Project Performance Review and Continuous Professional Development

This assignment is a comprehensive performance review of a research project that investigates how multinational companies improve the recruitment, selection, and training of their employees to meet international requirements. The report includes an evaluation of the project's success, identification of strengths and weaknesses, and a plan for continuous professional development. Specific details discussed include the project's aim, research methodology, data collection, and conclusions. The learner also reflects on what they learned from undertaking the project and how it will inform their future career as a management consultant.

Managing a
Successful Business
Project

Table of Contents
TITLE .............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 ................................................................................................................................................3
P2 ................................................................................................................................................4
P3 ................................................................................................................................................5
TASK 2............................................................................................................................................7
P4 ................................................................................................................................................7
TASK 3............................................................................................................................................9
P5 ................................................................................................................................................9
P6 ..............................................................................................................................................17
TASK 4..........................................................................................................................................18
P7...............................................................................................................................................18
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19
APPENDIX I.................................................................................................................................20
APPENDIX II................................................................................................................................23

TITLE
“How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements? A study on Nestlé.
INTRODUCTION
Selection and recruitment is an effective process which is used by each organisation to hire
knowledge and talented workforce within and outside of the organisation. Along with this,
training is most essential process used by company to train their employees. Therefore,
employee’s recruitment, selection and training (Boyle, 2017) are essential process for an
organisation to meet international requirements. For this project, Nestle is given multinational
organisation in Vevey, Switzerland. This report is based on different tasks which includes project
aims and objectives, project plan, Gantt chart and work break down structure. This report also
includes different methods for collecting accurate information about the topic, such as primary
and secondary research source for collecting accurate information, qualitative and quantitative
research etc.
TASK 1
P1
Overview of the report:
Main intent about preparing this project to analyse effectiveness recruitment, selection
and training process for workers to meet global requirements. Nestle decide to expand their
business
functions at international level (Clinton and Whisnant, 2019). These function mainly related with
requirement for improvement in employee’s training, recruitment and selection at international
level. Therefore, it is important for Nestle because with the help of these function, they can
easily enhance overall market share and gain sustainable market image within given time
duration.
Aim:
“To identify the importance of recruitment, selection and training process for employees
to meet international requirements”. A study on Nestlé.
Objectives

 To develop basic understanding about the phenomena of recruitment, selection and
training process.
 To identify the ways through which recruitment, selection and training can have offered
to employees.
 To analysis importance of recruitment, selection and training process for Nestle. To determine effectiveness of recruitment, selection and training process in fulfilling
international requirements.
Questions
 What are the basic of the phenomena of recruitment, selection and training process?
 What are the ways through which recruitment, selection and training can have offered to
employees?
 What are the importance of recruitment, selection and training process for Nestle?
 What are the effectiveness of recruitment, selection and training process in fulfilling
international requirements?
P2
Project management plan is a formal document which contains information about different
aspects that plays an important role in execution of desired activities in an effective and efficient
manner. These aspects are described as under which need to be considered by the researcher
before carrying out a research:
Cost: It refers to the amount which is invested in execution of desired project. As recruitment,
selection and training to the employees by an organisation requires huge amount of funds to
invest. Thus, making suitable budget reduces the business cost by utilisation resources in an
optimum manner. Nestle requires atleast 50000 pound to conduct training and recruitment
programs to get skilled and knowledgeable employees. On the other hand, researcher also
requires to attain different kind of resources such as funds, technology such as SAP, SAS etc to
analyse the research. To conduct present research the researcher has estimated 5000 pound as
total cost (Julien, 2018).
Scope: It refers to the possibilities of attaining objectives in future time period. Providing
training programs and recruiting skilled employees drives Nestle to achieve its desired market
position in market. Whereas the scope of researcher is also wider as carrying out research on

