PPMP20011 Project claims and damages report

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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
PPMP20011 Project Claims and
Damages Report
1 PROGRAM INFORMATION
Program Name: Queensland Health Payroll Program
Date: Date of the current Projects Negotiation and Conflict Report
Project Ownership: Area responsible for the project
Prepared by: Name and project position
Distribution List: List of those receiving the report
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
2 PROJECT 1: FORWARD STRATEGY FOR PAYROLL SYSTEM
The preferred form of procurement as an outcome from the negotiation process for Project 1 proposed
in the PPMP20011 Projects Negotiation and Conflict Report was…
The subthemes and KSAE’s that will best mitigate and reduce project claims and damages are itemized
in the following tables.
2.1 Platform Foundation (p. 117-118)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
1. Motivation and
Context
Technical KSAE: Technical knwledge about software and IT issues are
highly essential in negotiating projects of this nature in order to
effectively manage risks. Project 1 needs high level and practical
technical skills in order to know what to ask during the negotiations
Project Management KSAE: One needs to have technical skills inn
project mangement in order to effectively plan, manage risks, make the
right decisions at te righ time, manage stakholders, budget effectively,
and control quality and scope in order to meet the software project
objectives and deliverables: further, one will be working with teas in
which technical as well as soft project management skills are essential
considering the nature of the project
Business Solution KSAE: Having medium to high KSAE in business
solutions are essential in dealing with this project to justify its benefits
and to help manage political concerns
Relational KSAE: Working wth teams is about relations; relational
KSAE’s are essential in handling the project because it will help with
deveoping interpersonal rlationships and deal with the politics inherent in
suc a project; relational KSAE’s are alo useful in enhancing effectiv
leadership, negotiation, conflict resolution, and reaching consensus on
issues
2. Joint Governance
structure
Technical KSAE: Medium to high level technical KSAE necessary in
order to understand the roles and responsibilities of each party in the
project; soft skills ar not very important in this aspect but knowledge of
how the governance structure works are essential
Project Management KSAE: High level Pm KSAE needed in order to
undrstand how to deal with stakeholders in terms of communication,
know the impact and influence of all stakeholders,: knowledge of
dependencies and tasks, the schedule, and project scope management are
essentila, as are skills needed to manage and deal with teams, manage
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PROJECT CLAIMS AND DAMAGES REPORT
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risks, and ensure full recovery of project plan whenver progress is anot
achieved according to project plan
Business Solution KSAE: High level business KSAE required in such a
project in ordert to better understand the needs of the user (business
needs) and for effective decision making and dfining the scope of the IT
project. Tacit knowledge of business apects is needed, along with explicit
political skills in the business perspectives of such a project
Relational KSAE: High relational KSAE needed in order to know how to
interact and build the necessary relationships that ensure the project is
undertaken on the basis of ethics, understanding of responsibilities and
roles, trust, leadership, and to fster innovation. Maintaining ggod
relations will ensure openness and commitment by stakeholders
3. Integrated Risk
Mitigation Strategy
Technical KSAE: High technial KSA necessary to know the entire risk
management process. Technical skills critical in knowing risks, their
impacts and probabailitis, as well as the effects of the risk should it occur;
with this knowedge, effective mitigation measures can be developed as
well as contingency measurs to reduce or effectively manag the risk
profile
Project Management KSAE: High PM KSAE essential in knowing how
risks impact project execution and the importance of effective risk
management strategies. The right PM skills will ensure high vision and
know how to work with teams in making the best decisions in lieu or
risks and risk management
Business Solution KSAE: High level KSAE needed to understand how
the mitgation strategies will help in achieving the businesss requirements
of the project in such a large scale ICT project; it will helpensure the
business requirements for the system are met
Relational KSAE: High level relational KSAE necessary to work
seamlessly and effectively with teams to ensure one is able to retain
stable emotional balance when daling with teams to develop and
implement mitigation strateges against risks
4. Joint
Communication
Strategy
Technical KSAE: Medium level technical KSAE needed to understand
the most effectve communicatio channels to use and how to formulate
communication for managing risks, communicating change, or state a
position
Project Management KSAE: High level Pm KSAE required in order to
understand the need for communication, how to communicate, and with
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NAME OF PROJECT
whom to communicate in such an ICT project and to define special
project management features gven the scale of the project. Skills needed
throughout the project life cycle
Business Solution KSAE: Medium to high level business solution KSAE
are adequate in dealing with the communication issues of the project in
relation to business solutions; skill needed to effectovely communicate
business needs of client
Relational KSAE: High level KSAE needed in ord to communicate
effectively; communcation must be effective to achiee the desired
outcome. Mainating cordial relations with all stakeholders based on trust,
unity of purpose, and leadership is essential in ensuring the project
objectives are communicated effectively
5. Co-location
Strategy
Technical KSAE: Mediu to high technical skills needed to know what
resources are necessary for the project and ensure issues can be quickly
discussed and acted upon; the skills are needed to enhance productivity
Project Management KSAE: High level PM KSAE essential to ensure
seamless cooperation and collaboration among team members and to
enhance team productivity and create a unity of purpose in delivering the
ICT project; it will nsure resources are efficiently managed and costs
reduced, while time is not wasted tryng to get teams together
Business Solution KSAE: Medium level required in terms of tacit
business skills, political skills, and how to manag rsource to enhance the
attainment of th business requirements of the project
Relational KSAE: High level relational KSAE necessary to manage
complexity and motivate and lad teams to ensure maximized use of
rsources, and reduced wastages. Getting people to rspond quickly to
issues, such as holding quik meetings requires effective interpersonal and
relational skills when trying to maxmize resourc use efficiency
2.2 Behavioural Factors (p. 119-120)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
6. Authentic
Leadership
Technical KSAE: Medium to high level KSAE needed in order to
understand th various typs of leadrship skills and styles and how to use
them in given situations
Project Management KSAE: High level PM KSAE needed to integrate
