective operation ofa selected service industry business.......................................................................................8CONCLUSION..............................................................................................................................10

INTRODUCTIONHuman resource management is a process of recruiting right person for a right job in aorganisation and also to provide training and development sessions to its employees with amotive to make its workforce effective and efficient. It helps business entity in gainingcompetitive advantage in a business environment. In this present report, the chosen organisationis British Airways which is a largest airline in UK. In this context, purpose and role of HRMdepartment in British Airways is discussed with human resource planning based on analysis ofsupply and demand. In addition to this, employees relationship and various employmentlegislations act, how the training and development sessions organised by HRM department willhelps British Airways has also been discussed. In task 3, comparison between selection processof two different job profiles in service industries is an important assignment.TASK 1AC1.1 Analyse the role and purpose of human resource management in British AirwaysHuman resource management is a process of recruiting, motivating and trainingemployees of business entity in order to achieve their common goals and objectives (Storey,2014). It also helps an organisation in improving their overall growth and development in abusiness environment. In this context, HRM department of British Airways reward andcompensate its employees, on basis of their outcomes arises from a specific task which indirectlyhelps an organisation in gaining a competitive advantage in a business environment. Role of Human Resource Management:(a) Planning and Forecasting The main purpose of HRM department is to recruit suitable employees for anorganisation. This planning and forecasting helps an organisation in appointing right person for aright job in accordance with the organisational objectives. It will helps British Airways inmaking their workforce efficient and effective by identifying required workforce for achievingorganisational objectives. (b) Recruitment process The main role of HRM department of British Airways is to make recruitment processeffective by knowing vacant positions and needs, design a description of vacant jobs, hiresuitable employees and complete the procedures. These steps will help British Airways in1

appointing right person in accordance with their skills and knowledge required for a particulartask. (c) Contract of employment This contract involves condition of a job offer from an organisation, it is done by HRMdepartment to provide information to new employees that helps in protecting both parties (Ungerand et. al., 2011). In this context, it will help the chosen organisation, British Airways in buildinga healthy working relationship between employees and an organisation.(d) Monitoring of employeesIt is essential for HRM department and top level managers of an organisation to monitortheir employees performance on a regular basis. In this context, it will help British Airways insolving their employees' issues and improving their overall performance, which leads in makingtheir workforce competitive in a business environment.(e) Training and developmentTraining and development are important for employees of an organisation in improvingtheir performance, in order to achieve their specific goals and objectives (Welch and et. al.,2011). The HRM department plays an important role in organising training and developmentsessions for its employees. In this scenario, British Airways organises training sessions forimproving skills and knowledge of their new employees and development sessions to motivatetheir existing employees, in order to improve their overall performance. (f) Budget Monitoring Human resource department also plays an important role in monitoring companiesrevenue and expenses that are allotted by top level managers. In this regard, it will help thechosen organisation British Airways in optimum utilisation of their organisational resource,which leads in retaining their productivity for a longer duration. Purpose of Human Resource ManagementThe main purpose of HRM department of British Airways is to maximise theirproductivity and to make effective workforce. There are two main purpose of Human ResourceManagement which are described below:(a) Hard HRMIt is a staff management system that focuses on considering employees as an resourcesthat needs to be controlled effectively to achieve organisational goals and objectives. In this2

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