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Management and Operations - Sample Assignment

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Added on  2021-02-20

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In this report leadership and management pdf we will analyze the management and leadership of Mainstreet Trading Company.  Operation management  will play an important role in the working of business organization. We will be discussed functions of leadership and management and all the benefits of TQM so that employees will easily understand the need of using TQM into workplace. Quality control will help in reducing the safety risks, conserves resources, keeps the cost in line and also preserves the reputation of company. Further, The Functions of Leadership and Management also concluded that operation management of Mainstreet Ltd should use TQM and lean production approach. 

Management and Operations - Sample Assignment

   Added on 2021-02-20

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Management and Operations
Management and Operations - Sample Assignment_1
Table of ContentsINTRODUCTION...........................................................................................................................1LO 1 & LO 3....................................................................................................................................1Definition of the role of management and leadership ................................................................1Leadership and Management function........................................................................................1Analysis of management by objectives.......................................................................................2Management role.........................................................................................................................4Leadership traits theory...............................................................................................................4Hard and soft skills......................................................................................................................5Three transformation process in operation management............................................................5Describing the term Quality and four cost of quality..................................................................6TQM............................................................................................................................................6Just in time approach and waste reduction .................................................................................7Three methods manager can adjust in capacity management.....................................................7Conclusion...................................................................................................................................8LO 2 & LO 4....................................................................................................................................81. Introduction to chosen business organization.........................................................................82. An explanation of Operations department including role in operations.................................83. Background of management team in this department.............................................................94. Strengths and weaknesses of the management and leadership approaches............................95. Three specific roles and duties of management in the organization.....................................106. One real occasion with different theories and models of management approaches..............117. Theory of leadership style as applied to the manager on this occasion................................118. Discuss the type of transformation process is common in the chosen company..................129. Discuss the impact of two adjustments for Capacity Management on the organization.......1210. Two operational recommendations to management for future improvements...................12CONCLUSION..............................................................................................................................13References......................................................................................................................................14
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INTRODUCTIONOperations Management plays an important role in the working of business organization.This acts as the key strengths of the company. In order to conduct the report, Mainstreet TradingCompany is being chosen and it is a bookshop and cafe. The report will discuss roles of leadersand managers and their functions will be differentiated using the J. Kotte theory. The report willalso explain various theories and approaches such as Total Quality Management, Just-In-Time,etc. Background of management team will be discussed and strengths and weaknesses ofmanager and leadership approaches. Leadership theory will be evaluated and type oftransformation process will be discussed with examples. Further in the report operationalrecommendations will be provided to the management for bringing future improvements.LO 1 & LO 3Definition of the role of management and leadership Leadership: Leader is the person who influence entire group of people in order toachieve the goals of a company and leadership is the action of leading a group of people.Therefore, through leadership, leaders mainly motivate their employees in order to increase theproductivity so that it will directly increase production level of a firm (Bush, Bell andMiddlewood, 2019).Management:Manager is the person who are expert in their field, and they are thesupport system of the employees. Manager work within the business and also work together inorder to achieve the goals of a business and management is the process of dealing and controllingthings and people.Leadership and Management functionAccording to Kotter, leadership and management are two different things such that thereare three main function of leader such that:Establish direction:They set the direction, create vision and set strategies for the futureof a business.Aligning people: The leader of Mainstreet Trading communicate the goals and seekcommitment to the employees so that they can proceed with defined direction.Motivate and inspire the people: Another function in which leaders inspire andempower the subordinate to move with the defined direction, further, they also energize1
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the employees so that they can increase their production level (Leadership andmanagement by J.Kotter, 2018).Apart from this, J. Kottler also states some traits of leadership such as focus on thechange, creates vision, communicate and earns the commitment and also motivate as well asinspire their employees. While on the other side, the central function of management is toprovide the order and consistency to an organization so that they help to achieve the goals of afirm. The function of management by J. Kotter are:Planning: Manager mainly establish he agendas and also assign the duties as well asresources to the leaders or employees.Organizing and staffing: Manager also set rules and procedures and make changes inorganizing structure. Through effective recruitment system, they also make job placementin the vacant position (Shin and et.al., 2015).Controlling and problem solving: In order to solve the problem of employees, manageralso generate creative solution and develop incentives to retain the employees intobusiness.Analysis of management by objectivesAccording to P. Drucker Management by objectives is a performance managementapproach which define specific objectives of that a management should convey to the employeesand also decide how to achieve every objective. This leads to increase motivation and jobsatisfaction. This MBO process is based upon five steps such that:2
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