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technical skills and leadership skills; effective and authentic leadership
crucila for the success of projects, especially complex ones like the QLD
health payroll IT project
Business Solution KSAE: High KSAE necessary to ensure the business
requirements are given priority; leaders must make decisions that ensure
business perspectives remain the top priotity and must shou authentic
leadership KSAE to inspire people towards attaining the ICT project
business objectives
Relational KSAE: High KSAE required because leadership is about
building relationships and inspiring and motivating peope to act in a
certain way. High level KSAE will ensure the teams and people trust and
respect the leader, key attributes for leaders to be effective
7. Trust-Control
Balance
Technical KSAE: High level KSAE essential to know what constitutes
control and what constitutes balance and how much of each to use
depending on the situation at hand; these are essential in nsuring balance
is maintained and to know whn rebalancing is needed when one aspect
overrides the other in respect to the situation
Project Management KSAE: Very high level PM KSAE essential in
ensuring understanding of the process perspective in relation to effective
management of the project; project management requires retention of
control in certain aspects and earning trust in order to be an effective
leader and project advocate; balancing te two perspectives is crucial to
successful ICT projet planning and execution
Business Solution KSAE: Low to medum KSAE needed to ensure
stakeholders are able to meet business rquirements for the project
Relational KSAE: High level KSAE required in developing relations
especially to earn the trust of teams and creat openness and trust while
ensuring stakholders have trust when an entity exercises control over a
situation. The effectiveness of the two perspectives require high level
balancing
8. Commitment to be
Innovative
Technical KSAE: High level KSAE necessary to understand the problem
being solved and what kinds of innovative ideas will nsure the
objectivesa are met
Project Management KSAE: High level PM KSAE needed to understand
the dependencies of tasks in the project: effective project management is
about innovativness in dealing with inevitable issues while undertaking
projects, such as scope change, conflict, and meeting th ICT project
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objectives
Business Solution KSAE: High level KSAE needed to understand the
business requirements and to know the types of innovations are necessary
to tackle problems relatd to the business perspectives of the ICT project
from the client’s point of view are not being achieved
Relational KSAE: High level KSAE necessary to get tams to work
together and build trust and confidnce in resolving ICT project issues and
challenges
9. Common best-for-
project Mindset
and Culture
Technical KSAE: medium level KSAE are adequate; tacit technical skills
necessary because this aspect of a project is more about soft people skills
Project Management KSAE: Medum to high level PM KSAE ncessary to
get teams to adopt a project orinted mindset when dealing with the
cjallenges of undertaking such a large scale ICT project
Business Solution KSAE: High level KSAE needed, with the right tacit,
explicit, and political skills to create a mindset that will ensure the
business objectives of the project are met
Relational KSAE: High level KSAE essential in getting teams and
takeholders to have a common purpose in committing to achieving the
project objectives and take positions that are benefcial to achieving the
goals of the project.
10. No-blame Culture Technical KSAE: Low to medium KSAE required when it comes to
mitigate and manage risks
Project Management KSAE: High level KSAE required with regard to
project planning, especially for managing risks so that the project dos not
fail and all objectives are met within stated constraints
Business Solution KSAE: Low level KSAE required; although a working
knowedge necessary to ensure the attainment of the business
requirements of the project
Relational KSAE: High level KSAE needed to get teams to work
cohesively and ensure that rather than blame games, everybody seeks
solution to achieve common objectives. Leadership and communication
skills necessary
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2.3 Processes, routines, and means (p. 121-122)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
11. Consensus
Decisions
Technical KSAE: High level KSAE needed to understand the technical
aspects of the project and its deliverables in order to make informed
decisions
Project Management KSAE: High level KSAE required; this is because
one of the principles of effective project mangement is unity of purpose
and consensus among stakeholders in issues such as scope change and
management, risk management, and developing the project schedule and
work packages
Business Solution KSAE: High level KSAE needed because the business
requirements fulfillment requires consensus to be built among the key
stakeholders
Relational KSAE: High level KSAE necessary to get teams to agree, and
allow different points of view and evaluate all possible angles to issues so
as to reach a win-win situation; leadership and political skills needed in
this situation
12. Learning and
Continuous
Improvement
Technical KSAE: High level KSAE needed; this is because a good
technical understanding of the ICT system (the payroll system) will help
identify opportunities and determine areas where improvements are
needed
Project Management KSAE: High level KSAE needed especially in the
context of organizational project management in which efficiency and
continuous improvements are key pillars; the high level PM KSAE will
help inculcate the culture of continuous improvemnts and learning from
undertaking the project
Business Solution KSAE: High level KSAE needed to gauge whether the
desired business objectives are being met with the developed and
implement payroll system
Relational KSAE: High level KSAE required to get teams to adopt a
culture of learning from their mistakes and continuously make
improvements to systems and processes, as well as the functionality of
the end product: effective leadership and motivatonal skills needed
13. Incentive Technical KSAE: Low to medum KSAE needed to motivate teams and
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Arrangements people; low level tacit and explicit skills required
Project Management KSAE: High level KSAE needed; the tacit
knowledge on how to keep teams focused and motivated even when
things sem to be going wrong; soft leadership skills highly nevessary
Business Solution KSAE: Low to medium level KSAE required in this
aspect
Relational KSAE: High level KSAE necessary to keep teams and people
motivated; incentives do not have to be just financial; motivation can act
as an ncentive and this requres charismatic leadership skills
14. Pragmatic
Learning-in-Action
Technical KSAE: High level KSAE needed so as to enable team
members and users of th system larn from a practical perspective; tacit
and explicit skills needed
Project Management KSAE: High level KSAE needed to ensure the
project execution and delivered product can perform what is required in
real life and enhance continuous improvement in projects
Business Solution KSAE: High level KSAE skills needed to ensure users
and other stakeholders are able to relate between the theoretical aspects