given research topic increases their opportunity to gain knowledge and important towards an
organisation which allow to give advice to other clients as well.
Time: It refers to the time period under which whole research will be carried out.
Providing training and recruiting staff by Nestle in order to achieve skilled staff requires atleast
2 months of time period. On the other side, carrying out an appropriate research requires 4
months time period as collecting data from selected respondents requires more time to consume
(Nicholas and Steyn, 2017).
Quality: It refers to the effectiveness after completing desired project activities. For
Nestle, to conduct training programs advanced technology should be used which ensures quality
of work provided to the employees. On the other side, researcher should use qualitative method
such as interview, questionnaire etc. in order to gather information which are reliable and
accurate in nature.
Communication: It refers to the communication channel which can be adopted to take
support from others in proper execution of desired project. For project, stakeholders plays an
important role thus communicating them about the desired project along with their effectiveness
using various communication channels such as telephone, video calling etc. will brings profitable
result to company. For researcher, using emails in order to collect relevant data about the
research topic makes easy to draw a valid outcome at the end of research (Polonsky and Waller,
2018).
P3
Work breakdown structure: This structure partitions and control enormous projects with
the goal that people can complete things quicker and all the more productively. It is a progressive
tree structure that blueprints the entire activities executed during desired project activities. Such
breakdown of structure means work should be possible at the same time by various team mates
which results in better solidarity and simpler management of desired project (Rowe, 2015).
Gantt chart: They are most usually utilized for following undertakings plans. It is a
method for indicating activities showed against time and graphical introduction of timetables
helps in plan, control and following the desired project activities. It is a bar outline that rundown
the exercises to be performed on vertical pivot and time interims on the horizontal axis
(Westrenius and Barnes, 2015).

TASK 2
P4
Research methodology refers as an important and essential part of project applied by research in
order to accumulate proper amount of data regarding the effectiveness of training, recruitment
and selection for an organization (Crane and Matten, 2016). With the support of training, Nestle
can easily trained their employees which will them to meet with international requirement easily.
Along with this, qualitative and qualitative are consider two types of research which is used for
the purpose of accumulating appropriate and in-depth information about the study.
Quantitative research: It is a type of research which emphasis on applied mathematics data
analysis as well as deals in definite quantity values. Here information is normally gathered
by surveys, qualitative or quantitative questionnaires, polling via online mediums as well
(Glukhov, Ilin and Levina, 2015 ). This will directly assist an investigator in analysis of
relationship between two variables such as dependent and independent. Main motive of
applying this investigation is to collecting information in form of hard facts and numerical.
Qualitative research: It is another important type of research which emphasis over behavioural
aspects of an individual. It is most essential and effective research which is applied with purpose
of accumulating quality and accurate data about the significance of training, recruitment and
selection for Nestle to meet with international requirement and gain competitive and gain
competitive advantages within given time duration (Hillary, 2017). There are different ways for
collecting qualitative information such as interviews, observation study, focus groups,
Questionnaire.
Therefore, both types of research such qualitative and quantitative are useful for an investigator
to accumulate in-depth and quality data about the effectiveness of training, recruitment and
selection for an origination to meet with global requirement (Huntington, 2018). Along with this,
with the help of qualitative and quantitative research, Questionnaire will be prepared as under:
Questionnaire
Q1) Do you have any idea about phenomena of recruitment, selection and training process.
a) Yes
b) No
Q2) What are the approach would be used by Nestle in selecting and recruiting candidates within

and outside the business at international level?
a) Internal recruitment and selection
b) External recruitment and selection
Q3) What are the different ways through which training can have offered to employees?
a) Off the job training
b) On the Job training
Q4) What are the importance of recruitment, selection and training process for Nestle?
a) Increased job satisfaction and morale among employees
b) Increased motivation among employees
c) Improved productivity
Q5) What are the impact of recruitment, selection and training process in fulfilling global
requirements?
a) Positive
b) Negative
Q6) Is employee’s training help Nestle to gain competitive advantages at international level?
a) Yes
b) No
Q7) What are the ways through which Nestle can easily improve training, selection and
recruitment process for their employees at global level?
a) Give flexible learning choice
b) Make trust in organizational leadership
c) Use of Technology for Greater Flexibility and Engagement
Q8) How will globalisation affects entire functionality of Nestle in context of training,
recruitment and selection?
a) Acquiring huge income and revenue
b) Improvement in organisation reputation
Q9) According to your opinion, which one is the major issue that will be faced by Nestle at the
time of globalising their business?
a) Culture differences
b) Communication barriers
c) Government’s rules and regulation

