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Management and Leadership Roles in Organisation

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Added on  2020-06-06

Management and Leadership Roles in Organisation

   Added on 2020-06-06

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MANAGEMENT ANDOPERATIONS
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 .........................................................................................................................................1P1. Roles and characteristics of leader and manager..................................................................1P2. Role of leader and manager in different situations...............................................................3P3 Different theory and model of approaches including different leadership............................4P4 Key approaches to operations management and the role that manager and leader play........5P5 Importance and value of operations management in achieving business objectives.............6P6 Impact of internal factors upon operational management and decision making....................8CONCLUSION................................................................................................................................8REFERENCES..............................................................................................................................10
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INTRODUCTIONEvery organisation's main objective is to earn profit by providing facilities to the endusers. These facilities can by anything like products or services. Here, operational managementhelps in making goods according to consumer’s requirements. In simple words, this process canbe known as input of limited resources, unprocessed materials, capital as well as other things andoutput of finished commodities (What is Operations Management?, 2014). A management whichleads company to attain set targets in a set time frame. M&S (Marks and Spencer) has a bigbrand name in retail sector all over the world. Most of its stores are in United Kingdom.Assignment is based on M&S’s managerial structure in which various roles and functions havebeen discussed of both; leaders and managers. Also, assessment is putting light on few theoriesand approaches related to leadership and operational work. The way management helps inachieving goals and objectives of M&S is also shown in the report.TASK 1P1. Roles and characteristics of leader and managerTo attain the desired targets, M&S hires workers who are talented, skilled and efficient.These employees put a direct impact on both; productivity and profitability of company. Also,they are the one who manage or handle all organisational activities of firm. M&S has managedto achieve its targets for a long time because of the positive decisions that are made by bothmanagers and leaders. These supervisors have different duties in the firm. But, work for the samethings and those are profit maximisation, improve employee relations, healthy environment andgood brand image at marketplace (Ashby, Leat and Hudson-Smith, 2012).Roles of a manager:Planning: This is one of the main functions which can be stated as duty of managers.Here, to hit desired targets, employer makes plans. This gives them a blue print of whatneeds to be done next. Organising: This is the second part after making a successful plan. Now, managers hereorganise teams to complete the project that has been made. Here, they give tasks toindividuals according to their capability. Staffing: Recruitment process can be a part of this type of function. It is HR manager’sresponsibility to select the best candidate for right job. Also, it includes giving jobs tostaff members as per abilities.1
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