This assignment requires an in-depth analysis of Coca-Cola Amatil's organizational culture, performance evaluation, and strategic development. Key aspects include evaluating current culture, clarifying values and behaviors, prioritizing strategic goals, managing communication habits, and assessing market trends for innovation.
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INTRODUCTION TO MANAGEMENT
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EXECUTIVE SUMMARY In the present report it will be discussed about the company and its strategies to increase the growth, customer satisfaction, rtc.This plan also include particular portfolio of enterprise. This plan is adopted by coca cola Amatil in order to differentiate its products from the product of its competitors. This strategy emphasizes on increase in range of affordable packs in market and use of innovative marketing methods to attract more customers and retain existing customer.
Table of Contents INTRODUCTION..........................................................................................................................1 Task 1...............................................................................................................................................1 Task 2...............................................................................................................................................3 Criticism of the past strategies....................................................................................................3 task 3................................................................................................................................................4 Task 4...............................................................................................................................................6 Organisational culture within the organisation...........................................................................6 Conclusion......................................................................................................................................6
INTRODUCTION Strategic planning is an organisational process for making decisions on allocating its resources to pursue this strategy in the organisation. Here, the organisation'Coca Cola Amatil' is taken which the biggest bottler of non alcoholic ready to drink beverages. Its headquarter is in New south Wales, Australia. In this report mission, vision, competences, pestle and many more approaches will be applied (Anderson and et.al., 2015). The criticism of company with different analytical tools will be explained with different leadership styles and organisational culture will be discussed. Task 1 Mission :To refresh the world in mind, body and spirit. To inspire moments of optimism and happiness through the brands and the actions. Vision :Every day the company creates a million of moments of happiness and possibilities. Core competences : sources :Nekvapil and et. al., 2015 1 Illustration1: Core competences :
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Business skills :the company 'Coca Cola Amatil'has good power of arranging and managing funds for the safe future of the organisation. There is a huge demand of beverages in the country so, there is an increase in profitability of the firm. The organisation has made polices and rules and regulations which are to be followed by the employees as well as by the customers (health & safety policies). Interpersonal skills :the manager of the companyCoca Cola Amatil should have the power or be influenceive enough to motivate his employees for the further work or to make a successful strategic plan. He should be able to negotiable with the suppliers to get the raw material at a low cost. The main quality a leader should have is that he should very good in team building by listening to every employee's suggestion. Personal skills :the employee's should have the innovative thinking with the changing demands and trends to increase the profitability of the companyCoca Cola Amatil. There should be a better and clear communication among the employees and the lower level to make the work easier with the positive result (Combe, C., 2014.). Employees should be motivated enough to motivate others for the continuous improvement in the product. successful strategies deployed in the past : a) Contingency Approach :this is also known as the situational approach. This concept was followed by the company ' coca cola Amatil' in past which lead the company to gain a huge profit. This approach works according to the current situation in the company to fulfil demands and trends of the market. b) Growth Strategies (vertical / horizontal) :the acquisition of the business activities that are at the same level of the value chain in similar or different industries, this strategy was used by the company coca cola amatil to increase the value of chain and to improve the business activities. current strategies : a)Contingency Approach-the contingency approach of organisation includes using particular style of branding, marketing, packing methods etc. This plan also include particular portfolio of enterprise. This plan is adopted by coca cola Amatil in order to differentiate its products from the product of its competitors. This strategy emphasizes on increase in range of affordable packs in market and use of innovative marketing methods to attract more customers and retain existing customer. This strategy aims at changing the consumer preference and gaining their loyalty towards brand of business entity. 2
b)Growth Strategies(vertical / horizontal)- the main aim of coca cola Amatil is to increase its customer. The Coca cola Amatil firm is using vertical growth strategy to increase its sale. But it has analysed that vertical growth strategy has limited preview. So the coca cola Amatil organisationhasadoptedthestrategyofhorizontalgrowthasitassiststheindustryin maintaining its leadership position in soft drink industry. These strategies are being adopted by firm by considering its competitors plan. c)Emergent Strategies-refers to the realized strategy of Coca cola Amatilindustry. The emergent strategy of coca cola include enhancing customer serving capabilities, to serve in such market which provides opportunities for customer diversification and enables organisation to gain competitive advantage (Nekvapil and et. al., 2015). This plan of business unit also include taking advantage of large scale operation by reducing cost of manufacturing and increasing profit margin as well as enhancing distribution capabilities. d)Strategic Partners- This strategy of coca cola Amatil industry includes sharing vision of success and communicating objectives of organisation with all members in orders to achieve their contribution in fulfilling various goals for enterprise. It also includes joint planning by partners for enhancing profitability, sustainability and growth. The feature of this strategy is that it provides opportunities for sharing of risk and rewards among partners. Task 2 Criticism of the past strategies Coca cola is one of the leading company all around the globe and has attracted huge consumers by serving the best quality products under variety of designs and tastes. Company has adopted contingency and growth approach in achieving its expansion. However, cited firm has even faced many controversies under their formulated strategies. Some of these are :- ï‚·Product safety and environment :-water is the most effective factor which creates huge controversies under business environment and even raises questions under law. Dasani product which has been introduced under different segments have also faced numerous disputes regarding environmental factors (Combe, C., 2014.). Such issues enlightened that company is affecting natural resources with an aid to increase its growth or revenue. ï‚·Human rights :- legal actions are established among cited company with an obligation that it is reducing rights of human by establishing huge amount of work and pressure 3