of the ICT system and its practical use in the real world and establish
areas where improvements can be made
Relational KSAE: Low to medium level KSAE necessary because
learning form an experientail point of view dos not require emotional
input
15. Transparency Technical KSAE: Low to medium KSAE needed to ensure transparency
in the project, although working knowledge of transparency principles
and their importance is necessary
Project Management KSAE: High KSAE levels needed especially with
regard to accurate reporting so as to give the correct picture of progress
and achievements; this will enable the right and suitable decisions to be
made
Business Solution KSAE: Low to mdium level KSAE needed to maintain
progress and achievement of objectives
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Relational KSAE: High level KSAE required to show the necessary
leadership to ensure transaparency and ethics in all aspects related to the
project and ensure political aspects are handled appropriately
16. Mutual
Dependence and
Accountability
Technical KSAE: Low to medium level tacit skills and working
knowledge needed as this is more of an ethical issues
Project Management KSAE: High level KSAE necessary for ensuring
accountability in resource utilization while undertaking the project
Business Solution KSAE: High level KSAE necessary to understand the
business requirememnts and the interdependency of disparate teams and
systems in ensuring the business requirements are met
Relational KSAE: High level KSAE required so that accountability and
interdependence is inculacated into project execution and delivery
3 PROJECT 2: GOVERNANCE AND DECISION-MAKING
The preferred form of procurement as an outcome from the negotiation process for Project 2 proposed
in the PPMP20011 Projects Negotiation and Conflict Report was…
The subthemes and KSAE’s that will best mitigate and reduce project claims and damages are itemized
in the following tables.
3.1 Platform Foundation (p. 117-118)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
1. Motivation and
Context
Technical KSAE: Medium KSAE necessary, as well as working
knowledge of the relevant dynamics in helping understand the business
context for undertaking the project
Project Management KSAE: High level KSAE is required to motivate
teams and let them understand the project management dimension in the
ovrall success of the project
Business Solution KSAE: High level KSAE is necessary to ensure the
business requirements context is impressed upon the stakeholders
Relational KSAE: High level KSAE needed in the context of tacit and
implicit knowledge and skills in motivating people, handling political
concer, and effective and impactful leadership
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2. Joint Governance
structure
Technical KSAE: High level KSAE necessary so as to understand the
interrelationships between tams and and how to ensure roles and
responsibilities are well defined
Project Management KSAE: Highe level KSAE necessary to understand
the interrelatnships among teams and manage stakeholders effectively
Business Solution KSAE: Medium KSAE necessary; a working
knowledge is sufficient in ensuring the business requirments for the
project are properly catered to
Relational KSAE: Highe level KSAE needed to establish good working
relations with project stakeholders, as well as deal with political concerns
and ensure collaboration and unity of purpose
3. Integrated Risk
Mitigation Strategy
Technical KSAE: High level KSAE needed to understand the technical
aspects of the project and its deliverables in order to make informed
decisions
Project Management KSAE: High level KSAE required; this is because
one of the principles of effective project mangement is unity of purpose
and consensus among stakeholders in issues such as scope change and
management, risk management, and developing the project schedule and
work packages
Business Solution KSAE: High level KSAE needed because the business
requirements fulfillment requires consensus to be built among the key
stakeholders
Relational KSAE: High level KSAE necessary to get teams to agree, and
allow different points of view and evaluate all possible angles to issues so
as to reach a wn-win situation; leadership and political skills needed in
this situation
4. Joint
Communication
Strategy
Technical KSAE: High level KSAE expected to comprehend the
specialized parts of the undertaking and its expectations keeping in mind
the end goal to settle on educated choices
Project Management KSAE: High level KSAE required; this is on the
grounds that one of the standards of powerful undertaking mangement is
solidarity of reason and agreement among partners in issues, for example,
scope change and administration, hazard administration, and building up
the task timetable and work bundles
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Business Solution KSAE: High level KSAE required in light of the fact
that the business prerequisites satisfaction expects agreement to be
worked among the key partners
Relational KSAE: High level KSAE important to motivate groups to
concur, and permit diverse perspectives and assess every single
conceivable edge to issues in order to come to a wn-win circumstance;
administration and political aptitudes required in this circumstance
5. Co-location
Strategy
Technical KSAE:
Project Management KSAE:
Business Solution KSAE:
Relational KSAE:
3.2 Behavioural Factors (p. 119-120)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
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6. Authentic
Leadership
Technical KSAE: Medium level technical KSAE needed to understand
the most effectve communicatio channels to use and how to formulate
communication for managing risks, communicating change, or state a
position
Project Management KSAE: High level Pm KSAE required in order to
understand the need for communication, how to communicate, and with
whom to communicate in such an ICT project and to define special
project management features gven the scale of the project. Skills needed
throughout the project life cycle
Business Solution KSAE: Medium to high level business solution KSAE
are adequate in dealing with the communication issues of the project in
relation to business solutions; skill needed to effectovely communicate
business needs of client
Relational KSAE: High level KSAE needed in ord to communicate
effectively; communcation must be effective to achiee the desired
outcome. Mainating cordial relations with all stakeholders based on trust,
unity of purpose, and leadership is essential in ensuring the project
objectives are communicated effectively
7. Trust-Control
Balance
Technical KSAE: Medium level specialized KSAE expected to
comprehend the most effectve communicatio channels to utilize and how
to define correspondence for overseeing dangers, conveying change, or
express a position
Project Management KSAE: High level Pm KSAE required keeping in
mind the end goal to comprehend the requirement for correspondence,
how to convey, and with whom to impart in such an ICT venture and to
characterize unique undertaking administration highlights gven the size
of the task. Abilities required all through the undertaking life cycle
Business Solution KSAE: Medium to abnormal state business
arrangement KSAE are sufficient in managing the correspondence issues
of the venture in connection to business arrangements; ability expected to
effectovely convey business needs of customer
Relational KSAE: High level KSAE required in ord to convey
successfully; communcation must be viable to achiee the coveted result.
