Black Moment: Removing Cecil Rhodes Statue to Control Discrimination Protest

PORTFOLIO:
Personal Development in
Professional Settings
STUDENT NAME: _________________________________
STUDENT NUMBER: _________________________________
Project
SECTION 1: CAREER GOALS
A: POSITION OF INTEREST
EXAMPLE JOB ADVERTISEMENT:
Job Position: Operation Manager
Degree required: Bachelors in hospitality management.
Experience: Minimum 2 year experience in operation management at any hotel.
Key skills:
Communication skill
ITC skill
Decision making skill
Problem solving skill
Motivation skill
Delegation skill
Time management skill
Work management skill
Salary:
As discussed in the interview round.
Responsibilites:
Manager will be needed to operate and manage all functions area at the operation.
On the basis of need and requirements work required to be delegated by the manager.
REFERENCE:

B: INDUSTRY OVERVIEW
EVIDENCE OF INDUSTRY OVERVIEW:
Hospitality sector is among the major emerging market sector associated with the
business environment. The sector contain servuices related to stay at the hotel and also
abouyt the restaurant related services. The sector is emerging globally as it is one of the
most prominnet sector at a global level (Skinner, 2017). They cater services to tourist and
travellers related to the stay at the hotel. Hospitality sector is emerging at the rate of 5% in
United Kingodm every year. It can state that after COVID the situation become really
worst that could not favour the business entity to entertain growth in the respective
market. Hilton hotel is among the major brand part of the hotel sector. This organsiation is
among the m,ajor brand part of the hospitality organisation at a global level.
REFERENCE:
SUMMATION OF SOURCE A & B:
Requirement from Project Brief: Information from Sources:
 company background
information
Hilton hotel is based in London that is among
the major organisation associated with the
hospitality sector. The business entity is located
in London location in the United Kingdom. The
organisation was established in the year 1919
(Telotte, 2020). Founder of the group is Conrad
Nicholson.
 the physical, psychological,
educational and emotional
characteristics and demands
of the role, ie. Person
specifications
Operation manager is a prominent position in
the hospitality organisation. Different skill set
like communication skill, decision-making skill,
delegation skill, motivation ability, problem
solving skill and many such skills. The role of
operation manager is very challenging as the
manager required to deal with multiple
challenges associated with the operation
manager.
 remuneration, opportunities
for personal development and
benefits
Salary in the hospitality organisation over the
position role of the operation manager. There
are plenty of opportunities related to growth is
very massive in the sector. Personal
development opportunities like advancing skill,
personality development ans many such skills
and ability also contained (Shephard, 2017).
The major advantage is that individual get to

cover all aspects of personal and professional
development as an individual.
 geographical location Hilton Hotel is located in London under the
United Kingdom. The location is busy in nature
that allow the individual to achieve the best
level of hospitality experience as a professional.
The local is also very busy and engaged.
 an overview of the health of
industry (job opportunities in
the current market)
(SOURCE B)
The current situation is quite critical after the
incident of COVID as people and travellers are
not looking for any travel option. The current
situation becoming normal but it still will take a
lot of time to get the situation normal
(Ndletyana and Webb, 2017). Once the
situation get normal the sector will against
emerge in the respective market. Job
opportunity are plenty in the sector. Market in
UK of the hospitality is emerging t the rate of
5% annually.
Project
SECTION 2: CURRENT REALITY
SOURCE 1: ASK 5 PEOPLE SURVEYS - PERSONAL
The current reality of the sector is that it could suffer plenty of growth opportunities due to
the existing COVID 19 situation. The current situation in market is very challenging in
nature. Growth rate of the sector could minimise.
SUMMATION:

Personal Feedback Data:
Yes being a hospitality professional I feel that the situation get the worst due to the
COVID situation. I feel job also cut down by the organisation in such an environment of
the pandemic.
SOURCE 1: ASK 5 PEOPLE SURVEYS – PROFESSIONAL

SUMMATION OF NUMERICAL COLLATED DATA:

Self-management
Self management play a huge role in case of
hospitality sector. This is about to manage as
an individual level.
Team Working Team working is essential in case of
hospitality organisation. This become
necessary being a hospitality professional.
Business and Customer
Awareness
Business and customer awareness make the
professional ready to understand the need
and requirements of the market.
Communication and Literacy Communication and literacy is also a key
factor that entertain growth in the respective
sector (Makhubu and Ruiters, 2020). This
make services more customer friendly.
Application of Information
Technology
Information technology is among the key
aspect of hospitality sector. Today all
services are implementing with support of
information technology tool.
SUMMATION OF QUESTIONS 1-3:
SOURCE 2: SWOT ANALYSIS
Strengths Weaknesses