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Operations Management Assignment- Marks and Spencer

   

Added on  2020-06-06

15 Pages5252 Words46 Views
Management And Operation

Table of ContentsINTRODUCTION...........................................................................................................................1TASK...............................................................................................................................................1P1 Roles and characteristics of manager and leader..............................................................1P2 Role of leader and manager in different situations...........................................................4P3 Different theory and model of approaches including different leadership........................5P4 Key approaches to operations management and the role that manager and leader play...7P5 Importance and value of operations management in achieving business objectives........8P6 Impact of internal factors upon operational management and decision making.............10CONCLUSION & RECOMMENDATIONS................................................................................11REFERENCES..............................................................................................................................12

INTRODUCTIONOperation management is essential for every kind of company because many issues arefaced by manager at the time of production (Operations and Project Management (OPM), 2017).If working procedure of association is not effective then it is required for the employer toredesign it (White, 2016). As a result, they will be able to enhance their productivity as well asprofitability. This will assist them to accomplish needs and wants of customers within specificperiod of time. Marks and Spencer is a retail store which was established in the United Kingdomby Michael Marks and Thomas Spencer in the year 1885. They have more than 900 stores in allover the world. This assignment is going to describe about the roles and characteristics of bothmanager as well as leader. Duties that they have to perform in different situations will behighlighted here. This report is also going to study about many elements which will put impacton the decisions of management.TASKP1 Roles and characteristics of manager and leaderManager has to make an effective control on company effectively as well as efficiently. Itis significant for them to set some objectives and goals for employees and therefore, they willachieve it within limited time duration (López and et. al., 2015). There are many strategies andpolicies formulated by superiors which have to be taken with care by staff members. It isessential for manager to consider interest of employees at the time of making judgement. Apartfrom this, they have to motivate their employees because it will assist to enhance their workingperformance. It is required for them to deal with each individual in an appropriate manner whoare working at the workplace. Employer has to sort out all disputes within requisite time durationand thus, they will accomplish their targets on time.According to Anvari-Moghaddam, Monsef and Rahimi-Kian, (2015) “Management isconsidered as both science and art; as a result, people will compete their work in an efficient andeffective manner.”According to Haimes, (2015) “Leader is a person who accomplishes his work with muchmotivation and in addition confidence. Their main purpose is to inspire people of group andtherefore, they will do their tasks effectually .”There are various functions of management which are given as below:1

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