Mainating cheerful relations with all partners in view of put stock in,
solidarity of reason, and initiative is basic in guaranteeing the venture
goals are imparted adequately
8. Commitment to be
Innovative
Technical KSAE: High level KSAE important to comprehend the issue
being understood and what sorts of inventive thoughts will nsure the
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objectivesa are met
Project Management KSAE: High level PM KSAE expected to
comprehend the conditions of errands in the task: compelling undertaking
administration is about innovativness in managing inescapable issues
while undertaking ventures, for example, scope change, struggle, and
meeting th ICT venture destinations
Business Solution KSAE: High level KSAE expected to comprehend the
business prerequisites and to know the kinds of developments are
important to handle issues relatd to the business viewpoints of the ICT
venture from the customer's perspective are not being accomplished
Relational KSAE: High level KSAE important to motivate hat to
cooperate and fabricate trust and confidnce in settling ICT venture issues
and difficulties
9. Common best-for-
project Mindset
and Culture
Technical KSAE: High level KSAE expected to comprehend the
specialized parts of the undertaking and its expectations keeping in mind
the end goal to settle on educated choices
Project Management KSAE: High level KSAE required; this is on the
grounds that one of the standards of powerful undertaking mangement is
solidarity of reason and agreement among partners in issues, for example,
scope change and administration, hazard administration, and building up
the task timetable and work bundles
Business Solution KSAE: High level KSAE required in light of the fact
that the business prerequisites satisfaction expects agreement to be
worked among the key partners
Relational KSAE: High level KSAE important to motivate groups to
concur, and permit diverse perspectives and assess every single
conceivable edge to issues in order to come to a wn-win circumstance;
administration and political aptitudes required in this circumstance
10. No-blame Culture Technical KSAE: High level KSAE important to comprehend the issue
being understood and what sorts of inventive thoughts will nsure the
objectivesa are met
Project Management KSAE: High level PM KSAE expected to
comprehend the conditions of errands in the task: compelling undertaking
administration is about innovativness in managing inescapable issues
while undertaking ventures, for example, scope change, struggle, and
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meeting th ICT venture destinations
Business Solution KSAE: High level KSAE expected to comprehend the
business prerequisites and to know the kinds of developments are
important to handle issues relatd to the business viewpoints of the ICT
venture from the customer's perspective are not being accomplished
Relational KSAE: High level KSAE important to motivate hat to
cooperate and fabricate trust and confidnce in settling ICT venture issues
and difficulties
3.3 Processes, routines, and means (p. 121-122)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
11. Consensus
Decisions
Technical KSAE: Knowledge about known and forecast about obscure
dangers can be accomplished by specialized viewpoint at it's abnormal
state of Technical KSAE with the assistance of express and implicit
aptitudes for arrangement.
Project Management KSAE: Knowledge about undertakings and
conditions on one – another with errorless arranging and controlling
needs abnormal state of Project Management KSAE with the expansion
of aptitudes of Managing group and Marshal learning of sensible choice
and recouping capacity from sudden difficulties.
Business Solution KSAE: Business implied, political and unequivocal
abilities for running the venture and basic leadership on the advantage of
business point of view in either unpredictable or stable circumstances
requires High level of Business KSAE.
Relational KSAE: Relations with Emotions and great authority of task
can be accomplished by Medium Levelof Relational KSAE for ususal
circumstance with creative work.
12. Learning and
Continuous
Improvement
Technical KSAE: Knowledge of assignments on the specialized point of
view can be works with Medium level of Technical KSAE with less
express and inferred aptitudes however comprehension of the posterior
working of specialized undertakings and ready to manage it.
Project Management KSAE: Knowledge about errands and conditions on
one – another with errorless arranging and controlling needs abnormal
state of Project Management KSAE with the expansion of aptitudes of
Managing group and Marshal learning of sensible choice and recouping
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capacity from surprising difficulties.
Business Solution KSAE: Business unsaid, political and unequivocal
aptitudes for running the task and basic leadership on the advantage of
business point of view in either unpredictable or stable circumstances
requires High level of Business KSAE.
Relational KSAE: Relations with Emotions and great initiative of venture
can be accomplished by Medium Level of Relational KSAE for ususal
circumstance with creative work.
13. Incentive
Arrangements
Technical KSAE: Knowledge about known and forecast about obscure
dangers can be accomplished by specialized point of view at it's abnormal
state of Technical KSAE with the assistance of express and inferred
aptitudes for arrangement. Since
Project Management KSAE: Managing Team towards the point with
illuminating out by the best choices and high vision can be procured with
medium level of PM KSAE.
