Project Charter for Turnover of Pizza Hut

P R O J E C T C H A R T E R
Project Name: Turnover of Pizza Hut Revision Date: March 13, 2019
Customer Project Sponsor: Project Manager:

Table of Contents:
PROJECT OBJECTIVES:.............................................................................................................................3
PURPOSE:...............................................................................................................................................3
SCOPE:...................................................................................................................................................3
DELIVERABLES:.......................................................................................................................................4
PRIORITY:...............................................................................................................................................4
KEY STAKEHOLDERS (INTERNAL AND EXTERNAL):..................................................................................4
CROSS-ORGANIZATIONAL TEAM MEMBERS:..........................................................................................5
SPECIAL RESOURCES:..............................................................................................................................6
PROJECT PLAN:.......................................................................................................................................7
POTENTIAL ISSUES OR CONSTRAINTS:....................................................................................................9
COMPLETION CRITERIA:.........................................................................................................................9
APPROVALS:...........................................................................................................................................9
BIBLIOGRAPHY.....................................................................................................................................11
APPENDIX 1: BUDGET RESOURCES:......................................................................................................12
APPENDIX 2: COMMUNICATION PLAN.................................................................................................13
APPENDIX 3: RISK MANAGEMENT PLAN...............................................................................................15

PROJECT OBJECTIVES:
 To decrease the turnover at the workplace
 To create an environment when there is implementation of learning and development
program for the employees
 To determine the factors of increase in turnover of the Pizza Hut
 To develop strategic plans for the employee retention and employee satisfaction
PURPOSE:
 Pizza Hut will identify the factors behind the staff turnover and decrease in
organizational profitability
 There is implementation of training program for remain highly competitive in the Pizza
market.
 The company identifies that training and development will help to decrease the turnover
rate by healthy work environment.
 The company develops policies for improving productivity plus enhancement of morale
and culture among the project employees.
SCOPE:
 The pizza hut is going to train their employees to improve skills and increase in
business productivity.
 Employees step all stages of the training processes.
 There are time and budget constraints in the project due to delay in the training
activities of employees in marketing and operation departments

 All the operation and marketing departments are out of the project scope.
DELIVERABLES:
 Well trained employees
 Improved in the skills of the employees
 Increased in performance
 Copies of the training manuals in the operation and marketing departments
PRIORITY:
* The priority of the project is to increase the turnover of Pizza Hut so that the company
can gain profitability as well as productivity in their operations.
* The project plan is taken into consideration for learning as well as development.
* The priority is to provide training as well as organizational learning culture.
* Pizza Hut develops policies as well as procedures for improving its productivity as
well as enhancing morale as well as culture among the employees.
* Similar Pizza delivering company can affect the project outcomes, project
deliverables and timetable.
KEY STAKEHOLDERS (INTERNAL AND EXTERNAL):
List of stakeholders Interest External/Internal
Project team High Internal
Project Manager High Internal
Project Sponsor Medium External