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Managing Food and Beverages Operations Assignment - McDonald

   

Added on  2020-10-22

14 Pages4769 Words128 Views
Managing Food AndBeveragesOperations
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Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1. Type of businesses within food and beverage industry....................................................3TASK 2............................................................................................................................................7P2. Different types of rating system used for food & beverages industry nationally andinternationally.........................................................................................................................7TASK 3............................................................................................................................................7P3. Current and future trends affecting food and beverage businesses..................................7TASK 4............................................................................................................................................7P4. Professional food and beverage management skills within a food & beverage organisation................................................................................................................................................7P5. Legal requirement and regulatory standard that food & beverage service outlets mustcomply with reference to maintenance and cleaning of equipment’s....................................8TASK 3............................................................................................................................................9P6. Compare and contrast different operational and marketing technology for a range ofdifferent types of food and beverage businesses....................................................................9TASK 4..........................................................................................................................................10P7. Factor which influence consumers' decision for selecting food and beverage outlets...10P8. Strategies used by food outlets to attract and build loyal customer base.......................11CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
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INTRODUCTIONFood and beverages industry includes various types of business which provide servicesrelated to the processing, packaging and delivering of food to customers. In consists ofbusinesses such as hotels, restaurants, catering services, theme parks, cafes and many more.McDonald is an American fast food company headquartered in California, United States andmaintains a range of franchise store throughout the world. It deals in offering product related tofood and beverages such as burger, French fries, coffee, desserts etc. are few of them (Davis andet. al., 2018). This report elaborates about various types of businesses within food & beverageindustry as well as management skills required within such companies. Further it talks aboutlegal standards that food outlet must follow. It also describes about factors that influenceconsumer decision for selecting a restaurant and strategies to build loyal customer base. TASK 1P1. Type of businesses within food and beverage industryFood & beverages industry refers to the sector that includes various types of companiesthat are involve in processing of raw food material into eatables, its packaging and distributingthem. It includes prepared as well as packaged food, alcoholic and non alcoholic beverages orany product which is meant for human consumption (Dopson and Hayes, 2015). Food &beverage industry include various types business that can be better understood using followingtable:SNO.SectorDescriptionAdvantagesDisadvantagesExampleEmployer1HotelHotel industry includescertain type ofinstitutions that provideaccommodations, lodge,meal and other servicesto tourist or travellers. Itprovide services likeaccommodation, foodservices, special featuredIt providevariouspromotionalopportunitybased onperformance. Customersdemand alwaysrises related toservices thissometimes mayaffect theperformance ofindividual.Hilton Hotels& Resorts wasfounded byConrad Hiltonand it nowoffer servicesin85countries.https://
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room, leisure &amenities, businessmeeting centres etc.www3.hilton.com/en/index.html 2Fast Foodrestaurants It refers to a type ofrestaurants that prepare& sale quickly made andready to eat food at theirpremises with minimumtable services (Leabmanand Brewer, 2015). Fastfood restaurants provideservices like servingfood, beverages andvariety of snacks.It involveinteractionwith peoplebelongs todifferentculture thathelp indevelopinginter-personalskill Income of anindividual isrelatively lowas compare tofine dinerestaurants.MC Donald'sis an Americanfast foodcompanywhich isfounded byRichard andMauriceMcDonald inCalifornia,united Stateand is operateits business inover 100nation.https://corporate.mcdonalds.com/corpmcd.html3HospitalcateringservicesIt refers to the type ofcompanies that offernutritious and healthyfood to patient as well asstaff working withinhospital (Bujisic,Hutchinson andBilgihan, 2014). Itprovide services likeIt provide anregularincomeopportunity toindividualworking in itas theseservices arenot seasonalGrowthopportunity isminimal asthese businessalways performsimilaroperation anddoesn't involvediversificationOCS isinternationalbusiness whichoffer cateringservices tohospitalworldwide andis formed byFrederick
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