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Management and Operations of Marks and Spencer Doc

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Added on  2020-10-05

Management and Operations of Marks and Spencer Doc

   Added on 2020-10-05

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Management andOperations
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INTRODUCTIONManagement is a process of managing, organising and coordinating business activities toimprove performance of the company. In this, operation is also concerned with change of rawmaterials into final products to deliver quality values to end customers. Therefore, managementand operations consider as an important approach which focus on converting raw materials intoquality goods to maximize the overall profits within the organization. As an considering HRintern operation department is liable for designing or dominating the entire activity of productionfor making quality products (Strande and Brdjanovic, 2014). It increase efficiency inside of thecompany and also deliver values to customers for attaining their satisfaction. Under this report,chosen company is Marks and Spencer, which is famous British multinational retailerheadquartered in Westminster, London. It specialises in selling clothing, luxury food productsand home products in over the world. Report is going to define leaders role and function ofmanagement in organization. Different leadership theories and key approaches of operationmanagement is also discussed in this report which help in achieve set organizational goals andobjectives. Furthermore, relationship of leadership and management and its impact onoperational management is also described here. TASK 1P1Marks and Spencer is a famous British multinational retailer operate business at London.It was founded in 1884 by Michel Marks and Thomas Spencer in Leeds. Currently, company hasaround 979 stores across the UK. Company serve clothing, home products and luxury products inover the world for attaining higher success at market. Furthermore, company follow flatorganizational structure which has limited level of management among administrative level andfront line workers. With the help of this structure, company easily encourage employees toinvolve in decision making process to increase overall sales and productivity level of thecompany (Schulze and et. al., 2016). 1
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