This presentation discusses the roles of leadership and management in HEAT industry. It explains the difference between leadership and management and explores the leadership style of Alison Brittain. The presentation also covers the role of a manager in the hospitality, events, aviation, and tourism industries.
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Leadership and Management
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Table of Content Introduction Main Body •Leadership •Management •Difference between leadership and management •Role of a manager in HEAT industry •Leadership style followed by Alison Brittain Conclusion References
INTRODUCTION Leadership is an art or a skill of an individual to influenceandmotivateotherindividualsinthe organizations.Thisismoreofatopleveljob performed by entrepreneurs and the managers of the company.
Leadership This refers to the ability of a person or a group of people to guide and influence the members associated with the organization. This process involves critical thinking, making effective decision and articulating a clear vision in front of the employees so that company can achieve its desired goals.
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Management This is an approach to get things done in an effective and organizedmanner.Thisisaprocessofcreationofan environment in which employees will co-operate with their colleagues so that the common goal of the organization can be achieved. This process is of a recurring nature and needs to be continuously worked upon. The manager of the organization is responsible to perform activities such as planning, organizing resources leading and controlling the set of events
Difference between leadership and management BasisLeadershipManagement MeaningIt’s an art of influencing the ideologies and activitiesofthepeopleworkinginthe organization This is a process of managing operations such as planning and organizing the tasks in the business. ObjectiveMotivate employees in the organization to attain the goals. Manage the resources of the organization in ordertoincreasetheprofitabilityof company. StrategyProactive strategy is followed in leadership which means the future course of business areanticipatedandtheemployeesare motivated to do so. Manager’s most basic strategy is of reactive naturewhichmeanstheproblemsin operations are handled on a daily basis. Formulation of activitiesThe general tasks are carried on the basis of principles and guidelines. Managerial tasks are carried on the basis of set of procedure and policies that are set in the company.
Role of a manager in HEAT Industry Heat is an acronym used to represent four major industries of the economy i.e. hospitality, events, aviation and tourism. All of these industries are required to manage their day to day operationsinordertoensuresmoothworkinginthe organization. A manager is responsible to for administrating tasksandpeopleworkingintheorganization.Basic functionalities of a manager in the organization helps in co- ordinationoftheHR,operations,marketingandfinance departments in the organization.
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Hospitality Industry This is a broad industry which includes food and beverages, drinks and accommodation of guests. Managing all of these activities is essential and there are certain roles of manager which helps the organization in maximizing their revenue. Managing budgets-There has to be a set plan to execute the financial activities in the organization, these budgets are approved by managers in order to estimate the expenditure and revenue that will occur during the financial year. Comparison of these made budgets to the actual performance helps the organisation in comparison and analysis.
Events Event management is an art of application of different projects in order to manage a small or a large event. A manager plays important roles in organizing a event, few of these roles are discussed below: Research venues-The basic requirement of organizing an event is a good venue. The managers puts different aspects such as the location, availability, price and area while searching for an appropriate venue.
Aviation This industry is associated with the tasks of transportation through air by different aircrafts (Bolden, Gulati and Edwards, 2019). This is a billion euro industry and needs be manage properly as it is related with the security of the nation. Managing security-This is the prime job of a manger of aviation industry, they need to ensure that the required set of security procedure are followed at the airport and the flight. Following proper security guidelines ensures the safety of the passengers and other staff members.
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Tourism Tourism sector consists of all the activities that people do while travelling from place to another (Le, 2020). Management of these activities is important to increase customer experience and profitability in the business: Offering services to the tourists according to the requirement-Managers of different tourism companies prepare requirements according to the client’s need and travel purposes.
Leadership style followed by Alison Brittain Alison Jane Brittain is a British businesswoman, she is theCEOofWhitbread.HotelPremierInn’sparent organization is Whitbread, this hotel chain is said to be UK’s largest hotel brand. They have more than 800 hotels with around 7200 rooms in almost every location inthecountry.AlisonBrittainisoneofthemost successful leader of UK, she has managed to make one ofthelargesthotelchaininthehistoryofUnited Kingdom
CONCLUSION By above discussion it can be concluded that both management and leadership is essential for the business. Both of them are different in terms of functions and responsibilities in the organization. Every manager and leader follows a different set of style in managing and motivating the employees of the organization. The role of manager in HEAT industry is prominent, they manage the day to day operations and are significantly important in maximizing the revenue of these industries. Successful leaders such as Alison Brittain also follows leadership styles in order to maximize the profitability in their hotels.
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REFERENCES Aboramadan, M., Dahleez, K. and Hamad, M.H., 2020. Servant leadership and academics outcomes in higher education: the role of job satisfaction. International Journal of Organizational Analysis. Leung, Y.F., and et. al., 2018. Tourism and visitor management in protected areas: Guidelines for sustainability (Vol. 27). Gland, Switzerland: IUCN. Slater, M.J. and Barker, J.B., 2019. Doing social identity leadership: Exploring the efficacy of an identityleadershipinterventiononperceivedleadershipandmobilizationinelitedisability soccer. Journal of Applied Sport Psychology, 31(1), pp.65-86. Zadeh, P.A., and et. al., 2017. Information quality assessment for facility management. Advanced Engineering Informatics. 33.pp.181-205. Sun, H., and et. al., 2018. Learning to optimize: Training deep neural networks for interference management. IEEE Transactions on Signal Processing, 66(20), pp.5438-5453.