Business Solution KSAE: Business implicit, political and unequivocal
abilities for running the venture and basic leadership on the advantage of
business viewpoint in either unstable or stable circumstances requires
High level of Business KSAE.
Relational KSAE: If Maintaing People isn't need from an enthusiastic
side, than Low level of Relational KSAE can be works for the
undertaking.
14. Pragmatic
Learning-in-Action
Technical KSAE: Knowledge of errands on the specialized point of view
can be works with Medium level of Technical KSAE with less
unequivocal and implied aptitudes however comprehension of the rear
working of specialized undertakings and ready to manage it.
Project Management KSAE: Knowledge about undertakings and
conditions on one – another with errorless arranging and controlling
needs abnormal state of Project Management KSAE with the expansion
of aptitudes of Managing group and Marshal learning of sensible choice
and recouping capacity from sudden misfortunes.
Business Solution KSAE: Business inferred, political and express
aptitudes for running the task and basic leadership on the advantage of
business viewpoint in either unpredictable or stable circumstances
requires High level of Business KSAE.
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Relational KSAE: Maintaining relations with everybody identifies with
task can be advantageous for the development of undertaking which can
be pick up by High Relational KSAE on the establishments of Trust,
Innovations and Leadership.
15. Transparency Technical KSAE: Knowledge of errands on the specialized point of view
can be works with Medium level of Technical KSAE with less express
and implied aptitudes yet comprehension of the posterior working of
specialized assignments and ready to manage it.
Project Management KSAE: Managing Team towards the point with
understanding out by the best choices and high vision can be procured
with medium level of PM KSAE.
Business Solution KSAE: Good common basic leadership for maintaing
and development of task with political abilities can be accomplished by
Medium level of Business KSAE.
Relational KSAE: Maintaining relations with everybody identifies with
task can be advantageous for the development of undertaking which can
be pick up by High Relational KSAE on the establishments of Trust,
Innovations and Leadership.
16. Mutual
Dependence and
Accountability
Specialized KSAE: Knowledge about known and expectation about
obscure dangers can be accomplished by specialized point of view at it's
abnormal state of Technical KSAE with the assistance of express and
implied aptitudes for arrangement.
Task Management KSAE: Managing Team towards the point with
comprehending out by the best choices and high vision can be gained
with medium level of PM KSAE.
Business Solution KSAE: Business unsaid, political and unequivocal
abilities for running the task and basic leadership on the advantage of
business viewpoint in either unstable or stable circumstances requires
High level of Business KSAE.
Social KSAE: Relations with Emotions and great authority of task can be
accomplished by Medium Levelof Relational KSAE for ususal
circumstance with creative work.
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4 PROJECT 3: PEOPLE AND CHANGE
The preferred form of procurement as an outcome from the negotiation process for Project 2 proposed
in the PPMP20011 Projects Negotiation and Conflict Report was…
The subthemes and KSAE’s that will best mitigate and reduce project claims and damages are itemized
in the following tables.
4.1 Platform Foundation (p. 117-118)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
1. Motivation and
Context
Technical KSAE: Medium KSAE important, and also working
information of the significant flow in understanding the business setting
for undertaking the task
Project Management KSAE: High level KSAE is required to rouse
groups and let them comprehend the venture administration measurement
in the ovrall accomplishment of the task
Business Solution KSAE: High level KSAE is important to guarantee the
business prerequisites setting is urged the partners
Relational KSAE: High level KSAE required with regards to inferred and
certain information and abilities in propelling individuals, taking care of
political concer, and powerful and impactful authority
2. Joint Governance
structure
Technical KSAE: High level KSAE important in order to comprehend the
interrelationships amongst caps and how to guarantee parts and
obligations are all around characterized
Project Management KSAE: Highe level KSAE important to comprehend
the interrelatnships among groups and oversee partners successfully
Business Solution KSAE: Medium KSAE important; a working learning
is adequate in guaranteeing the business requirments for the task are
appropriately taken into account
Relational KSAE: Highe level KSAE expected to build up great working
relations with venture partners, and in addition manage political concerns
and guarantee joint effort and solidarity of reason
3. Integrated Risk Technical KSAE: High level KSAE expected to comprehend the
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Mitigation Strategy specialized parts of the undertaking and its expectations with a specific
end goal to settle on educated choices
Project Management KSAE: High level KSAE required; this is on the
grounds that one of the standards of successful undertaking mangement is
solidarity of reason and accord among partners in issues, for example,
scope change and administration, hazard administration, and building up
the venture calendar and work bundles
Business Solution KSAE: High level KSAE required on the grounds that
the business prerequisites satisfaction expects accord to be worked
among the key partners
Relational KSAE: High level KSAE important to motivate groups to
concur, and permit diverse perspectives and assess every single
conceivable edge to issues in order to come to a wn-win circumstance;
administration and political aptitudes required in this circumstance
4. Joint
Communication
Strategy
Technical KSAE: High level KSAE anticipated that would understand
the specific parts of the endeavor and its desires remembering the true
objective to settle on taught decisions
Project Management KSAE: High level KSAE required; this is in light of
the fact that one of the benchmarks of intense endeavor mangement is
solidarity of reason and assention among accomplices in issues, for
instance, scope change and organization, danger organization, and
working up the errand timetable and work groups
Business Solution KSAE: High level KSAE required in light of the way
that the business essentials fulfillment anticipates that assention will be