Q10) Provide any suggesting to Nestle which will assist them in increasing their market share
and profitability at international level?
TASK 3
P5
There are various tools which will be applied by researcher to accumulate accurate data and
information about the significance for improving training, selection and recruitment. It is most
essential for Nestle to meet international requirement and gain competitive benefits.
Primary and secondary source of data collection: For collecting primary information,
Questionnaire will be used. As it will help them by providing reliable as well as valid data about
the study (Primary and Secondary Data, 2019). On the other hand, for gathering secondary
information, books, journals, magazines etc. sources will be applied.
Sampling method: There are two types of sampling including, probability and non-
probability. For this project, probability sampling will be applied because it not requires more
resources of an organisation as compare to non-probability sampling. With the assist of
Probability sampling 40 employees of Nestle will be selected for above Questionnaire.
Questionnaire: It introduces as an important instrument of primary research which is
used for this project. As it will help an investigator to gather reliable, valid, accurate and proper
information regarding the requirement for improvement in training, selection and recruitment
process of Nestle.
Q1) Do you have any knowledge about phenomena of recruitment, selection
and training process.
Frequency
a) Yes 30
b) No 10
Q2) What are the approach would be used by Nestle in selecting and recruiting
candidates within and outside the business at international level?
Frequency
a) Internal recruitment and selection 25
b) External recruitment and selection 15
Q3) What are the ways through which training can have offered to employees? Frequency
a) Off the job training 20

b) On the Job training 20
Q4) What are the importance of recruitment, selection and training process for
Nestle?
Frequency
a) Increased job satisfaction and morale among employees 15
b) Increased motivation among employees 14
c) Improved productivity 11
Q5) What are the impact of recruitment, selection and training process in
fulfilling international requirements?
Frequency
a) Positive 30
b) Negative 10
Q6) Is employee’s training help Nestle to gain competitive advantages at
international level?
Frequency
a) Yes 31
b) No 9
Q7) What are the ways through which Nestle can easily improve training,
selection and recruitment process for their employees at global level?
Frequency
a) Provide flexible learning options 10
b) Build trust in organizational leadership 15
c) Use of Technology for Greater Flexibility and Engagement 15
Q8) How will globalisation affects entire functionality of Nestle in context
of training, recruitment and selection?
Frequency
a) Acquiring huge income and revenue 20
b) Improvement in organisation reputation 20
Q9) According to your opinion, which one is the major issue that will be faced
by Nestle at the time of globalising their business?
Frequency
a) Culture differences 15
b) Communication barriers 15
c) Government’s rules and regulation 10
Theme 1: Knowledge about phenomena of recruitment, selection and training process.

Q1) Do you have any knowledge about phenomena of recruitment, selection
and training process?
Frequency
a) Yes 30
b) No 10
Interpretation: From the above mentioned chart, it has been concluded awareness about
the concept of recruitment, selection and training process among employees of Nestle. 30 out of
40 employees have knowledge about these concept whereas remaining 10 employees not have
any idea about the same.
Theme 2: Approach of recruitment and selection
Q2) What are the approach would be used by Nestle in selecting and recruiting
candidates within and outside the business at international level?
Frequency
a) Internal recruitment and selection 25
b) External recruitment and selection 15

Interpretation: It has been determined types of recruitment and selection used by Nestle.
For this, 25% employees have idea internal approach of recruitment and selection was used by
Nestle. 15 respondents have idea, external approach of recruitment and selection is used for
hiring employees at international level.
Theme 3: Types of training
Q3) What are the ways through which training can have offered to employees? Frequency
a) Off the job training 20
b) On the Job training 20

Interpretation: This grapgh has been exlined types of training would be offered by Nestle
to trained their eployees. For this employees have equal understanding about adoption of off-the-
job and on-the-job training.
Theme 4: Importance of recruitment, selection and training process for Nestle
Q4) What are the signifiant of recruitment, selection and training process for
Nestle?
Frequency
a) Increased job satisfaction and morale among employees 15
b) Increased motivation among employees 14
c) Improved productivity 11
Interpretation: Above given information has been determined significance of training,
recruitment tand moral which will help an organisation to retain employees for long time. 14%
respondents have knowledge as it maximised motivation which will further assist an enterprise to
achive long term goals easily. Remaining 11% employees have idea as it increased productivity
of company.
Theme 5: Impact of recruitment, selection and training process
Q5) What are the impact of recruitment, selection and training process in
fulfilling international requirements?
Frequency
a) Positive 30

b) Negative 10
Interpretation: This chart has been explained positive and negative of recruitment,
selection and training process in fulfilling international requirements. For this 30% employees
have positive opinion whereas remaining 10% employees have negative view point about the
same.
Theme 6: Effectiveness of employees training
Q6) Is employee’s training help Nestle to gain competitive advantages at
international level?
Frequency
a) Yes 31
b) No 9

