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Personal Skill Audit and Professional Development Plan : Thomas Cook

   

Added on  2021-02-20

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PERSONAL SKILLAUDIT ANDPROFESSIONALDEVELOPMENT PLAN

Table of ContentsINTRODUCTION...........................................................................................................................3LO 1.................................................................................................................................................3P1 Key benefits of ongoing professional development for different stakeholders.....................3P2 Expectations of skills and competencies by professional employer......................................4LO 2.................................................................................................................................................5P3 Assessment of own abilities, skills, and competencies for specific job role.........................5P4 Theories & approaches used in personal & professional development process....................7LO 3.................................................................................................................................................8P5 Construction of development plan to enhance chosen skills and competencies....................8LO 4...............................................................................................................................................10P6 Job interview for the role of HR Manager...........................................................................10P7 Key strengths and weaknesses of an interview process.......................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14

INTRODUCTIONDevelopment plan for professionals is used by companies to establish required skills, goals and competencies in the organisation. To understand the report better the company h will take Thomas Cook in consideration which deals in offering packages of tours and trips to its customers at various destinations. The report will include various skills that are needed in the company to achieve sustainability. Also, it will include benefits of professional development plan to employer as well as employees. It includes assessment of talent and abilities for a specificjob role. It depicts construction of development plan to enhance chosen skills and competencies and at last will show interview process weakness and strength for the role of manage in the company.LO 1P1 Key benefits of ongoing professional development for different stakeholdersEmployee's and higher authorities' development plan is adopted by Thomas cook toestablish their goals, skills required and development of competencies along with continuoussupport to the employees of the company for career development (Wilkinson, 2017). Theongoing plan is created by the manager of the company in order to find out the required skillsand resources to support the needs of staff and needs of the company. It begins for the employeesonce they join the company. It is reviewed on ongoing basis throughout the year with reviewdiscussion between staff members and supervisor. It provides benefit to both employers andemployees in the Thomas cook.Benefit to employersBenefit to employeesProfessional development of individuals lead to increase inbusiness reputation as it shows that employer cares about itsemployees which attracts talented employees towards thecompany.It increases productivity of Thomas cook as all the employeesget trained properly which increase their efficiency andultimately helps the company in increasing their productivityand help them in achieving economies of scale (Clayton,2015).It sharpens the knowledge ofthe employees and give thenopportunity to learn somethingnew. It helps the employee ingrowing and performing theirjobs effectively (Professionaldevelopment plan, 2018).It provides persona satisfaction

It helps the company in retaining new as well as existingcustomers as when the employees are professionallydeveloped, it leads to good communication and decisionmaking skills which leads to higher customer satisfaction asemployees handles the customer efficiently (Pint and et.al.,2015).It allows the company in expanding its netwrok. AlthoughThomas Cook is a tour and travels company and is alreadyexpanded but yet these workshops and professional events helpit in expanding globally.It helps the company in being competitive towards itscompetitors and lead to having competitive advantage othersdue to fully professionally developed employees.It increases efficient human relations in the organisation as theprofessional development plan focus on increasing diversity,harmony and communication among employees (Benefits ofprofessional development plan, 2019).It is also a great tool that can help Thomas Cook in makingsuccession planning and reduce the knowledge gap that isahead with outside hires. These helps the employees inmastering skills and shape the development of future leaders.to the employees which leadsto increase in effectiveness andefficiency.This professional developmentplan build confidence andcredibility as they continue togain new skills andcertificates.It helps in re energizing staff'screativity and give them clearperspectives about their work.It develops communication,decision making andleadership skills among theemployees which help them infuture job as well as currentjob (Brière and et.al., 2015).It helps in increasingknowledge and skills of theemployees which leads tooverall development of theemployees.P2 Expectations of traits and competencies by professional employerSkills and competencies required to be a manager in Thomas Cook are :Leadership skills – Every organisation require that its manger have leadership skills andThomas cook is no exception. The manager need to be a leader in order to guide its staff. Thereare number of traveller agents, scouts etc. who are working in the company and need to know

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