Developing Multiple Learning Styles and Competitive Edge

The assignment provides various methods to develop multiple learning styles, including job shadowing, networking, and building working relationships. It also focuses on identifying and developing a competitive edge in the market by taking first mover advantage, analyzing weaknesses and strengths, and hiring experts for business information. The assignment aims to equip students with practical knowledge and skills to succeed in today's fast-paced and competitive world.

Manage Personal Work Priorities and
Professional Development

Table of Contents
ACTIVITY 1.A................................................................................................................................4
1. What leadership styles is most appropriate. ...........................................................................4
2. What ethical behaviour should be demonstrated to become a positive role model................4
ACTIVITY 1.B................................................................................................................................4
1.SMARTER Goal......................................................................................................................4
ACTIVITY 1.C................................................................................................................................6
1. Task that improved my knowledge and productivity. ............................................................7
Priority Matrix.............................................................................................................................7
ACTIVITY 2.B................................................................................................................................8
ACTIVITY 2.C................................................................................................................................9
1.What can happen if you do not stress correctly?......................................................................9
2.Actions taken to alleviate stress to balance to work-life..........................................................9
ACTIVITY 3.A................................................................................................................................9
1.How can I assess my personal skills?......................................................................................9
2.What is competency Standard? ...............................................................................................9
3.How can it be measured?.......................................................................................................10
4.What should be done if competency standard is not meat within organisation.....................11
ACTIVITY 3.B .............................................................................................................................11
1.What should you do if you receive negative feedback?.........................................................11
2.If you receive positive feedback, does it automatically mean that I have..............................11
3.What is 360 Degree Feedback? How should it be used.........................................................12
ACTIVITY 3.C..............................................................................................................................12
1.What learning style do you have?..........................................................................................12
2. What methods would be used to gain competence through the available development
opportunities..............................................................................................................................13
ACTIVITY 3.D..............................................................................................................................13
1. How can network assist in enhancing knowledge, skills and working relationships............13
2. How can working relationship is build.................................................................................14
ACTIVITY 3.E.............................................................................................................................14

1.What methods can you used to identify and develop a competitive edge in market?............14
2. What methods can be used to identify and develop a competitive edge in market...............15

ACTIVITY 1A
1. The most appropriate leadership style
I am not afraid of an army of lions led by a sheep; I am afraid of armies of sheep led by a
lion. Leadership is a practice not so much in words as in attitude and in actions. The art of
communication is the language of leadership. A person who knows the way, goes the way and
shoes the way is a person known as leader. There are various approaches of leadership style but
in my opinion, democratic leadership is one of the best leadership approaches. This is the best
way to motivate employees and to reduce battles within organisation because in this style of
leadership, leaders involve each one in the decision making activity. For example: in my team, I
will involve my each and every team member in decision making activity. But sometimes, I
realize I also need to have an autocratic leadership style as because it happens in organisation
that sometimes need strictness. So according to the situation, leadership style would be changed.
2. Ethical behaviour that should be demonstrated to become a positive role model
Ethical behaviour tends to be good for business and involves demonstrating respect for
key moral principles that include honesty, fairness, equality, dignity, diversity and individual
rights. There are four types of ethical behaviours that make me a positive role model. I
demonstrate a positive role model by having honesty and integrity. I also gain trust and faith
frommy colleagues. For example: when I did any mistake, I will accept it honestly without any
lie that makes me to become a positive role model. In addition to this, I also possess fairness
among the people, I be never bias to anyone. This quality also makes me positive role model
within organisation. Besides this, I also give respect to everybody, my seniors and my
subordinates.
ACTIVITY 1B
1. SMARTER Goal
I am working in IT Company and my profile is Business Associate. I do research and
make projects as per the requirements. But I want to become an Assistant Manager in my
company. I have to set a goal as a SMARTER goal. In order to become an Assistant manager, I
want to develop some skills like leadership skill, communication skills, management skills and
many others. To achieve the goals in life, it is essential that it should be SMARTER.

