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Operation Management Concepts

   

Added on  2020-01-16

13 Pages4172 Words217 Views
Management and Operations

Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3Introduction.................................................................................................................................3P1 Roles and characteristics of a leader and manager:...............................................................3P2 Role of leader and function of a manager in different situational context:...........................5P3 Application of different theories and model:.........................................................................6Conclusion...................................................................................................................................7Task 2...............................................................................................................................................7Introduction.................................................................................................................................7P4 Key approaches in operations management and role of leader and managers in making itsuccessful:...................................................................................................................................7P5 Importance and value of operations management in achieving business objectives:............9P6 The factors which impacts operational management and decision making of leaders andmanagers in an organisation:.....................................................................................................10Conclusion.................................................................................................................................11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12

INTRODUCTIONManagerial and operational capabilities are most important factor in its future success.An organisation has to develop knowledge, skills and abilities of its employees as per their keyperformance area as to improve their operational capabilities. This helps the company inestablishing better organisational culture and environment of productivity (Bahmani-Firouzi andAzizipanah-Abarghooee, 2014). Also these enhanced skills helps the managers in developingleadership qualities. Leadership qualities help the managers in effectively overcome crisis bydelegating the work among his team/followers. In this report it is analysed how and why greatdoers do not become great leaders. Also it states about various operation management conceptsand how leaders and managers make it more effective. It is also explained how different leaderand manager's approaches are towards a problem or an issue.TASK 1IntroductionWiseman group is associated with providing leadership training, team leadershipworkshops and development programs. They provide training to the top management, middlemanagement and also lower management of all world class companies. They have a tag linewhich states that “We develop leaders who take on the world's toughest challenges”. Wiseman group has a a flat organisational structure. This organisation has made itsstructure simple as the flow of idea and new energy stays high in company (BBurke, 2013).They have reduced the layers of authority from the organisation to a great extent. Also they actlike a team instead of being a hierarchy entity.Liz is the vice president in the group who saw difference between being a doer and beinga leader. She was a doer who did not knew how she could have delegated her work as to promoteteam building and act as a multiplier to the team. So she has decided to understand what and howleadership have impact of the results. P1 Roles and characteristics of a leader and manager:Leader and manager are very different from each other. As leader follows his innerfeeling and instincts while manager follows the defined management theories and concept. Aleader is a person who motivates his followers to accomplish a task which would not achieveotherwise. He delegates the work responsibilities to his followers as to achieve the goals on time.

A manager has authority by the virtue of his position in the organisation. He has definedauthoritative powers which helps him in getting the job done by his subordinates. The majordifference between these two are: First, manager has legal authority while a leader do not havelegal authority. Second, a manager gains commitment of employee's by using the authority hehas by the virtue of his position while a leader gains commitment of his followers by hisinfluence and interpersonal skills. There are several issues which are faced by the doers like Liz faced. As these people tendto do all the work on their own which overburdens them and reduces their effectiveness. Tomake their situation better they have to be trained (Handschin and Petroianu, 2012). They haveto be told about the difference between the roles of leader and managers:A leader do:Produce change: A leader has a capability to identify need for change in theorganisation. He is the one who brings changes.Provide direction: He is the one who creates vision, which has to be achieved. He alsoprovide direction and guidance to people.Align people: He align people objectives with the overall objectives as to ascertain thatthe final goals are achieved.Motivate: He motivates his followers by making them realise what will be the situationonce they achieve the result.A manager do:Plan: Manager plans about the future before hand as to establish a path for theorganisation which will help it in achieving its mission and vision.Organise: The plan designed by manger helps organisation in identifying the resourceswhich needs to be achieved. Co-ordinate and control: Manager also keeps on analysing the employee's performanceas to measure his effectiveness and also enhance his control over the activities.There are some major difference between leadership and management which has to understoodby the people: Leadership is about being a multiplier and not just a role model, while managementwants the work done at any cost.Leadership sparks new idea, while management follows its defined path to achieve goals.

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