Marks And Spencer Organisational Structure - Assignment
Added on 2020-12-29
14 Pages3653 Words346 Views
Management and Operations
Table of ContentsINTRODUCTION ..........................................................................................................................1TASK 1............................................................................................................................................11..............................................................................................................................................12..............................................................................................................................................23..............................................................................................................................................24..............................................................................................................................................35..............................................................................................................................................46..............................................................................................................................................57..............................................................................................................................................6TASK 2............................................................................................................................................61..............................................................................................................................................62..............................................................................................................................................73&4.........................................................................................................................................85&6.........................................................................................................................................9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................11
INTRODUCTION Management and operations refer to the process of making as well as creating efficiencylevel within the business organization for increasing the productivity at market place. Along withthis, it is a procedure of converting raw material intro finished goods which provide endcustomers for maximizing profitability level (Baboli and et. al., 2014). With the help of this,company can easily attain predetermined goals and objectives. Current assignment includesMarks and Spencer which is British multinational company in UK. It offers variety of productslike home products, foods items, clothing and many more in market place as per requirements.This project includes roles of leader and function of manager in company in different situation.Various leadership theories and models are also mentioned in this project. Apart from this, keyapproaches of operations management and its importance is also mentioned which maycontribute in maximizing the profitability level of the company. TASK 11Management structure of Marks and Spencer Marks and Spencer is a big and famous retail company in UK. It was established in 1884by Michael Marks and Thomas Spencer. Mainly company offer home products, clothing andluxury food products in market place with the aim of providing higher satisfaction to itscustomers. Along with this, company operate their business globally and having around 84939workers within the organization. The aim of this company is to serve quality services to targetcustomers for capturing their satisfaction. (Bahmani-Firouzi and Azizipanah-Abarghooee, 2014).In addition of this, Marks and Spencer has flatter organization structure in which company caneasily make quick decision. Mainly it includes number of layers of authority through which allthe process is performing. By this company can easily accomplished predetermined goals andobjectives.1
Source: (Flatter organizational structure, 2017)2Manager:Manager is a person who manage as well as operate all the activities of the company forattaining predetermined goals and objectives. They have ability to managing all the workerswithin the company for improving their performance level. In Marks and Spencer variousmanager operate their activities in different department. All these line manager, project managerare responsible for attaining set goals in appropriate time frame. Leader:Leader is a person who has ability to guide and influence their team members to performwell at workplace. In this the main aim of leader in Marks and Spencer is to provide bettersupport and direction to all the team members for making them able to perform best. (Hong andet. al., 2015). 3Difference between manager and leader:Basis Manager Leader MeaningManager has ability tomanaging and coordinatingworkers and their activities incompany. Leader is a person who is ableto influence and encourageworkers to attain set goals. FunctionThe main function of managerIn Marks and Spencer the main2Illustration 1: Flatter organizational structure
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