In conclusion, the Imperial Hotel needs to change its strategies to overcome the issue of de-motivated staff and increased operation costs. The hotel's in-house staff is demotivated, leading to poor performance, while hiring Spanish workers from an expensive recruitment agency ABC adds up costs. To address this, the hotel should adopt motivation theories, such as Maslow's hierarchy theory, to understand the needs and requirements of its staff members. Providing incentives, training, and growth opportunities can help motivate both in-house and Spanish employees. Additionally, maintaining cultural diversity and promoting team building spirit among staff members can increase productivity. The Imperial Hotel must take necessary steps to effectively address this issue.
![[object Object]](/_next/image/?url=%2F_next%2Fstatic%2Fmedia%2Flogo.6d15ce61.png&w=640&q=75){kind=small}
![[object Object]](/_next/static/media/star-bottom.7253800d.svg)
