Report On Organisations and Behaviour | City College
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Added on 2020-01-16
Report On Organisations and Behaviour | City College
Added on 2020-01-16
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Organisations andBehaviour
Table of ContentsIntroduction-....................................................................................................................................1Task 1...............................................................................................................................................1Covered in PPT...........................................................................................................................1Task 2...............................................................................................................................................12.1 leadership and the styles of leadership-................................................................................12.2 link of Organisational theories with the style of management-............................................22.3 Different approaches to management and leadership-..........................................................3Task 3...............................................................................................................................................33.1 Impact of leadership styles in the behaviour of the organisation -.......................................33.2 The application of the different motivational theories-.........................................................43.1 Management helps in motivation theory-.............................................................................4TASK 4............................................................................................................................................54.1 The nature of groups and group behaviour-.........................................................................54.2 Factors that could make a team effective-.............................................................................64.3 The role of technology in the success of the business-.........................................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONOrganisation behaviour is the study of the way people interact within groups. The centralidea of the study of organizational behaviour is that a scientific approach can be applied to themanagement of workers. Organizational behaviour theories are used for human resourcepurposes to maximize the output from individual group members.The present report is about two companies that are City College and Enterprise Rent-A-Car, CityCollege is part of City group plc. And this is no longer a small unit and head to the bigorganisation with dedicated working departments. Enterprise Rent-A-Car provides high levels ofcustomer services with a belief " Take care of customers and employees first, and profits willfollow".TASK 1Covered in PPTTASK 22.1 leadership and the styles of leadership- A leader influences the employees and motivates them to achieve the objectives. Aleader must be able to encourage and motivate other employees and solve the managerialproblems. An Effective leader is those who influence people regarding their works. A leadermust be required to have a positive attitude towards the organisation. Leaders are the people whoare followed by number of other employee in an organisation. The work of the leader is to createfocus for the task. (O’Rawe, 2001).some of the leadership style which will create effectiveness in organisation, these are-Democratic leader style- the leader takes all decisions but they give opportunity to other to takepart in the decision making or appreciate the innovative ideas by the subordinates. Bureaucratic Leadership- in this type of leadership, leader works with the constitution of thecompany. Bureaucratic leaders mainly focus on the observation of work and how well theemployees executed with rules and regulation of the company make sure every employee followsthe rules (Drory, Zaidman, 2007).
Autocratic leadership- in this style of leadership, power become centralised. Subordinates do nothave any power or authority to oppose the decisions which are taken by the leader. Thisleadership allows the leader to take the decision without any interferences. In many cases, whenautocratic leadership is practised then the leader can impose their will on subordinates andpossess total authority. This can create insecurity in employees.Transformational leadership style-a leader establish high level of communication andconnectivity with otrhers This leadership involves management and leader can distribute the taskbetween the employees in achievements of the goals and profitability.In the present scenario the two organisations, City College and Enterprise Rent-A-Car posseesorganisational structure and culture along with the leaders(Parikh., 2010). The democratic styleis suitable for the educational institutions and it is more helpful delegation of task which helps inincreasing the efficiency in the organisation and saving time and resources. While the otherorganisational structure adopts the transformational leadership style tends to the coordinationbetween the employees, the Enterprise Rent-A-Car can opt this leadership style because theirservices are based on the client satisfaction, and direct interaction with the customers is neededin this company(Zhang, Zheng, Li, 2012).2.2 link of Organisational theories with the style of management-Organisational theories are the study of organisations to detect the faults and improveproductivity to attain the desired goals. As Jeffrey Pfeffer gives different direction forOrganization Theory, "Organizational theory studies provide "an interdisciplinary focus on a) theeffect of social organizations on the behaviour and attitudes of individuals within them, b) theeffects of individual characteristics and action on organization,'¦ c) the performance, success, andsurvival of organizations, d) the mutual effects of environments, including resource and task,political, and cultural environments on organizations and vice versa, and e) concerns with boththe epistemology and methodology that under gird research on each of these topics."There are different organisational theories are as follows-Contingency theory- this theory of organisation depends on the size and part of the company. Itevaluates environmental situations which minimise the opposite position of the workers. If theenvironmental situation in not in favour than it become for the employees to carry out the workin the particular procedure
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