worked among the key accomplices
Relational KSAE: High level KSAE vital to inspire gatherings to agree,
and allow assorted points of view and survey each and every possible
edge to issues with a specific end goal to go to a wn-win situation;
organization and political aptitudes required in this condition
5. Co-location
Strategy
Technical KSAE: High level KSAE expected to comprehend the
specialized parts of the undertaking and its expectations with a specific
end goal to settle on educated choices
Project Management KSAE: High level KSAE required; this is on the
grounds that one of the standards of successful undertaking mangement is
solidarity of reason and accord among partners in issues, for example,
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scope change and administration, hazard administration, and building up
the venture calendar and work bundles
Business Solution KSAE: High level KSAE required on the grounds that
the business prerequisites satisfaction expects accord to be worked
among the key partners
Relational KSAE: High level KSAE important to motivate groups to
concur, and permit diverse perspectives and assess every single
conceivable edge to issues in order to come to a wn-win circumstance;
administration and political aptitudes required in this circumstance
4.2 Behavioural Factors (p. 119-120)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
6. Authentic
Leadership
Technical KSAE: Mediu to high specialized aptitudes had to recognize
what assets are important for the undertaking and guarantee issues can be
immediately talked about and followed up on; the abilities are expected
to upgrade profitability
Project Management KSAE: High level PM KSAE basic to guarantee
consistent participation and joint effort among colleagues and to upgrade
group profitability and make a solidarity of reason in conveying the ICT
venture; it will nsure assets are productively overseen and costs lessened,
while time isn't squandered tryng to get groups together
Business Solution KSAE: Medium level required as far as unsaid
business aptitudes, political abilities, and how to manag rsource to
upgrade the accomplishment of th business necessities of the task
Relational KSAE: High level social KSAE important to oversee intricacy
and persuade and fellow groups to guarantee amplified utilization of
rsources, and reduced wastages. Getting individuals to rspond rapidly to
issues, for example, holding quik gatherings requires viable relational and
social abilities when attempting to maxmize resourc utilize proficiency
7. Trust-Control
Balance
Technical KSAE: Medium to abnormal state KSAE required with a
specific end goal to comprehend th different typs of leadrship abilities
and styles and how to utilize them in given circumstances
Risk Management KSAE: High level PM KSAE expected to incorporate
specialized abilities and administration aptitudes; powerful and true
initiative crucila for the achievement of undertakings, particularly
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complex ones like the QLD wellbeing finance IT anticipate
Business Solution KSAE: High KSAE important to guarantee the
business prerequisites are given need; pioneers must settle on choices that
guarantee business points of view remain the best priotity and must shou
bona fide administration KSAE to motivate individuals towards
accomplishing the ICT venture business goals
Relational KSAE: High KSAE required on the grounds that authority is
tied in with building connections and rousing and inspiring peope to act
absolutely. Abnormal state KSAE will guarantee the groups and
individuals trust and regard the pioneer, key credits for pioneers to be
compelling
8. Commitment to be
Innovative
Technial KSAE: High level KSAE basic to comprehend what constitutes
control and what constitutes adjust and the amount of each to utilize
contingent upon the current circumstance; these are fundamental in
nsuring balance is kept up and to know whn rebalancing is required when
one angle abrogates the other in regard to the circumstance
Project Management KSAE: Very abnormal state PM KSAE basic in
guaranteeing comprehension of the procedure point of view in connection
to powerful administration of the undertaking; venture administration
requires maintenance of control in specific angles and acquiring trust to
be a compelling pioneer and task advocate; adjusting te two viewpoints is
vital to fruitful ICT projet arranging and execution
Business Solution KSAE: Low to medum KSAE expected to guarantee
partners can meet business rquirements for the venture
Relational KSAE: High level KSAE required in creating relations
particularly to gain the trust of groups and creat receptiveness and trust
while guaranteeing stakholders have trust when a substance practices
control over a circumstance. The viability of the two viewpoints require
abnormal state adjusting
9. Common best-for-
project Mindset
and Culture
Technical KSAE: High level KSAE important to comprehend the issue
being unraveled and what sorts of inventive thoughts will nsure the
objectivesa are met
Project Management KSAE: High level PM KSAE expected to
comprehend the conditions of assignments in the task: compelling task
administration is about innovativness in managing inescapable issues
while undertaking ventures, for example, scope change, strife, and
meeting th ICT venture destinations
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Business Solution KSAE: High level KSAE expected to comprehend the
business prerequisites and to know the kinds of developments are
important to handle issues relatd to the business viewpoints of the ICT
venture from the customer's perspective are not being accomplished
Relational KSAE: High level KSAE important to motivate hat to
cooperate and construct trust and confidnce in settling ICT venture issues
and difficulties
10. No-blame Culture Technical KSAE: medium level KSAE are sufficient; implicit specialized
aptitudes essential since this part of an undertaking is more about delicate
relationship building abilities
Project Management KSAE: Medum to abnormal state PM KSAE
necessary to motivate groups to embrace a venture oriented outlook when
managing the challenges of undertaking such a huge scale ICT venture
Business Solution KSAE: High level KSAE required, with the privilege
inferred, express, and political abilities to make an attitude that will
guarantee the business targets of the undertaking are met
Relational KSAE: High level KSAE fundamental in getting groups and
stakeholders to have a typical reason in focusing on accomplishing the
venture destinations and take positions that are beneficial to
accomplishing the objectives of the undertaking.
