Roles and Characteristics of Managers and Leaders in Management and Operations

MANAGEMENT AND
OPERATIONS

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................4
P-1 Examine the roles and characteristics of manger and leader.................................................4
Alteration between manager and leaders.....................................................................................5
LO2..................................................................................................................................................6
P-2 Analyzing the different roles of the leaders and mangers function that are applied in
organisation at the time of situation along with examples...........................................................6
P3Theories and approaches of leadership....................................................................................7
LO3..................................................................................................................................................8
P4 Key approaches of management and operations.....................................................................8
P5 Importance and value of management operations..................................................................9
LO4................................................................................................................................................10
P6 Factors within business environment impacting decision by managers and leaders............10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
The present report is based on the topic management and operation which plays an effective role
in the organisation that is to do all the things properly whether it is activities or managing. The
study will give the information about the role and characteristics of the leaders and manger along
with different of both in the organisation.it will also evaluate about the different types of the
leaders theories that are performed in the organisation. Halewood, UK has been taken as
company for this project, which will enable us to analyze productive diversification within roles
of manager and leader.It will also assist about the examples that are used at the time knowing the
role of the leaders and manager by using different situations. The report will also include
different types of the theories and models that will include systems and contingency leadership.
Later on it will also give the information about the different approaches of operations
management and role of manger and leaders play. In addition to this it will also describe the
importance of operations management. Lastly it will also assist the factors of business

environment that affect the operations that are performed in the organisation at the time of
decision making by managers and leaders.
LO1
P-1 Examine the roles and characteristics of manger and leader
DEFINATION
LEADERS: It is defined as the person who guide and influence the member of the organisation
to achieve the goals and objectives of the business (Sun and et.al., 2018).
MANAGER: It is defines the individuals who are liable for managing all the work in the
organisation.
ROLES LEADERS MANAGER
COMMUNICATION It is the duty of the leaders of
the organisation to influence
the members along with the
guiding the employees and
staff by using the
communication methods so
that they can do their work
accordingly without ant
mistakes.
It is the duty of the manger of
the organisation to
communicate with the
different department along
with the employees in the
proper manner so that they can
do their work effectively
without facing any issues
(Ishii and et.al., 2017).
STRATEGY The role of the leaders is to
make their employees clear
about the strategies that is
made by the manger with
proper assistance so that they
do not face any problems at
the time of implementing the
strategy
Manger of the organisation
plays an important role in the
enterprise as they make all the
strategies which are very
important for the organisation
at the time of giving the better
outcomes.
CHARACTERISTICS