This document provides an overview of marketing essentials, including the concept of marketing mix and its application in organizations. It also includes a comparison of Tesco and Sainsbury's in terms of marketing mix, and a detailed marketing plan for Tesco. Suitable for students studying marketing.
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Marketing Essentials
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1: Covered in PPT......................................................................................................................1 P2: Covered in PPT......................................................................................................................1 TASK 2............................................................................................................................................1 P3: Comparison of organization in the application of marketing mix.........................................1 TASK 3............................................................................................................................................3 P4: Marketing plan.......................................................................................................................3 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................8
INTRODUCTION Marketing refers to the different types of actions and decisions which are required to be undertaken by an organization so that it is able to make sure that it can achieve its different type of goals and objectives without problems and issues(Abedi and Abedini, 2017). It is important in the context of a company because it is required to ensure that its products and services are able to reach the customers and thus this will lead towards it achieving a strategic edge over its competitors who are operating within the market. This project is based on Tesco. It is a company which deals in groceries and other consumer related products and services. In this report, detailed focus will be made on comparison of ways in which the organizations make use of marketing mix. Additionally, development and evaluation of a marketing plan will be discussed as a part of this assignment. TASK 1 P1: Covered in PPT P2: Covered in PPT TASK 2 P3: Comparison of organization in the application of marketing mix Marketing Mix- Marketing Mix is a combination of various ideas, strategies and plan which is to be performed by marketing executives to promote their brand so that large number of customers are attracted towards the product. Various features and activity are used in single product or services and also these are inter related to each other for that marketing is to be done for all at same point of time. The marketing mix is a wider concept which isperformed by company to increase their profit margin. Comparison between Tesco and Sainsbury's in relation to marketing mix BasisTescoSainsbury's ProductThisislargersize organisation that is selling the different types of products and services in larger market such Thecompanyprovidesvarious product in the market such as Fruit and vegetableslikefrozenandorganic vegetable,preparedsalad,fresh 1
as food, cosmetics, stationary, electronics as well as financial services which attracts number ofcustomersandincreases sales. ingredients and herbs, fish and meat includesseafoodandfish,chilled, daily items involves deserts, cheese, milk, eggs etc. and bakery includes cakes, muffins, bread, buns etc. that fill the customer requirements. PriceCost leadership pricing policy is adopted by Tesco due to this price of product is low. Tesco works with their suppliers on regularbasis which helps to maintain stock and offer high qualityproducttocustomer at affordable prices. Priceofproductisquiethighas compared to Tesco. different pricing is to be charged for different products. Competitivepricingpolicyistobe adoptedbySainsbury.Productsare purchasefromlocalmarketwhich helps company to fix prices. PlaceOnlineandofflinearetwo channel of distribution. Tesco metro,compact,extra, express,superstore,home plusaresomeexamplesof Tesco offline stores. This has 6809 online stores. Supermarketistheplacewhere product is easily available as Sainsbury occupieslargeareabecausewide variety of food as well as non food items are available under one one roof. Home delivery facility is also provided by chosen company. It has 265 stores approx in U.K. PromotionVariety of tools designed to promote sales by Tesco.Low prices is the core area where companyfocusfor advertisement purpose. Push and Pull strategy of promotion is adopted by Sainsbury to achieve their goal. With the help of advertisement through media, newspaper , magazines , posters, it can increase their sales which effects their profit also. Physical evidenceTesco stores are small in size so it became easy to manage Sainsbury acquires large area so big storesaremaintainbecauselarge 2
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because number of product are not so large as compared to Sainsbury and their website is also easy to operate . variety of product is offer at the same place. ProcessInTesco,thegoodsand servicesareprovided tothe customers through online and offlineprocessesand channels. In comparison with Sainsbury'sithasbetter processes. InSainsbury's,thecustomersare provided products through online and offline processes and channels. It has toimproveitsprocessesin comparison to Tesco. PeopleSkilled employees is needed to perform various functions in storesofTesco.Proper Managementisrequiredto controlhugenumberof employees so professionals is tobeappointedinthe company.Propercustomer serviceisprovidedontime and proper feedback is also be takenregardingservices providedbycompany. Complaint is to redressed on time. Largenumberofemployeesare working in the Sainsbury store as it involves large supermarket stores as comparedtoTescosoitbecame difficult to make coordination among employeesbecausedifferentpersons have different perception. Immediate action is not to be taken to redress complaint of customers and employees in this company. 3