4.3 Processes, routines, and means (p. 121-122)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
11. Consensus
Decisions
Technical KSAE: High level KSAE expected to comprehend the
specialized parts of the task and its expectations with a specific end goal
to settle on educated choices
Project Management KSAE: High level KSAE required; this is on the
grounds that one of the standards of viable task mangement is solidarity
of reason and accord among partners in issues, for example, scope change
and administration, chance administration, and building up the
undertaking calendar and work bundles
Business Solution KSAE: High level KSAE required on the grounds that
the business necessities satisfaction expects agreement to be worked
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among the key partners
Relational KSAE: High level KSAE important to inspire groups to
concur, and permit diverse perspectives and assess every conceivable
edge to issues in order to come to a win-win circumstance; initiative and
political aptitudes required in this circumstance
12. Learning and
Continuous
Improvement
Technical KSAE: High level KSAE required; this is on the grounds that a
decent specialized comprehension of the ICT framework (the finance
framework) will help distinguish openings and decide regions where
enhancements are required
Project Management KSAE: High level KSAE required particularly with
regards to hierarchical task administration in which proficiency and
nonstop changes are key columns; the abnormal state PM KSAE will
help instill the way of life of persistent improvemnts and gaining from
undertaking the undertaking
Business Solution KSAE: High level KSAE expected to check whether
the coveted business destinations are being met with the created and
execute finance framework
Relational KSAE: High level KSAE required to inspire groups to receive
a culture of gaining from their errors and persistently make enhancements
to frameworks and procedures, and in addition the usefulness of the final
result
13. Incentive
Arrangements
Technical KSAE: Low to medum KSAE expected to persuade groups and
individuals; low level inferred and express abilities required
Project Management KSAE: High level KSAE required; the inferred
information on the best way to keep groups engaged and roused
notwithstanding when things sem to turn out badly; delicate authority
aptitudes very nevessary
Business Solution KSAE: Low to medium level KSAE required in this
perspective
Relational KSAE: High level KSAE important to keep groups and
individuals spurred; motivators don't need to be simply budgetary;
inspiration can go about as ncentive and this requires charming leadership
14. Pragmatic Technical KSAE: High level KSAE required in order to empower
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Learning-in-Action colleagues and clients of th framework larn from a down to earth point of
view; unsaid and unequivocal abilities required
Project Management KSAE: High level KSAE expected to guarantee the
venture execution and conveyed item can perform what is required, in
actuality, and upgrade constant change in ventures
Business Solution KSAE: High level KSAE abilities expected to
guarantee clients and different partners can relate between the
hypothetical parts of the ICT framework and its useful use in reality and
build up regions where changes can be made
Relational KSAE: Low to medium level KSAE essential since learning
structure an experientail perspective dos not require enthusiastic info
15. Transparency Technical KSAE: Low level KSAE required to fulfill this task
Project Management KSAE: Medium level KSAE expected to guarantee
the project execution is succesful
Business Solution KSAE: High level KSAE abilities expected to
guarantee clients and different partners can relate between the theoretical
parts of the ICT framework and its practical use
Relational KSAE: High level KSAE required
16. Mutual
Dependence and
Accountability
Technical KSAE: Low to medium level KSAE sufficint but tacit working
knowledge beneficial
Project Management KSAE: Medium to high level KSAE necessary to
understand dependability issues
Business Solution KSAE: Medium KSAE sufficient for this aspect
Relational KSAE: High level KSAE needed for effectve eadership and
tam work
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5 PROJECT 4: FUNDING
The preferred form of procurement as an outcome from the negotiation process for Project 2 proposed
in the PPMP20011 Projects Negotiation and Conflict Report was…
The subthemes and KSAE’s that will best mitigate and reduce project claims and damages are itemized
in the following tables.
5.1 Platform Foundation (p. 117-118)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
1. Motivation and
Context
Technical KSAE: Technical knowledge of software and IT issues highly
essential in projects of this nature in order to manage risks effectively.
The project needs high level and practical technical skills in order to
know what to ask during the negotiations
Project Management KSAE: Medium level KSAE needed with respect to
project planning for managing risks so that the project does not fail and
all objectives are met within stated constraints
Business Solution KSAE: Low to Medium level KSAE required to
understand business user requirements
Relational KSAE: High level KSAE needed to get teams working
cohesivley towardsa common goal
2. Joint Governance
structure
Technical KSAE: Low to medium KSAE required when it comes to
mitigate and manage risks
Project Management KSAE: High level KSAE required with regard to
project planning, especially for managing risks so that the project dos not
fail and all objectives are met within stated constraints
Business Solution KSAE: Low level KSAE needed; a working knowedge
necessary to make sure the attainment of the business requirements of the
project
Relational KSAE: High level KSAE needed to get people to work
cohesively and ensure that everybody seeks solution to achieve common
objectives. Leadership and communication skills necessary
3. Integrated Risk
Mitigation Strategy
Technical KSAE: High levelm KSAE rquired with the necessary tacit
skills in risk analysis
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Project Management KSAE: High level KSAE needed so as the
effectvely manage and mitigate risks from a PM point of view
Business Solution KSAE: Medium to high level KSAE needed in
understanding impact of risks to business requirements of the ICT system
Relational KSAE: Medium level KSAE necessary so as to get teams
practively managing risks and deal with political issues as well as get
teams working towards a common purpose
