Key Facts about Marks and Spencer: A Study

M&S
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Contents
INTRODUCTION...........................................................................................................................3
Methods of Development................................................................................................................5
Leadership Styles.............................................................................................................................6
Change Management.......................................................................................................................8
Sustainability.................................................................................................................................10
Conclusion and recommendation..................................................................................................11
REFERENCES..............................................................................................................................13
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INTRODUCTION
Marks and Spencer is based on the multi-national retailer with headquarters in London, UK
that specialises in selling various kind of goods and services. Mainly, it involves home items,
food products etc. Company was listed on the London stock exchange and constituent of 250
index, having previously been in creation until 2019. M&S was established in 1884 by Thomas
spencer and Michael marks. In recently, it has been operating 959 physical store across the UK,
including 615 that only sell food items and advertising in marketplace.
This documentation will discuss about the some key facts about Marks and Spencer’s and its
current business status. Identifying the mission, vision statement for organization. This report
will describe about the development method which is mainly used by M&S since 2016.
Furthermore, this documentation will focus on the leadership style for both Steve Rowe &
Archie Norman, identifying importance within M&S business growth and development.
However, It will discuss the Change Kaleidoscope, sustainable strategy implement in the
business in environmental development.
Key Facts-
The key facts about the M&S to comparative restated for adoption of 16 Leases and their
effects of right issues. At some point, it also provide the wide range of financial services
including credit cards, current accounts, saving, mortgages and insurance.
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Marks & Spencer Mission Statement-
 The primary mission of M&S is to make inspirational quality in context of good and
service which become accessible to others.
Marks and Spencer Vision Statement-
 To enhance the best quality of standards against in which others are measured in proper
manner.
 To increase the production and sales in global marketplace
 To implement innovation within business process and maintain quality value, service,
innovation and trust amomg potential consumers.
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