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Project on Management in Hospitality Industry

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Added on  2020-07-23

Project on Management in Hospitality Industry

   Added on 2020-07-23

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MANAGEMENT
Project on Management in Hospitality Industry_1
Table of Content INTRODUCTION.................................................................................................................................3TASK 1.................................................................................................................................................3P1Comparative study of different management styles.......................................................................3P2 Describe the characteristic of leadership......................................................................................3P3 Communication process of Hilton Hotel UK................................................................................4P4 Explain organizational culture & change......................................................................................4TASK 2.................................................................................................................................................5P5 Measuring own management skills performance..........................................................................5P6 SWOT analysis of personal managerial skills..............................................................................6P7 Set objectives to develop own potential........................................................................................6TASK 3.................................................................................................................................................6P8 To achieve a goal or objective, lead and motivate a team.............................................................6P9 Justify the management decisions which were made to achieve goal...........................................7TASK4..................................................................................................................................................7P10 Describe in what ways own managerial and personal skills will support in career development7P11 Review career and personal development requirement...............................................................8CONCLUSION.....................................................................................................................................8REFERENCES......................................................................................................................................8
Project on Management in Hospitality Industry_2
INTRODUCTIONThe literal meaning of word management is to get the things done by othersin a coordinated way to achieve certain goal/profit. It is a continuous process by which profitis generated by transferring values to society. This project is made with an aim to give betterunderstanding of word management in the context of Hospitality industry. This project isbased on the hotel Hilton. Started in the year 1925 Hilton hotels is now presented at 42locations in United Kingdom (Drucker, 2012). The core belief of Hilton hotel management isto deliver an experience to customer which goes beyond their hotel walls.TASK 1 P1Comparative study of different management stylesManagement is an art of getting things done by other, by Harold Koontz. There are various management stylesto follow this art.Following are the different management styles:i.Autocratic: This is a top down management style in which direction &instruction flows from top to bottom. Management set a clear expectationbefore it’s employee that what needs to be done by them. In this stylemanagement do not involve employee in decision making.ii.Democratic: In this style, decision is taken by majority. This style is effectivefor long term decision but is does not solve the purpose of time saving. TheC.E.O of Hilton follows democratic style of leadership.iii.LaissezFaire: This is a management style where leader works as a mentor.Employee takes decision & leader guides them (Tile and et. al., 2015). Herethe role of the leader is to guide employee.iv.Persuasive: This is a one-way communication management style whereemployees are told what they need to do. In this style, management explainsthat, why management decisions are right.P2 Describe the characteristic of leadershipCommunication Skills: The ability to deliver intended message topeople or group of people. It is transfer of on information from one person/place toanother person/place. It is important in communication that the messages weredecoded in the right manner. For example, if someone does not look into your eyeswhile communication that means He or she is hiding truth.Confidence: A confident person has belief on his own capabilities. Itrefers to believe to own strength. It a state where a person is sure about that he can
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