SPECIFIC My goal is specific and that I want to become
Assistant Manager. Specific goals can able me
to achieved. My goal is clear. It is very
important for me to achieve my goals.
MEASURABLE It is very important to measure the goal, so that
I can track my progress and stay motivated. I
have set a deadline to achieve my goal.
ACHIEVABLE It is also very important that goals should be
achieved. I can achieve my goal to become an
Assistant manager, by improving my
communication skills, management skill.
RELEVANT My goal is relevant and are inline and in
harmony. I want to achieve my goal in any
manner. The time of setting my goal is also in
right time and I am the right person.
TIME-BASED I can achieve my gaol in time which I have set
i.e., one year. It is long termed goal which can
only be achieved by my efforts. In complete
one year, I will raise my communication skills,
management skills as well as leadership skills.
ETHICAL I have system for evaluating my goal. My goal
is ethical and it should not harm anybody. I
Know what is right and wrong.
RE-EVALUATE After some time, when I will achieve the goals,
I will re-evaluate my skills and knowledge.
Smarter makes the goal clearer:
Strategic plan My communication skill and leader skill plan
is improved and I achieved my strategic plan.

Tactical plan The tactical planning is to reach at the
objectives and goals of the strategic plan such
as developing communication and leadership
skills
Operational Plan Particular plans for low level and day-to-day
activities and procedures will enable and
support the tactical plan.
Individual Plan Getting promoted to the top level management
and achieve growth and career through
experience and development.
Analysing the above plan, I will be able to access information from my personal
experience. Further, the above table, it will make my plan aligns and justified in a systematic
manner. It is very important because by making plans, it makes me to achieve step by step skills.
ACTIVITY 1C
Establish a performance standard Present knowledge of and is able to utilize
university and departmental policies and
procedures that effect their specific work
environment.
How would you communicate the standard? By identifying main roles and duties associated
with the position or designation.
How would you measure performance? Informal meetings, feedbacks, sales and
monitoring.
What could you do with the result? By trying to set new targets and goals to
achieve new heights. Results can also be

motivation for other employees.
ACTIVITY 2.A
1. Task that improved my knowledge and productivity.
1. Preparing project that able me to develop fast typing skills.
2. Follow duties and responsibilities that me able to develop patience skills along with my
listening skill is also developed.
3. Searching work make me to develop my knowledge as I am working as a Researcher.
4. Addressing project makes me to develop my English speaking skills.
5. Organizing and attaining meetings makes me to improved my communication skills.
6. I become punctual of my work and time b working in IT company.
7. I become responsible person.
8. My conference level is also developed.
Priority Matrix

Use the priority matrix above to re-priorities my task.
1. I used to check bills and other documents.
2. I also used to organize meeting.
3. I used to take interviews.
4. I have to answer all the emails.
5. I have to meet business monitors.
6. I have to complete my deadline driven projects.
7. I also have to attain all comments address by the clients.
From the above task priority matrix, I able to develop my work more cautiously and effectively. I
also understand what is my priority work and what is not.
ACTIVITY 2.B
Technology Functions
Computer My entire project work is completed with the
help of computer. Tally is also done with the
help of computer.
Database Database is also used in my work as it helps
me to record all the informations that I needed
like leave balance, incentives report, etc. data
base is also helpful for company too as it help
company to record complete informations of
employees.
Word Processing Word Processing is my main tool as my all the
work is done on Word Processor. All the
reports are written on Word processor.
Project Management Project management is also very useful as it
helps me to record all the informations that I
needed to start my new project. For example,

employees needed to complete the project,
system required etc.
ACTIVITY 2.C
1.What can happen if you do not stress correctly?
It is very important to handle my stress level correctly because stress leads to ineffective
performance. First I will identify, what type of stress I have like family stress, work load stress of
any other stress. If I have work load stress than I will set aside leisure time, so something that
makes me happy. Further, I will use to break the projects into small steps that will make me easy
to do work. I also eat healthy food.
2.Actions taken to alleviate stress to balance to work-life.
I will handle my stress by taking some actions that help me to alleviate strategies to
balance work life, I will take my work easily not as burden. I used to do regular exercise. When I
get tense, I relaxed my muscles. Take deep breath and eat well. I will make time for my family
and for my hobbies (singing, playing). The last and most important, I will talk about my
problems to my fires or any close person I have. I leave abusing alcohol and take enough sleep.
ACTIVITY 3.A
1.How can I assess my personal skills?
It is very important for me to assess my personal skills that I have, like I have good
communication skills, goods writing skills etc. Thus, in order to improve my skills much better,
it is very necessary for me to evaluate it. It can be evaluate or access by taking feedbacks from
my collogues and put them in my real situations, I will prepare self assessment. I can send my
personal questionnaires to some employees and ask them to fill, so that I can identify my
weaknesses and skills.
2.What is competency Standard?
Competency is the ability of an individual to do job properly. Competency is set of self
defined behaviours that provide a structured guide enabling to identify, evaluate and
development of the behaviours in individual employees. In short, it is total sum of skills, abilities
and knowledge in the behaviour of individual. Competency is still equated or defined as skills,
ability to perform, capacity, and knowledge. There are key competencies that is very necessary

