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Report on Working With Leading People | UPS

Added on - 27 Jan 2020

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Working with andleading people
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 Selection and recruitment process.........................................................................................31.2 Impact of legal, regulatory and ethical considerations..........................................................41.3 Selection process....................................................................................................................41.4 Contribution to selection process...........................................................................................52.1 Skills and attributes for leadership.........................................................................................62.2 Leadership and management................................................................................................72.3 Different leadership styles.....................................................................................................72.4 Ways to motivate staff...........................................................................................................8TASK 2............................................................................................................................................93.1 Benefits of team working for UPS company.........................................................................93.2 Importance of working in a team as a leader and member....................................................93.3 Effectiveness of team in achieving goals.............................................................................104.1 Factors involved in planning the monitoring and assessment of work performance...........114.2 Assessment of the development needs.................................................................................114.3 Success of the assessment process.......................................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONAn organisation without a leader is just like a group of individuals who share their workspace to earn a living but without a directional path. Every business organisation has to have aleader who has a vision and skills to guide and lead this group or collection of people forachieving set goals and objectives. In this report, the basic situation of UPS Company has beenassessed and examined. The selection and recruitment procedure which must be adapted by thisorganisation has been evaluated in this report. Moreover, different leadership styles and skills arealso described ahead. The attributes which are responsible for effective functioning of acompany have also been depicted in this assessment that provides an understanding regardingefficient teamwork. UPS Company has to overcome its barriers in progress by realising andrecognising the need of training and development for employees. A development plan has beendepicted in this report for gaining knowledge regarding the same.TASK 11.1 Selection and recruitment processUPS Company is suffering from severe crisis in terms of profits and human resource. Theselection and recruitment of individuals in the company is the most important process because ithelps in estimating the future of organisation. Incorrect tactics used in recruitment lead toselection of incapable candidates which results in wastage of resources (Kundu, Rattan andGahlawat, 2015). UPS Company can use a recruitment and selection process which is very strictand monitored at each and every stage by the HR (Human Resource) Manager. It is the duty ofHuman resource management to conduct efficient recruitment and selection process so thatefficient and profitable employees are taken into consideration for investment.UPS Company has to revise its process of interviewing and selecting the candidates. Thenew process must include certain quality check points which are established for monitoringeligible candidates throughout the selection procedure. The interview rounds can be extended toup-to three in number which will include technical round, skills test and a personal interviewwhich will be conducted by the HR manager itself. Proper checking of documentations must beperformed with cross examination and background information check. The following lists ofdocuments are considered essential for UPS Company’s recruitment and selection process:3
1.Resume2.Certificate of graduation with mark sheets3.Validation certificates for training(if any)4.Documents of background information validated by respective government official5.Skills validation certificateRECRUITMENT PROCESSProfile positioning:Analysing the job requirement is priority of recruitment process. Inthis step UPS will analyse what all positions are vacant and need to be filled in order to increasethe efficient and effectiveness of business operations.Preparing job description and specification:In this step the enterprise will determinewhat all qualities, skills and qualification are required to fulfil the job requirement.Choosing the source of recruitment:In this step the company will analyse the ways tohunt for appropriate candidates like, whether to promote and demote already working employeeor to advertise the job requirement in new papers, magazines, schools, universities etc. (Noe andet.al., 2013).Reviewing the list of Applicants:The last function of process to review the applicationrequest and calling the best candidates to selection process.SELECTION PROCESS1.Screening of the candidate the first step in which the company analyse whether theindividual is appropriate for the job profile or not.2.The organisation conducts simple test to review over the knowledge of individualaccording to its qualifications (Dessler, 2014).3.Interview is conducted in which the HR manager communicates with the candidate ongeneral grounds in order to evaluate the skills and capability of individuals.4.After interact the company checks the history and back ground of the individual appearedfor the job profile.4
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