among their labours. Further, they depict that firm does not provide effective safety and security among their workers. Additionally, it showcases that consumer's protection as well as competitive advantages are affected at huge extent. Such actions affect its productivity and image among target consumers (Anderson and et.al., 2015). Not only this, it even raises cited company's competition among its rivalries. task 3 Swot analysis of Coca Cola Amatil Strength: 1. Coca Cola amatil has high growth rate and high market share. 2. The brand image of organisation. 3. Its distribution and sales network. Weaknesses 1. Taxes liabilities on firm. 2. Inappropriate marketing strategy. 3. Heath issues. Opportunities 1. The company has opportunities to expand its core business. 2. The Coca Cola Amatil has the opportunities to serve global market (Berg and et.al., 2015). 3. Enterprise is having opportunity to introduce more flavours in drink. 4. Growing demand Threats 1. Bargaining power of consumer may have influence on the prices of company product. 2.Increasinghealthconsciousnessamong people. 3. Increase in cost of production. 4. Stiff competitors. The conclusion is that there are various threat that the Coca cola Amatil company has to face but appropriate strategies used by organisation can assist them in reducing various threats. ProperutilisationofitsstrengthcanhelpcocacolaAmatilindustryinovercomingits weaknesses. There is potential in organisation that it can enhance its strength. PESTLE Analysis Political factors-there are various political factors that may have direct influence on various activities of firm and these elements may have impact on firm growth and sustainability. Political factors include government rules and regulation, conduct of conduct, etc. The changes 4
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in law ,may restrict the distribution of drink by Coca Cola Amatil industry. Code of conduct by political parties may restrict enterprise for using particular method of advertisement.It is required by organisation to meet such regulations in order to avoid effect of these factors on its business operation. Economic factors-Coca Cola Amatil industry serve their drinks in different countries where people belongs to different level of income. It is essential for Coca cola Amatil firm to changes or update the way to handle its clients by developing innovative flavours, bottles to attract customer. The economic condition of the country may have influence on financial condition of coca cola Amatil firm. The Coca cola Amatil business unit can use dynamic pricing strategy in order to avoid effect of these elements on its business. Social factors- Various social factors such as health awareness, trends, needs of society, demand etc. have impact on the productivity as well as profitability if organisation. It is required by coca cola Amatilindustry to give proper response to these people of society. The coca cola Amatil business unit can develop corporate social responsibility strategy in order to fulfil its responsibilities towards society. Health awareness among people can effect the coca cola Amatil company performance in order to avoid this issue the organisation should develop healthy drinks. Technologicalfactor-Thetechnologyisonlytoolwhichassistsorganisationin differentiating its product from that of its competitors (Berg and et.al., 2015). Technology has also impacted on the production capacity of business. Coca Cola Amatilcan use advance technology for producing good quality and quantity of drinks. Legal Factors-Coca cola Amatil industry is retaining its all rights related to its business activities and product. The various legal factors include laws related to employment, consumer law, heath and safety law etc. may have impact on business activities. Addition to these laws it is required by coca cola Amatil company to meet the requirement of environmental law. To avoid bad consequences of this law's industry can use recycling technique to recycle waste produce by them. Its various material waste such as bottles and water can be easily recycled. EnvironmentalFactors-Environmentalfactorsincludeclimate,availabilityofvarious resources, environmental laws. The production in coca cola is affected by water accessibility. Water as a re source is very important for development of soft drinks. In order to eliminate such issue the company can carry its manufacturing process in other country. Coca cola Amatil organisation has to fulfil the requirement of environment law in order to reduce their impact on 5
business activities. Coca cola Amatil can expands its core business in developing countries as there coca cola Amatil would have to face less competition. Task 4 Organisational culture within the organisation Evaluation of the current culture and performance in the companycoca cola Amatil has resulted in increase in profitability, customer satisfaction and the growth of the organisation. Clarification of the internal vision of the organisation should be clear because it helps the employees the achieve the aims and the goals on time to avoid the customer loss ofcoca cola Amatil. The values and expected behaviours should be clarified, the behaviours of the customer should be noticed and worked upon to retain the customers for a longer time. The strategic priorities should be clarified timely, the strategies should be priorities to make the improvements as required to make the strategies stronger of the companycoca cola Amatil. Set a team to search the smart goals of an organisation Management of the goal and there priorities Building motivation. The clear communication among the employees helps to make the organisation better and easier. The two way communicationhelps to understand the organisational structure of the companycoca cola Amatil.Management of communication habits and routines there should be clear communication among the employees for the proper motivation, encouragement and the feedback should be taken by the customer to avoid and overcome the issues faced by the customers ofcoca cola Amatil.The proper evaluation the problem helps the company to improve the performance of the employee and it also makes sure to get the rapid growth of the company coca cola Amatil. The profitability, and the customer satisfaction is also evaluated by the performance of the comp[any in the market. The innovation and trend of the market plays an important role to increase the customers. Conclusion Fromthe above report it can be concluded that, the company coca cola Amatil has takenvariousStrategicDevelopmentwithintheorganisation.Themission,vision,core competences, successful strategies deployed in the past and the current strategies is been discussed. The past strategies and tactics were criticised and discussed in detail. The SWOT, PESTLE, Porter's five models are discussed above. The organisational culture, core values and the competence of the company according to the leadership style is discussed in detail. 6
References books and journals Anderson and et.al., 2015.An introduction to management science: quantitative approaches to decision making. Cengage learning. Combe, C., 2014.Introduction to management. Oxford University Press. Nekvapil and et. al., 2015. An introduction: Language management theory in language policy and planning.International Journal of the Sociology of Language,2015(232), pp.1-12. Berg and et.al., 2015. An introduction to Management of Technology pedagogy (andragogy). 7