Importance of Professional Learning and Self Directed Learning

Unit 3 - Professional Identity
and Practice
Table of Contents

INTRODUCTION.................................................................................................................................3
LO1.......................................................................................................................................................3
Importance of professional learning and self directed learning..........................................................3
LO2.......................................................................................................................................................6
Assessment of own competences, skills and different learning and development approaches...........6
CONCLUSION.....................................................................................................................................9
REFERENCES....................................................................................................................................11

INTRODUCTION
Personal and professional development is all about enhancing the skills and
capabilities in such a way that best level of professional efficiency can be achieved. This
report is based on the case study of Hilton Hotel in respect to employee personal and
professional development activities. The organisation was founded in the year 1919 by the
founder Conrad Nicholson Hilton. Headquarter of the hotel is located in USA. In this report
different aspects related to employee personal and professional development will be
projected. Different benefits related to ongoing personal and professional development will
be projected. Expectation of employer in respect to skill and capabilities over a specific job
role will also demonstrate in this report. Assessment over a current ability will also be
demonstrated in this report. Different theories used in the organisation in respect to personal
and professional development will also analysis in this report. Furthermore report will project
the precise personal and professional development plan for enhancement of skills and
capabilities of employee’s part of the organisation. Different aspects related to job interview
will also precisely demonstrate in this report.
LO1
Importance of professional learning and self directed learning
Company overview
Hilton Hotel was established in the year 1919 by the founder Conrad Nicholson
Hilton. Company operate its hotels at approximately 586 locations all across the globe.
Headquartered of the company is located in McLean Virginia, United States of America.
Hilton Hotels and Resort is a flagship brand of the Hilton Group (Yoo, 2016). This is one of
the largest hospitality brand all across the globe. This brand targets to both business and also
to travellers for its hospitality services. The organisation initiated its journey in hospitality
sector by opening its first hotel in Cisco, Texas in the year 1919.
Importance of ongoing professional development
Ongoing professional development plans conducted at the Hilton Hotel will project
the following importance in favour of both employer and employee.
Employer benefits: Ongoing professional development has provided many benefits to the
Hilton Hotel. Due to the professional development hotel management could polish all

different skills and capabilities of its work force. This has involved improving different types
of skills like communication skill, presentation skill, listening skill, management skill and so
many other professional skills which supported the hotel management to serve the best level
of hospitality services to all its customers (Koh, Chai and Lim, 2017). Hilton Hotel is among
the top brand associated with hospitality sector and company’s best level of hospitality
services played immense role for the hotel in achieving such a success in market.
Professional development played crucial role in enhancing such work efficiencies of all its
employees.
Employee benefits: Employees part of the Hilton Hotel also get plenty of advantages due to
personal and professional development of the hotel. Employees of the hotel get different
benefits like they get to polish their skills and also they lead to learn new skills which has
improved the career objectives of all employees. In case of service sector level of efficiencies
played a crucial role for enhancement of the career objectives of employees. This
professional development has enhanced the complete personality of employees at the hotel
which have improved the growth perspectives of employees not just at internal level of
organisation but also at externally.
Professional standard and expectations
Ongoing professional development conducted at the Hilton Hotel involves many
learning outcomes which also involve professional standards associated with hospitality
sector. This also teaches how appropriately dress code at the hotel must be to create the best
impression on the customers in hospitality sector. The professional development has taught to
all employees of Hilton Hotel how the appearance of hospitality professional must be. In case
of hospitality sector presentation skills adopted by employees play a crucial role over the job
profile of employees. In case the employee possesses the best presentation skill it improves
the career growth of the employee. Professional development also teaches employees about
the event planning’s and management (Shernoff and et.al., 2017). Another specific session
also conducted at te professional development which is call as chef versus front office
receptionist. This sessions represent how differentiate these both roles are in hospitality
sector. Both positions serve different challenges and opportunities. One can be witnessed
from the eyes of the customers and the other one cannot be witnessed by customers. This
session teaches how in both the cases best level of professional efficiencies can be achieved.
Importance of projecting brand image