Report on Organisational Behaviour of a Company

Added on -2020-02-14

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ORGANISATIONAL BEHAVIOURSTUDENT NAME:STUDENT ID:UNIVERSITY:1
Executive SummaryIn this report, the organisational behaviour of a company is explained in variousaspects. By taking Capco as an example, the organisational structure and culture wasanalysed in the first part. The analysis was based on the comparative evaluation ofCapco and Investtech Systems Consulting. In this comparison, it was found that whileInvesttech followed a hierarchical organisational structure, Capco followed a flatorganisational structure. It was also studied how the relationship between the structureand culture of the organisations can have an impact on the performance of theorganisations. Several factors were discussed that are effective in influencing individualbehaviour at work. The second part of the report studies the role of leadership styles in enhancing theperformance of the organisations. By comparing the two organisations, it was found thatwhile Capco follows the scientific management and human relation approach whereas,Investtech follows the bureaucratic and administrative approach of management. The third part of the report discusses the implication of leadership style in regards withthe appropriate theory of motivation. It explains that by incorporating the effectivemotivational tools, Caoco has been able to extract the best performance of theworkforce. Thus, it was found that the motivational theories can be effective in ensuringsteady growth of the organisation. The fourth part of the report discusses the different formal and informal groupsprevailing within the organisation. The importance of working in a group to derive thepositive result for the organisation has been explained in this part. It was found that inorder to make sure that the employees are able to coordinate with each other; themanagers are taking ample steps and measures. The implication of technology inmaking the teamwork more efficient is described in this part as well.2
Table of ContentsIntroduction:.......................................................................................................................4LO1: Relationship between Organizational Structure and Culture [M, M2, M3]...............4Task 1.1: Comparison of Organizational Structure and Culture.......................................4Task 1.2: Relationship between Organizational Structure and Culture and its Impact onBusiness Performance.......................................................................................................6LO2: Approaches to Management and Leadership [M, M2, M3]......................................8Task 2.1: Effectiveness of Leadership Styles on Organisations.......................................8Task 2.2: Organizational Theory and Practice of Management........................................9Task 2.3: Comparison between Management Approaches of Capco and InvesttechSystems Consulting [D3].................................................................................................10LO3: Process of implementing motivational theories in organisations [M]......................113.1 Effect of different leadership styles may have in periods of change in organisations.........................................................................................................................................113.2 Comparison of various motivational theories within workplace.................................123.3 Evaluation of usefulness of motivational theories for managers [D3].......................13LO4: Comprehending the process for developing effective teamwork withinorganisations [M, M2]......................................................................................................144.1 Explaining groups and group behaviour nature within organisations.......................144.2 Factors promoting or inhibiting development of productive teamwork inorganisations...................................................................................................................154.3 Evaluating the effect of technology on team functioning [D3]...................................16Conclusion.......................................................................................................................17Reference List:.................................................................................................................18Appendices......................................................................................................................21Appendix 1.......................................................................................................................21Appendix 2.......................................................................................................................223
Introduction: This report aims to understand the concept of individual and group behavior inorganisations, by the application of various theories and approaches. In this report, therelationship between organizational structure and culture has been understood, followedby an understanding of various theories, mechanisms and approaches in managingorganizational behavior.Capco was founded in 1998, by Rob Heyvaert and is based in Belgium. It appliesvarious strategies to make their organization work as a team. Teamwork in anyorganization is influenced by the behavior of its team members, along with structure,culture and management of the organization.LO1: Relationship between Organizational Structure and Culture [M, M2, M3] Task 1.1: Comparison of Organizational Structure and CultureIt has been found that as compared to other organisations such as Investtech SystemsConsulting, Capco has a flat structure. This has enabled the employees to have theadvantage of matrix groups to solve problems, as compared to other companies (Hatchand Cunliffe, 2013, p.1). Multinational companies like Capco, have thousands ofemployees, following hierarchical structure, prohibiting direct communication of problemwith the management (capco.com, 2016). CapcoInvesttech SystemsConsultingSimilaritiesMultidimensionalorganizationLowest Employee is thepractitionerWorkforce motivationInclusion of females inorganizational structureMultidimensionalorganizationLowest Employee ispractitionerWorkforce motivationInclusion of females inorganizational structure4
Has group matricesFollows norms and valuesHas group matricesFollows norms andvaluesDifferencesFlat structureNo problem incommunication of problemsCulture includes futureperceptionHierarchical structureProblem in communication of problemsDoes not include futureperceptionTable 1: Comparison of Organizational Structure and Culture at Capco andInvesttech Systems Consultancy(Source: Created by Author)The flat structure permits Capco’s employees to communicate easily with themanagement, solving problems promoting teamwork and positive organizationalbehavior. The organizational structure shows an arrangement from lower staff tomanagement, motivating the workforce, promoting the development of the team ineach department at Capco (Wilkinson et al. 2014, p.2). It is not only the structure but the also the culture at the organization that influencesthe behavior of its employees. Capco is a modern organization that employs masses ofpeople, especially the females, to work in the multi-dimensional services of financialand IT sectors (information and technology) industry (DuBrin, 2013, p.3). As comparedto other organisations, it has been found that Capco follows a natural modern strategyfor promoting their work culture, through four basic pillars - experience and learning,personal growth opportunities, performance and reward, and a challenging workportfolio. This is done by motivating the employees to perform well as a team, which inturn, helps to foster creativity, flexibility, long-term perception, risk taking andcompetency in their employees, leading to a positive behavior of the same at theworkplace (Schneider et al. 2013, p.361).5
Task 1.2: Relationship between Organizational Structure and Culture and itsImpact on Business Performance It is well known that the organizational structure and culture has an influence on thebehaviour of the employees. This, in turn, influences the business performance of theorganization. The flat organizational structure of Capco enables the employees todirectly communicate their problems to the management and other departments. This,in turn, leads to better efficiency and performance of the employee, boosting positiveorganisational behaviour of the individual. The reason behind this is the role culture ofCapco (capco.com, 2016). This enables the employees to enjoy the right to voice theiropinion with their innovative ideas and strategies, helping them to develop leadershipand competency skills to sustain in the company.The culture of performance and reward motivates the employee to work as a team, asthey take up challenging tasks to prove their skills and abilities regarding their workdomain, helping them to learn new skills (Bock et al. 2012, p.179). Further, core valuesof respect, integrity, knowledge, commitment and excellence help the employeesdevelop learning and technical skills, along with human and conceptual skills. Thisenables them to communicate and discuss problems, collaborating theirresources and working as a team. This teamwork boosts the business performance ofthe organization by collaborating their resources and working together as a team, so asto fulfil their allotted target within a stipulated period of time. This leads to a positivebusiness performance providing Capco with a competitive edge (Rothaermel, 2015,p.2).Task 1.3: Factors Influencing Individual Performance at Work It has been seen that the organizational behaviour of any individual is influenced by theperformance of the individual at the workplace. This depends on the personality of theindividual. It has been noted in a study that the individual’s decision to leave theworkplace, lead to self-employment is influenced by the personality of an individual(Caliendo et al. 2014, p.787). At Capco, people with different personality work togetheras a team to achieve the target. Any clash in personality can lead to conflict at theworkplace, leading to lowered work performance of the employee. It is often seen thatthe personality of the person influences their attitude towards the allotted work, which6

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