Interpretation: According to this graph, 31% employees have been agreed as training is
also essential for Nestle to gain competitive advantages at international level. Remaining 9%
employees not agreed about the same.
Theme 7: Ways to improve training, selection and recruitment
Q7) What are the ways through which Nestle can easily improve training,
selection and recruitment process for their employees at global level?
Frequency
a) Provide flexible learning options 10
b) Build trust in organizational leadership 15
c) Use of Technology for Greater Flexibility and Engagement 15

Interpretation: This graph shown different ways to improve training, selection and
recruitment process for employees of Nestle. 10% respondents have idea as company must
provide flexible learning options, 15% respondents have opinion as Nestle must build trust in
organizational leadership among employees and remaining 15% employees have idea as
company should use of technology for greater flexibility and engagement between employees.
Theme 8: Impact of globalization on business functions
Q8) How will globalisation affects entire functionality of Nestle in context
of training, recruitment and selection?
Frequency
a) Acquiring huge income and revenue 20
b) Improvement in organisation reputation 20

Interpretation: This graph has been concluded affects of globalisation on entire
functionality of Nestle in context of training, recruitment and selection. For this employees
have equal view about acquiring huge income and revenue and improvement in organisation
reputation is major impact of globalisation.
Theme 9: Drawbacks of globalisation
Q9) According to your opinion, which one is the major issue that will be faced
by Nestle at the time of globalising their business?
Frequency
a) Culture differences 15
b) Communication barriers 15
c) Government’s rules and regulation 10

Interpretation: According to this graph, it has been determined negative impact of
globalization on Nestle while globalist their business. 15% employees have idea as culture
differences is main issue, other 15% respondents have knowledge as communication barrier is
major impact of globalization. Remaining 10% respondents have idea as rules and regulations of
government is biggest impact which will effect on business functions such as HRM, Marketing,
Operations etc.
P6
From the above mentioned information, it has been recommended improvement in
employee’s training, recruitment ad selection process is most essential part for success and
growth of company at global level. This process will be most essential for company to meet with
international requirements such as gain competitive advantages, improve overall market image,
increase market share etc. All these are possible with the help of worker’s training, selection and
recruitment. There is some recommendation to Nestle about how to enhance training, selection
and recruitment as well as how to overcome negative impact of globalisation:
 Nestle should use both type of training and recruitment approach such as on-the-job and
off-the-job, and internal and external approach. As it will help them to hire
knowledgeable workforce and retain them for long time.
 In order to overcome impact of communication barrier and culture differences, Nestle
should adopt flat communication and effective program of training and development.

TASK 4
P7
For accumulating proper data and important about the topic, I have different opinions such
as questionnaires, books, journals, magazines etc. All these sources were helped me in
achievement of resrarch objectives within given time duration. Along with this, I am glad for
conducting research on the topic of “significance of recruitment, selection and training process
for employees to meet international requirements”. With the help of this topic or research, I am
able to enhanced my communication, time management, data analyse and data interpretation
skill. All these skills will help me in completion of project within given time period. Apart from
this, I also faced different issues while achieving of research objectives such as lack of time, lack
of cost and resources, improper behaviour of respondents etc. Overall, this topic is interesting
and help me by increasing my presentation, research, communication and time management
skills.
CONCLUSION
It has been concluded that training, recruitment and selection of employees helped an
organisation to gain competitive advantages and improve their market image at international
market. In order to achieve overall objective of research, different tools and techniques was
required by researcher such as Gantt chart, Work break down structure, questionnaires, books
etc. All these sources helped a researcher to complete project within given time period and
accomplish better outputs for the research.