TASK 3 P4: Marketing plan A marketing plan is a report which can be used in order to frame the marketing strategy for the future time period for an organization (What is a Marketing Plan and How to Make One?, 2020). The detailed analysis of marketing plan of Tesco is as follows- BasisDetails VisionThe vision of Tesco is to make sure that it becomes the most valued business for its various stakeholders by providing the required value to themthrough its qualityproductsand services(Al Badi, 2019). MissionThe mission of Tesco is to provide the customers with the productsandserviceswhichmatterstothemandare important for them(Dioko, 2016). Marketing objectivesTo raise the overall market share in the market. To expand the customer base in the market. To bring innovation in the products and services in the market. To ensure that the profitability level is enhanced in an effective manner. SWOT analysisStrengths- Customer Base- For any organization it is important to have a good customer base which will help it a lot in maintaining as well as raising its profitability level. Tesco has a large number of customers in the market which acts like its strength. Quality Products- For a company it is quite crucial to ensure that it is able to provide and maintain quality products to its customers. Tesco provides a large number of quality products to the customers and 4
thus this acts like its strength. Weaknesses- Financial irregularities- Financial irregularities can create various types of difficulties for the businesses as they can result in a decrease in the profitability level. Tesco is facing these irregularities which are creating an impact on its level of profits. Useoftechnology-Itisimportantforthe organizations to make the right use of technology in an effective manner. Tesco is not implementing the advancedtechnologyinitsprocesseswhichis resulting as its weakness. Opportunities- Expansion- Expansion is the best choice which is present for an organization to maximize the level of profitswhich itisearning.Tesco canexpand to various countries where it is not present which acts like an opportunity for it. Innovation- Innovation is an opportunity which is available for the organizations so that they are able to sustaininthemarketagainsttheirvarious competitors.Tescocanmaketherightuseof opportunities to be able to innovate in the market through right products and services. Threats- Rising competition- Rising competition can act like a threat for the organizations because it can lower the profits. Retail sector is witnessing an increase in the overall competition level which is creating a threat for Tesco. Increase in tax rates- An increase in the overall tax 5
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rates can result in decrease in the profits for the organizations and thus acts like a threat for them. Tesco's profits can reduce because of an increase in the tax rates and this can act like a threat for the company. Marketing strategyProduct- Tesco provides various types of products to the customersdependingupontheirneedsandrequirements (Hisrich and Ramadani, 2017). It provides products ranging from groceries and other daily needs of the customers. Price- Tesco makes the use of mathematical and statistical models to forecast the price changes and thus in this way ensuresthattheprofitscanbeenhanced(Kayabasiand Mtetwa, 2016). It uses competitive pricing strategy in which it analyses the prices which are charged by the competitors to determine the price to charge for products and services. Place- Tesco operates at different locations all around the world(Mghebrishvili, 2018). It determines the suitability of the location before deciding to open a store. Promotion- Tesco makes use of both traditional as well as modern promotional strategies so that it is able to attract the various customers towards it(Nikiforova, 2018). Measurement of performanceTesco will make the use of Benchmarking technique so that it sets benchmarks through which performance can be judged and measured effectively(Zahay and et.al., 2019). Also it will make the use of KPIs so that the performance can be evaluated and rectifications can be made whenever desired. FinancialandNon-financialKPIscanbeusedforthe appropriate measurement of marketing performance of the organization in the long-run period of time. Controlling TechniquesTesco will make the right use of appropriate controlling 6
techniques so that it is able to identify the potential deviations and variances in its actual marketing performance and the goals and objectives which it has set for the future time period. Suitable rectifications can be made if deemed to be necessary by the organization. This will allow the company to be successful in its marketing plans in the future time period. Tesco will aim to acquire a strategic edge over the competition through the use of these techniques. CONCLUSION From the above report, it can be concluded that marketing is an important function for the organization on which a detailed focus and analysis is required. It is essential for the firms to be able to secure a much-desired strategic edge over the competitors in the market. This can help them to be able to attain more profits in the future time period. There are different types of ways in which thedifferent companies can implement their marketing strategies so that they are able to achieve the goals and objectives in an effective manner. Also, a marketing plan can be developed by the organizations for the purpose of achievement of varied marketing goals and objectives in the future time period. 7
REFERENCES Books and Journals: Abedi, G. and Abedini, E., 2017. Prioritizing of marketing mix elements effects on patients’ tendency to the hospital using analytic hierarchy process.International Journal of Healthcare Management.10(1). pp.34-41. Al Badi, K., 2019. Implementation of marketing concept and organizational culture in SMEs in Al Buraimi–Oman.Benchmarking: An International Journal. Dioko, L. D. A., 2016. Progress and trends in destination branding and marketing–a brief and broad review.International Journal of Culture, Tourism and Hospitality Research. Hisrich,R.D.andRamadani,V.,2017.Entrepreneurialmarketingmix.InEffective Entrepreneurial Management(pp. 75-99). Springer, Cham. Kayabasi, A. and Mtetwa, T., 2016. Impact of marketing effectiveness and capabilities, and export market orientation on export performance.European Business Review. Mghebrishvili, B., 2018. Some aspects of social marketing development in georgia. Nikiforova, S., 2018. The study of the correspondence of marketing instruments to the stages of the start-up life cycle. InMATEC Web of Conferences(Vol. 239, p. 07004). EDP Sciences. Zahay, D. and et.al., 2019. Effective resource deployment in digital marketing education. Marketing Education Review.29(3). pp.182-192. Online What is a Marketing Plan and How to Make One?. 2020. [Online]. Availablethrough: <https://venngage.com/blog/marketing-plan/> 8