4. Join
Communication
Strategy
Technical KSAE: Medium KSAE necessary to present project funding
rquirements
Project Management KSAE: High level KSAE necessary for ensuring
budgeting is done accurately and ther is strict control and monitorng of
resource use
Business Solution KSAE: High level KSAE necessary to understand the
cost of ensuring all business requirements are met and to know the
business rquirements and the costs needed to attain them
Relational KSAE: High level KSA needed to obtain approvals form
stakeholders
5. Co-location
Strategy
Technical KSAE: Low to medium KSAE sufficient
Project Management KSAE: High level KSAE needed to ensure efficient
resurce use
Business Solution KSAE: Low to medium level KSAE sufficient for this
aspect
Relational KSAE: High level KSAE needed to get teams to respond
quickly to issues and ensure flexibility
5.2 Behavioural Factors (p. 119-120)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
6. Authentic
Leadership
Technical KSAE: Low KSAE needed, just working knowledge is
suficient to understand required leadrship styles
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Project Management KSAE: High level KSAE needed to handle
disagreements and keep focus on project deiverables
Business Solution KSAE: Medium KSAE needed for this aspect
Relational KSAE: High level KSAE necessary foe effectve leadership in
different situations
7. Trust-Control
Balance
Technical KSAE: Low level KAE needed, a working knowedge of the
concept is sufficient
Project Management KSAE: High level KSAE necessary to know how to
achieve balance
Business Solution KSAE: Low to medium KSAE sufficient
Relational KSAE: High level KSAE needed
8. Commitment to be
Innovative
Technical KSAE: Low to medum KSAE sufficient, working tacit
knowledge enough for the puposes of the project
Project Management KSAE: High level KSAE needed to ensure ther is
innovative solutions to issues
Business Solution KSAE: High level KSAE needed to undrstand ICT
project business requirements
Relational KSAE: High level KSAE needed for effective leadership to
spur innovation
9. Common best-for-
project Mindset
and Culture
Technical KSAE: Low level KSAE sufficient
Project Management KSAE: High level KSAE necessary for integrating
best practices in managing the ICT project
Business Solution KSAE: High kevel KSAE needed to understand and
verfy business requirement needs for the ICT system
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Relational KSAE: High level KSAE needed for effective leadership and
motivating teas to get to work cohesively
10. No-blame Culture Technical KSAE: Low level KSAE required to fulfill this task
Project Management KSAE: Medium level KSAE expected to guarantee
the project execution is succesful
Business Solution KSAE: High level KSAE abilities expected to
guarantee clients and different partners can relate between the theoretical
parts of the ICT framework and its practical use
Relational KSAE: High level KSAE required
5.3 Processes, routines, and means (p. 121-122)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
11. Consensus
Decisions
Technical KSAE: Low KSAE required, simply working information is
suficient to comprehend required leadrship styles
Project Management KSAE: High level KSAE expected to deal with
contradictions and maintain center around venture deiverables
Business Solution KSAE: Medium KSAE required for this angle
Relational KSAE: High level KSAE fundamental adversary effectve
initiative in various circumstances
12. Learning and
Continuous
Improvement
Technical KSAE: Low level KAE required, a working knowedge of the
idea is adequate
Project Management KSAE: High level KSAE important to know how to
accomplish adjust
Business Solution KSAE: Low to medium KSAE adequate
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Relational KSAE: High level KSAE required
13. Incentive
Arrangements
Technical KSAE: Low to medum KSAE adequate, working implicit
learning enough for the puposes of the venture
Project Management KSAE: High level KSAE expected to guarantee ther
is imaginative answers for issues
Business Solution KSAE: High level KSAE expected to undrstand ICT
venture business prerequisites
Relational KSAE: High level KSAE required for powerful initiative to
goad development
14. Pragmatic
Learning-in-Action
Technical KSAE: Low level KSAE adequate
Project Management KSAE: High level KSAE important for
incorporating best practices in dealing with the ICT venture
Business Solution KSAE: High kevel KSAE expected to comprehend and
verfy business necessity requirements for the ICT framework
Relational KSAE: High level KSAE required for successful
administration and persuading teas to get the chance to work solidly
15. Transparency Technical KSAE: Low level KSAE required to satisfy this errand
Project Management KSAE: Medium level KSAE anticipated that would
ensure the venture execution is succesful
Business Solution KSAE: High level KSAE capacities anticipated that
would ensure customers and diverse accomplices can relate between the
hypothetical parts of the ICT system and its reasonable utilize
Relational KSAE: High level KSAE required
16. Mutual
Dependence and
Accountability
Technical KSAE: Low level KSAE necessary, just working knowledge of
the concept
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Project Management KSAE: High level KSAE required to understand
dependencies
Business Solution KSAE: Medium level KSAE necessary
Relational KSAE: High level KSAE nedded to handle political aspects
and for effective leadership
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References Used
Association for Project Management. (2017). Negotiation | APM. Retrieved from
https://www.apm.org.uk/body-of-knowledge/people/interpersonal-
skills/negotiation/
Craddock, W. T. (2010, May 7). Five Things Every Project Manager Should Know about
Negotiation. Retrieved from https://www.pmi.org/learning/library/negotiate-
success-element-communication-managers-6504
Dell'Aquila, E. (2017). Educational games for soft-skills training in digital environments:
New perspectives.
Hudson, K. (2013). Effective Delegation. Essential Management Skills for Pharmacy and
Business Managers, 205-216. doi:10.1201/b14816-13
Leistner, F. (2012). Connecting organizational silos: Taking knowledge flow management
to the next level with social media. Hoboken, NJ: John Wiley & Sons.
Wins, M. (2018, March 15). 7 key competencies needed to be a successful Project
Manager - Procurement Academy. Retrieved from http://www.procurement-
academy.com/7-key-competencies-needed-to-be-a-successful-project-manager/
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