Recruitment and Selection Practices
Added on 2020-02-05
14 Pages4221 Words39 Views
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WORKING WITHLEADING PEOPLE
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Documentation to select and recruit new people..................................................................11.2 Impact of legal, ethical and regulatory considerations to the recruitment and selectionprocess.........................................................................................................................................21.3 Taking part in selection process............................................................................................21.4 Own contribution to the selection process............................................................................3TASK 2............................................................................................................................................32.1 Skills and attributes needed for leadership............................................................................32.2 Difference between leadership and management..................................................................42.3 leadership style for different situation...................................................................................52.4 Ways to motivate staffs in order to achieve objectives.........................................................5TASK 3............................................................................................................................................63.1 Benefits of team working for a company..............................................................................63.2 Working in a team as a member and leader towards specific goals dealing with conflicts..73.3 Effectiveness of team in achieving set goals.........................................................................7TASK 4............................................................................................................................................84.1 Factors involved in planning the monitoring and assessment of work performance............84.2 Assessment of development needs of individuals.................................................................84.3 Success of assessment process..............................................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................10
INTRODUCTIONHuman resource management is crucial for every firm. It involves process of selecting,recruiting and training people as per company demands. It teaches procedures and practices thatare used for choosing workers for company. It helps to understand legal issues that are associatedwith selection and recruitment procedures. These processes needs to be fair and everyone mustget equal opportunity to get selected for a particular post (Daley, 2012). Leaders needs to havecertain specified skills and must be able motivate. One of the largest parcel firm of UK is Unitedparcel Services. This report focuses on managing human resource in parcel industry. It alsohighlights the ways in which leaders can helps workers by making them work in team and assistsin performance appraisal process. Report showcases that proper training needs to be providedapart from reward so as to achieve maximum productivity of an employee. TASK 11.1 Documentation to select and recruit new peopleThere are various kinds of documentation that needs to be done in the process ofrecruiting and selecting new staffs. Two kinds of documentation includes:Job description: This post is for job of Customer service Assistant in the company. The dutiesfor person at this post includes helping customers with providing knowledge how there goodscan be parcelled. One of the prime responsibility of Customer service assistant is to be vigilanton the latest norms and rules of deliveries. They must try to provide best possible effort in orderto increase the customer base by convincing people to use company services more and more.Person specifications: Individuals that are applying for this job should be interactive and mustposes good inter personnel skills. Communication standards of applier must be highly good andmust have command in English language with politeness in tone. In order to maintain employeestandards the individuals must be looking smart. Selecting procedures includes testing theconvincing power of the applier (Albrech, 2011). They must have good idea of how to sellproducts in the supermarket. Educational qualifications is not very necessary but must havecompleted basic studies up to graduation successfully. Candidates having higher marks inEnglish language will be preferred over others. 1
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