Recruitment & Selection in Morrison - Report
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Added on 2020-01-28
Recruitment & Selection in Morrison - Report
Added on 2020-01-28
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WORKING WITH AND LEADING PEOPLEStudent’s Name:Student’s ID:Professor’s Name:Table of Conten1
Introduction..................................................................................................................................3Task 1..........................................................................................................................................51.1 Preparing documentation that is required for recruiting and selecting new employees [P1.1]51.2 Assessing impact of regulatory, legal as well as ethical considerations in selection andrecruitment process as well as identifying areas for improvement [P1.2, M1]..............................51.3 Analysis on taking part in selection process and evaluation of the contribution in theselection process [P1.3, P1.4, D1]...............................................................................................6Task 2..........................................................................................................................................72.1 Explaining skills and attributes needed for being an effective manager as well as leader ofthe help of theories [P2.1]............................................................................................................72.2 Explanation of the differences between managerial and leadership skills [P2.2]....................72.3 Comparison between two different situations where two different leadership styles havebeen applied using leadership theories and explanation of two motivational theories forencouraging staff to achieve the organisational objectives [P2.3, P2.4, M2]................................8Task 3..........................................................................................................................................93.1 Assessing teamwork benefits within the organisation [P3.1, M3]...........................................93.2 Demonstration of the process of resolving conflicts within teamwork with the help of theorieson teamwork [P3.2]....................................................................................................................103.3 Reviewing possible strategies for improving effectiveness of team [P3.3, D2].....................10Task 4........................................................................................................................................114.1 Explanation of the factors that is included in planning monitoring as well as assessment ofemployee performance [P4.1]....................................................................................................114.2 Planning and delivering assessment of development requirements of employees [P4.2, D3]..................................................................................................................................................114.3 Evaluation of the success of assessment process that is used in the organisation forsupporting development requirements of employees [P4.3]......................................................12Conclusion.................................................................................................................................12Reference List...........................................................................................................................142
IntroductionWorking with the other employees in collaboration and leading people is a very important skillfor the effective running of an organisation. An effective leader is a person who is able toconvince others to perform certain that are desired by the leader. Leaders are individuals whodetermine their objectives and help others as well as themselves in fulfilling the task. They setan appropriate direction for performing the task, build inspiring visions as well as createssomething new. Effective leaders also use effective management skills for guiding the peopletowards the right direction in an efficient manner. In retail sectors, the general manager plays avital role by selecting, recruiting as well as training the existing as well as new employees. Everymanagers and leader are also made aware of the various legal issues related while selectionand recruitment process. The selection and recruitment process should be fair and everycandidate should get equal chance to be selected for the position.In this research, the researcher would discuss on working with and leading employees inperforming specified tasks for achieving organisational objectives. The leaders are required tohave special skills and should have the ability to motivate employees working under them.Teamwork is also very important for within an organisation for achieving the desired success.The HR department also helps to develop a process of performance appraisal, which has beenused for measuring the performance of employees periodically. Employees having betterperformance are offered with rewards and the employees with poor performance are givenappropriate training in the specific area of expertise for improving their skills.In this study, the researcher would prepare proper documentation on the requirements forrecruitment and selection process of new employees keeping in mind the regulatory, ethical andlegal considerations required in the process. This study has been conducted in the context ofthe retail sector and the researcher has chosen Morrison as a retail sector organisation forconducting the research. The contribution of the general manager of Morrison in the selectionand recruitment process would be discussed in brief. Various skills and attributes required forbeing an effective manager would be described in this study along with an explanation on thedifferences between leadership as well as managerial skills. A comparison would also beprovided by the researcher on two situations where different leadership styles have beenimplemented. An assessment of the teamwork benefits along with a demonstration of a processof resolving workplace conflicts within an organisation would be provided in this study. Possiblestrategies for improving team effectiveness would be reviewed. The researcher would alsoexplain factors that are involved in planning monitoring as well as an assessment of employeeperformance. The process of planning and delivering an assessment of developmental3
requirements of employees along with an evaluation of the success of assessment process thatis used by the organisation would be described in this study.Overview of MorrisonMorrison is said to be the fourth largest supermarket chain in the UK and headquartered inBradford, England. The organisation has been founded in 1899 and is a public limited retailorganisation. Morrison has its outlets in more than 569 locations worldwide and offers all typesof products available in supermarkets. The organisation has more than 125,000 employeesacross the world and earns a total revenue income of approximately £222 million(Groceries.morrisons.com. 2017). The market shares of Morrison are about 11% and have beenlisted on the London Stock Exchange. The organisation is listed in FTSE 100 Index of thecompanies and 10% of the organisation is owned by the Morrison family. Task 11.1 Preparing documentation that is required for recruiting and selecting new employees[P1.1]As stated by Kadushin and Harkness (2014, p.21), the sales manager is a person who providesa direction on the distribution of products and services through assigning territories of sales,setting goals of sales as well as organising training programs for the sales representatives ofthe organisation. The general manager of Morrison is responsible for recruiting several salesmanagers for the various outlets for effective reaching of the set goals.Job description for sales manager:●Achieve growth and hit the target by managing the sales team successfully●Design and implement strategic business plans that help in expanding customer base ofthe organisation and ensure that the strategy has been working properly●Own recruiting, set objectives, provide coaching and monitor the performance of thesales representatives within the organisation●Build as well as promote strong as well as long-lasting relationships with customersthrough partnering with the customers as well as understanding their requirements●Present revenue, expense and sales report along with realistic forecast to managementteam of the organisation●Identify the emerging markets as well as market shifts by being aware of various newproducts available in the market and the competition statusPerson specification for sales manager:●Degree of BS/MS in the business administration or equivalent field4
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