Hotel Management & Performance Analysis
Added on 2020-06-06
9 Pages1807 Words154 Views
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Room division operationmanagementTable of Contents
INTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1: Concept of accommodation and front office services.....................................................11.2: Role and responsibilities various persons:......................................................................11.3 Critical legal and statutory needs....................................................................................21.4 Services that are being delivery room division:...............................................................2TASK 2............................................................................................................................................3Covered in PPT.......................................................................................................................3TASK 3............................................................................................................................................33.1 Importance of property interior and design:.....................................................................33.2 Critical evaluation of planning and management of hotel:..............................................43.3: Issues those are associated with management operations...............................................4TASK 4............................................................................................................................................44.1 Income and yield management event...............................................................................44.2 Sales techniques which helps to promote and enhance revenue......................................54.3 Purpose of forecasting and information which helps to forecast about rooms.................54.4 Performance measure indicators.......................................................................................5CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7
INTRODUCTIONNowadays, there is a strong need s to assess all the aspects which are connected to theroom division. There are various things which are required to be considered so that the guestcould enjoy there journey in a most effective manner (Baily, 2013). This is the mainaccountability of hotel staff and management to render entire needs which is desired by thecustomers during investigating. In this report, a manager is required to be considered for formingan adequate assessment of various problems which is being faced by “ Clintele Hotel”. Inaddition to this, receptionist and other staff roles and responsibilities are described under this file.Assessing of entire projects is assessed by checking legal and statutory laws which totally basedon the room division (Occupancy rate, 2018).TASK 11.1: Concept of accommodation and front office servicesThis can be rightly stated that for handling their reputation, various hotels forms diversemodifications in order to render optimum advantages over the other. For this aim, they arerequired to be consider:Accommodation : This is required to be known as those room or places which is servedby the hotel departments to diverse of their guest henceforth, stay for longer duration along withthe hotel. Solving diverse issues via concerns of diverse rooms, staff services and other one.Front office: Cited hotel is located in the city of London. This is accountable forrendering wide range of services to the travellers those are travelled to this specific hotel. Thiscovers:Housekeeping services: This is totally related to efficient work and company which isconcerned with operating a room and cleaning services or diverse respective region (Mayand et. al., 2011). This is guaranteed that they will render high efficient facilities andcomfort to their guests.1.2: Role and responsibilities various persons:This can be assessed that each employee those are working in the hotel requirement torender effective service as per their roles and responsibilities. Hereunder, some of them arementioned:1
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