are team work, responsibilities, commitment to career, career innovation, career motivation,
decision making, leadership. These are the standard of competencies that an individual should
posses. There are some elements that should be considered while analysing the suitable
competencies:
 Decision making level.
 Interpersonal level
 Customer contract level
 Physical and attitudinal skills and knowledge.
There is a classification of competencies like administrative competencies, communication
competencies, team building competencies and cognitive competencies.
3.How can it be measured?
It is very important to measure the competency standard, this will help me to measure my
performance. There are number of ways for measuring competency which are as follows-
Annual Appraisal- This the best way to measure the competency. By appraisal, I can
identify my annual performance within organisation. Appraisal of company is one of the best and
effective way to measure the competency. Appraisal makes employees surprise as it is the
complete summary of performance.
360 degree feedback questionnaires- This is also one of the best way to measure
competency. 360 degree feedback means when feedback is taken by customers, colleagues,
peers, customer's and managers. 360 degree feedback means a person behaviour from many
points of view. 360 degree feedback is used in organisation for development purpose and for
improving skills and ethics of employees. One can know about strengths and weakness in a
better way after 360 degree feedback. 360 Degree feedback is very fruitful for me to complete
my project more efficiently in my future as because my work will be more improved.
Analysis of key performance indicators (KPI)- In order to measure the competency, this
is also the best way to evaluate the performance as in companies HR. use to KPI to measure the
performance. By key performance indicator performance can be analysed by setting the target,
what to do when to achieve.

Regular meeting with line manager- This is also the best way to meet requirement of the
measurement of competency standard. There should be regular meeting with line manager so that
one can easily know his/her actual performance.
4.What should be done if competency standard is not meat within organisation.
In my organisation, there is very high growth and development. It is very essential for me
to intake all the opportunities that organisation is offering. I have to work very delicately as
because the system and management of company is very strict, I cannot even stand or sustain in
the company if I will not able to improve my performance. If I not able to meet the competency
standard within my organisation than I will take serious actions, I will ask my manager to give
me training so that I can meet the competency standard. I will never be disappointed if I did not
able to meet competency standard. I will give more efforts on improvement of my performance, I
will seek feedback on my performance regularly by collogues and peers. I will take baby steps
and I will lean along the way. I will also build best team and best buddies who make me more
motivate as well as they also ensure success and truth. Professional development also plays a
vital role to increase my performance. It will take time but I will improve my performance in any
concern and I will meet the competency standard. Beside this, I will also make personal
development plan so that I will able to make the proper chart that what I am achieving and what I
have to achieved in the future.
ACTIVITY 3.B
1.What should you do if you receive negative feedback?
Receiving negative feedback is difficult at every point of carrier, but If I Will receive any
negative feedback then first I will listen it very carefully and patiently, and will take it as an
opportunity and will try to learn from it. Negative feedback are always appreciated by me
because this is the best way of knowing yourself more and work on it for my improvement.
Negative feedback are always positive learning chance for every person. So, I should sharp my
skills, and grow my knowledge by negative feedbacks and be an overall better person. Negative
feedback always helps in improvement of one's personality. So this is the best way to learn and
work on drawbacks. So I will always learn from my negative feedback.
2.If you receive positive feedback, does it automatically mean that I have.
Receiving positive feedback does not mean that you are perfect. Positive feedback are sometimes
given for motivating a person so that he/she can work with more efforts. Positive feedbacks

improves a person confidence and boost him to do better work but it does not mean that If I will
receive positive feedback, I will take it as a positive boost but will not ever get over confident
about it. Positive feedback makes a person feel more energetic and motivated towards his work.
So this is the best way to motivate an employee by giving him a positive feedback about his
work.
3.What is 360 Degree Feedback? How should it be used.
360 degree feedback means getting feedback from employee, customers, colleagues as well as
from one own self. 360 degree feedback means a person behaviour from many points of view.
360 degree feedback is used in organisation for development purpose and for improving skills
and ethics of employees. One can know about strengths and weakness in a better way after 360
degree feedback. 360 Degree feedback is very fruitful for me to complete my project more
efficiently in my future as because my work will be more improved.
ACTIVITY 3.C
1.What learning style do you have?
There are many types of learning styles and every person has a different way of learning.
Learning styles falls in to 3 categories:
1. Visual learners
2. Auditory learners
3. Kinaesthetic learner
Visual learner- These are those who learn by the use of images, maps, and graphics to understand
any new thing or information. For example, a person who learn by seeing only graphs, diagrams
and pictures. People who are visual learner are tends to be technically oriented as well as enter in
the field of engineering. I am visual learner.
Linguistic Learner- These are those learners who learns from their linguistic skills in which
reading, writing, speaking and listening are included. For example, If someone wants to be
linguistic learner than he/she would have to tackle a new skill, first they would read about the
topic then listen to audio recording and then prepare notes on the particular topic. After than one
should have to either speak or write about it.