REFERENCES
Books and Journals
Boyle, G., 2017. Design project management. Routledge.
Clinton, L. and Whisnant, R., 2019. Business Model Innovations for Sustainability. In Managing
Sustainable Business .(pp. 467-507). Springer, Dordrecht.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Glukhov, V. V., Ilin, I. V. and Levina, A. I., 2015, August. Project management team structure
for internet providing companies. In Conference on Smart Spaces .(pp. 543-553).
Springer, Cham.
Hillary, R. ed., 2017. Small and medium-sized enterprises and the environment: business
imperatives. Routledge.
Huntington, J., 2018. Managing the Practice: Whose Business?. CRC Press.
Julien, P. A., 2018. The state of the art in small business and entrepreneurship. Routledge.
Nicholas, J. M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Polonsky, M. J. and Waller, D. S., 2018. Designing and managing a research project: A
business student's guide. Sage publications.
Rowe, S. R., 2015. Project management for small projects. Berrett-Koehler Publishers.
Westrenius, A. and Barnes, L., 2015. Managing complex business relationships: Small business
and stakeholder salience. The Journal of Developing Areas. 49(6). pp.481-488.
Online
Primary and Secondary Data. 2019. [Online]. Available Through:
https://keydifferences.com/difference-between-primary-and-secondary-data.html

APPENDIX I
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title:
“How do multinational companies improve the
recruitment, selection and training of their
employees to meet International requirements? A
study on Nestlé.
Date:
Update of weekly research/ tasks achieved (Account
for a minimum of six weeks with dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your
project management plan?
Comments
In the term of present report I have to complete the
project on the analysis of How do multinational
companies improve the recruitment, selection and
training of their employees to meet International
requirements? and the study has been based on the
case study of Nestle.
Yes, I fulfil each and every requirement of task in
systematic manner.
Yes during execution of the report I was focuses
over considering time as the file is done on the
given time duration.
No, there is such no need for making any kind of
changes in project management plan as the plan is
already good and impactful for the success of
work.

Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
 Did you identify any additional risks/issues
that have an impact on the project
management plan?
In the present report area, I have found issue in my
skill, that I am quite felling hesitated talking with
other and this develops issues at the time of
gathering information from the respondents.
Time is considered as the another major challenge
as the give topic is wide and it is not possible for
the me to attempt all the requirement of the task
within given time duration.
Problems encountered
 What barriers did you face?
 How did you overcome them?
At the time of performing activities related to the
present investigation area, I have faced different
issues such as indecent behaviour of responsive
and lack of funds.
In order to addressing the issues , I have tried my
level best in implementing friendly relationship
with respondents and execute activities in ethical
manner.
New Ideas and change of project direction Execution of suitable communication channels and
technology is effectual thought as it will support
the researcher to complete project in systematic
manner.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
In the execution of exploration issues are quite
natural and during the process of addressing

 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
problems, I lost my self confidence as people are
not really ready to giving information.
I contribute my hundred percent while performing
each activities related to the research.
In order to making my self improve on next week,
I have to follow ethical consideration and improve
my weak area by attending different seminars
which are based on the ethics of research.
Seminar is best way of learning which will assist
me by attempting my future projects in more
effective manner.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Data collection and interpretation are refers to be
the major tasks as the suitable outcome of
investigation are based on the data accumulated by
the researcher.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:

APPENDIX II
Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?
Majorly the present project supposed to accomplish the aim of the investigation related to “How do
multinational companies improve the recruitment, selection and training of their employees to meet
International requirements? A study on Nestle.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, the project succeed in its aims as the positive outcome is being attained by the execution of
investigation activities in right manner. Along with this I have applied suitable sources
questionnaire, sampling method etc. for the purpose of proper analysis of the investigation.
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
I think my patience level and communication skill are helpful me in gathering of suitable data. This
skill also helped me in evaluation of each research activities such as selection of aim, research
methodology, data collection, conclusion and recommendation.
4. What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
In the execution of the present project numerous issues has taken place and improper behaviour of
respondents is major issues. For the sack of addressing the issue of research I used to concern over
ethical practices as this manages proper flow of activities. Yes, time is another issue which has also
affect the research in effective manner. In order to overcome this issue, I used Gantt chart.
5. What did you learn from undertaking the project?
For undertaking the investigation about how do multinational companies improve the recruitment,
selection and training of their employees to meet International requirements? I have improvise my
skills in regards to the international businesses and the use of HR processes within the firm as the