Report - People In Organisation
Added on 2021-02-09
19 Pages4691 Words224 Views
Professional Development
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PEOPLE INORGANISATIONSREPORTBYCHIBO-OFODILESOCHUKWUMA2020-21/9440L/617/1153Dr. Rashi Singh
Executive SummaryThis project acts as a formal report analysing the practices and activities of Century Ltd. Meant for the managing director of the organisation, this report serves as a guidance tool for understanding the organisation’s policies & procedures, legislation and organisational structure. Problem StatementThe primary issue to be addressed has to do with the staff members of Century Ltd. This consists of an increase in absenteeism, poor morale, drop in sales as well as staff turnover. These are all happening due to a number of reasons which will be looked at in this report. Organisations tend to have disputes and conflicts, some of which are ignored due to major workload and conditions. ObjectiveThe aim of this report is to provide a thorough and complete understanding of workplace practices in Century Ltd, how these practices affect individuals in the company and solutions to possible problems.Research MethodologySystemic planning through a qualitative method was carried out prior to the compilation of this report. I made use of derived as well as simulation data in the process of making this report.Report Section A – Communication PracticesI.Analysis of the benefits of effective communication to organisations.II.Analysis of the policies and procedures used to enhance communication within organisations.III.Legislation relevant to communication with organisations.IV.Evaluation of how organisational structure impacts the communication methods used.V.Analysis of the impact new technologies have on an organisation’s communication systems and practices.
I.Analysis of the benefits of effective communication to organisations.Communication plays an important role in today’s business practices. It is the basis of functionality of an organisation. It aids in facilitating the delegation of authority. Not only does it serve as a basis for good human relations but also it helps in building good public relations. There are a number of reasons why effective communication ought to be practiced in the work place. Some of which are; Team Building – Staff consultation and discussions lead to collaboration which creates strong units. Enhanced Productivity – Managers can give clear instructions based on the understanding employees’ skills. This helps in selecting who is best suited for the jobLess Conflict – Working with different individuals can lead to conflict so a set out method ofcommunication needs to be in place so a clear understanding will be reached.Efficiency – Efficiency is compromised when there is no effective communication as mistakes can be made.Increased engagement – Effective communication enables workers to connect with one another which enables them to be more aligned with the same goals and objectives with the company.Failure to communicate effectively can lead to hurtful results for the organisation as this is the leading cause of organisational mistakes in the world today. This proves how important effective communication is.
II.Analysis of the policies and procedures used to enhance communicationwithin organisations.Before effective communication takes place the basic elements have to be present in the process; these are the sender, the receiver, the channel, the message & feedback. Communication whether written or verbal can be carried out in two forms by an organisation;Internally and Externally. Internal communication comprises of the exchange of information and ideas within an organisation while external communication on the other hand deals with information outside the organisation. Effective communication consists of these seven (7) basic principles;Clarity – be clear in the transmission of the message. Consideration – effective communication must take the audience’s background and viewpoints into consideration.Courtesy – the message should show the sender’s respect for the receiver.Conciseness – communication should be conveyed with the least possible amount words as itsaves time and underlines the main message. Completeness – communication should convey all the facts required.Correctness – the message should be clear of any errors.Concreteness – the message ought to be clear and particular. Furthermore, here are a number of tools that can be used to attain effective communication inan organisation;Handbooks – this is used to state the company’s policies and procedures, mission and values.Newsletters – this is used to relay any form of new information about the organisation. It may be in print or electronic format.Email – this is an efficient way to reach out to all employees. It is less time consuming.Face to face meetings – Crucial information can be passed through peer to peer meetings. Town hall meetings – this is an option used to communicate information affecting all employees nationwide, whether general good news or other types of information.Virtual team meetings – Employees may be scattered around the globe so this tool will come in handy in reaching out to these employees.Telephone – a traditional self explanatory quick mode of communication.Surveys – this is a two-way communication which is quite essential to an effective communication strategy.Social media – sites such as twitter, LinkedIn etc. can be used as business communication tools.
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