Naturalist learner- These are those learners who learn by working and experience and nature.
These type of learners are called scientist as because scientist learn by working and experiencing.
Further, this type of learners learn by loves taking experience, they also learn and love to observe
and they capture the best information and knowledge by experimentation.
I am a visual learner who learns by use of photos and graphs rather than listening things
as because this is the best way to learn and in my office I am known to be a technical learner.
Everyone has a different style of learning things. But further in future I will try to learn from
other modes of learning too, like linguistic learner and I want to become a linguistic learner. If I
become a linguistic learner than I will be able to learn and develop myself more within my
organisation and my career.
2. What methods would be used to gain competence through the available development
opportunities.
There are various methods that can be used to gain competence as well as to improve the
competencies. It is very important for me to grab and develop opportunities. There are various
opportunities available within my organisation and which can be used to gain competence. Here
are the methods which are used to improve as well as develop competencies are as follows-
Coaching-This is the best way to learn and develop as well as gain competence. I have
visual learning style, thus coaching is the best opportunity for me to learn and develop more. It
is a simple and inexpensive methods to improve and gain competencies.
Voluntary training- This is also one of the best and modern methods of learning as,
nowadays all organisation are providing training to employees. I can also take voluntary training
by attaining seminars, e-learning programmes etc. I
Job Shadowing- This is new and modern methods of new hires. In job shadowing, it is
very effective for me to become advance. The key here is to determine the top performers and
have other employees to observe them whenever possible. At that time, shadowed gain an
opportunity to train others. So that I can also develop more styles of learning.
These are all methods that help me to develop more learning styles.

ACTIVITY 3.D
1. How can network assist in enhancing knowledge, skills and working relationships.
In the world of globalisation, now it is very essential to develop and create more as
because this is the world of competition. Networking is a fuel that speed up success. So it is very
essential to expand the network. Here are some ways that can improve networking skills are as
follows-
Mind set- This is the first step to improve the networking to enhance knowledge, skills
and working relationships. I should have to set my mind and should remove the word working
from the system. By setting mind I can develop knowledge and skills as well also improve and
develop working relationship.
Increase confidence- This is also the best way to enhance the skills with the help of
regular networking. It also helps to increase the confidence to work and to develop.
Connection- This is one of the most important factor in enhancing knowledge and skills.
It is very essential to build connection with people within organisation. I should have to share my
knowledge and ideas that strengthen the relationship.
2. How can working relationship is build.
The working relationship is effectively built when there is I develop trust, I work with
team work, I communicate as well as respect others. Here are some ways that help me to build a
good work relationship are as follows-
 I should develop people skills so that relationship will be effective.
 I should identify need of relationship.
 Scheduled time to build relationship.
 Be positive.
ACTIVITY 3.E
1.What methods can you used to identify and develop a competitive edge in market?
To be different in the market, organisation needs to create value for its customers which
other competitor organisation fails to create. These values can be better services, good quality,
lower pricing or approachable location.

An organisation should focus on reducing indirect expenditures and production cost but
should not reduce the quality of product if company wants to develop competitive edge in the
market.
Always analyse weakness and strengths and compare it from other competitors, and work
on weakness and take advantage of the strengths to be a better competitor.
To be a good competitor one should hire a company that is expert in providing business
information so that company can research about the target market and can access all the
information that the company needs.
2. What methods can be used to identify and develop a competitive edge in market.
First mover advantage- This is the best way to develop competitive edge in the market is
to take first mover advantage. It is very tricky part but it makes different form others.
Take something completely different- This also the best method to develop competitive
edge in market that make something different.
Always analyse weakness and strengths and compare it from your competitors, and work
on your weakness and take advantage of the strengths to be a better competitor.