Working With And Leading People

Working With
And
Leading People

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Documents to be required during selection process..............................................................1
1.2 Legal and ethical considerations on recruitment and selection process of UPS Company...2
1.3 Roles and responsibilities of HR manager of UPS Company...............................................3
1.4 Contribution during selection process...................................................................................4
TASK 2 ...........................................................................................................................................5
2.1 Skills and attributes needed for leadership............................................................................5
2.2 Comparison between leadership and management...............................................................5
2.3 Leadership styles for different situations .............................................................................6
2.4 Ways through which employees can be motivated...............................................................7
TASK 3............................................................................................................................................8
3.1 Benefits of team-working......................................................................................................8
3.2 Importance of working in a team as a leader and manager...................................................8
3.3 Effectiveness of the team in achieving the goals..................................................................9
TASK 4..........................................................................................................................................10
4.1 Factors involved in planning the monitoring......................................................................10
4.2 Plan through which needs of individuals can be assessed..................................................11
4.3 Success through assessment process...................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13
.......................................................................................................................................................14

INTRODUCTION
Leadership and management both concepts are different from each other. Leader is a
person who guides, support, as well as provide clear vision about objectives and goals of firm. It
coordinate and balance the activities of group to reduce conflicts. A person stands with his
employees at time of crises and in difficult situation of company. United parcel company is
largest packing company of UK (Peterson, 2011). As this company is making looses for some
years so therefore, from this report reader can understand problem of looses and can cope up
from such situation. The study will include basic points such as recruitment and selection
process, leadership styles, skills , advantages of team work, documents to be needed during
selection as well as difference between manger of firm.
TASK 1
1.1 Documents to be required during selection process
This activity is very important for both well and new established firm. This process is
controlled as well as is monitored by HR member of particular institution. Such process should
be performed in a systematic way. At first HR source candidates from different websites. It is
essential for UPS to use a specific recruitment and selection process to recruit a better employee
in company. Then from such pool of applicants some are short listed according to needs of
organisation (Day, 2014). Then telephonic interview is held by individual of company to inform
them for same. Then they are called for face to face interview with HR authorities, Those who
are successfully selected are provided with offer letter. Then they join selected institution.
Job description for desired candidate in UPS:
Job title: Marketing manager.
Organisation: United Parcel Services
Job Responsibilities:
 Manage daily activities of marketing team.
 Find out new market where company can start their services.
 Increase market share in retaining market.
Skills:
 leadership skills.
1

 Decision making.
 Market analysis.
Education: MBA in Marketing with aggregate 80% marks.
Salary: £24,000 per year.
Person specification
Attributes Essential Desirable
Skills, knowledge and
competencies.
Sound communicational skills.
Knowledge of marketing
theories.
Market analysis techniques.
Leadership to command team
members.
Polite well behaved with team
members to communicate
marketing strategy.
MBA in marketing
Strong personality.
Personal qualities. Can work in any conditions.
Able to deal with employees.
Adjustable with company's
requirements.
Communicator.
Experience Experience of work in parcel
company.
Minimum three years
experience.
1.2 Legal and ethical considerations on recruitment and selection process of UPS Company
The judicial framework of recruitment and selection process includes:
Success of any organisation depends upon its recruitment and selection process. So,
enterprise must ensure that such process should be legal as well as well planned by every firm. In
this, potential applicants decide to apply according to information given by the organisation. So,
it is must that firm makes a good impression on individuals (Rees and French, 2016). A planned
selection process is important for the business to attract best suitable candidates. Interview held
by staff must be well organised by UPS company. Designing of such structure includes questions
to be asked, detailed information about position, etc. It is essential for the UPS to manage all
legal formalities in their workings and especially in their recruitment and selection process. They
have to provide equal opportunities for all candidates which are interested to work with them.
2