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Managing Food and Beverage Operations - Doc

   

Added on  2020-10-04

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Managing Food and Beverageoperations

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Explore different types of businesses within the food and beverage industry.......................1TASK 2............................................................................................................................................2P2 Explain different rating systems used for the food and beverage industry nationally and.....2Internationally..............................................................................................................................2TASK 3............................................................................................................................................3P3 Discuss the current and future trends affecting food and beverage businesses......................3TASK 4............................................................................................................................................4P4 Demonstrate professional food and beverage management skills .........................................4TASK 5............................................................................................................................................4P5 legal requirements and regulatory standard for food and beverage services .........................4P6 Comparison between operational and marketing technology ................................................5P7 Factors that influence consumer's decision...........................................................................7P8 Strategies by Food and beverage outlets in order to attract loyal customers ........................8CONCLUSION..............................................................................................................................10REFERENCES .............................................................................................................................11

INTRODUCTIONIn food industry there are several types of operations that are performed. it covers manysub sectors like hotels, resorts, catering services, etc. the food and beverage industry is directlyrelated to many industries. It offers variety of products and services to large number of people.the industry has grown rapidly in recent times due to increase in travelling and income level ofpeople. there are different sector like QSR, FSR, etc. (Chang and Ma, 2015) the report willdescribe about different types of business and different rating system used at national andinternational level. Also, current and future trends exist in food industry is discussed. Moreover,legal requirements and professional skills required in food manager are explained in it. at lastfactors that affects consumer decision is explained. For present report Burger King is taken.TASK 1P1 Explore different types of businesses within the food and beverage industryAs discussed above there are different types of business in food and beverage industry.each of them differs in size and nature. The products and services provided to people can beeasily differentiated. But businesses are dependent on each other growth. They are describedbelow :-SectorDescription AdvantageDisadvantageExample HotelsHospitality sectoris expanded inwide area. Itoffers variety ofservices thatincludesaccommodation,food, etc. Freshers caneasily get jobs. There are largenumber of careeropportunitiesavailable.Working hoursare not fixed inseasons.The environmentis also not sobetter to work in.Marriott <https://www.marriott.com/default.mi >Fast food They can bedivided as QSR,FSR, etc. inwhich variousservices and foodA person learns alot ofprofessionalknowledge. A lot ofPerson has todeal withcustomers indifferentlanguages KFC <https://online.kfc.co.in/ >1

items areprovided(Kanyan, Nganaand Voon,2016).opportunities areavailable forgraduates. There is a lot ofwork load infestive seasons.BrandedRestaurants They aredifferent fromfast food outletsas it provideslunch and dinnerfacilities. Free access tofood andaccommodation. High rise in pay. Long workinghours.Popeyes<https://popeyes.com/>Golf club It providesservices ofplaying golf andclub combined.Exposure togreenenvironment high salary andless work. Inflexibleworking hours.No propercriteria to get job.Doha golf club <https://www.dohagolfclub.com/>Fine dinning They are familystyle restaurants.Standardsworking hoursHarshenvironment Casual dinning These restaurantserves moderatepricing food inusualatmosphere. Betteratmosphere towork Not properworking hoursStreet foodstalls These are localstreet food stallslocated atparticular place. Very low profitmarginHarshenvironment Coffee shops They can bebranded or nonbranded coffeeshops. betteratmosphere Less growthopportunities Starbucks Gastro pubs Both bar andrestaurant thatHigh benefits Inflexibleworking hours F bar and lounge2

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