Skills and Attributes Needed for Leadership

Table of Contents
INTRODUCTION........................................................................................................... 2
TASK 1........................................................................................................................ 2
1.1 Prepare documentation to select and recruit a new staff for UPS.....................2
( 1.1 must include a given process as follows: need of recruitment, job
specification, job advertising, collection of applicants, selection of cv’s of the
applicants, conduct interview, short listing, check qualifications & experience&
knowledge, assessment/testing, reference collection, job offer, complete
employment documents, offer letter. Please follow every step of this process and
explain a paragraph for each of it relating everything to UPS.Please change 1.1.
Thank you................................................................................................................ 2
1.2 The impact of legal, regulatory and ethical considerations to the recruitment
and selection process for UPS Company.................................................................3
1.3 Taking part in the process of selection..............................................................4
1.4 Own contribution to the selection process in the UPS Company.......................4
TASK 2........................................................................................................................ 5
2.1 Explain the skills and attributes needed for leadership.....................................5
2.2 Difference between leadership and management and how does this help
towards better understanding with special reference to UPS..................................6
2.3 Different leadership styles for different situations with special reference to
UPS.......................................................................................................................... 6
2.4 Ways to motivate staff to achieve objectives for the chosen scenario..............7
TASK 3........................................................................................................................ 8
3.1 Benefits of team-working for UPS Company......................................................8
3.2 Working in a team and dealing with conflict as a leader or member.................8
3.3 Review the effectiveness of the team in achieving the goals............................9
TASK 4...................................................................................................................... 10
4.1 Factors involved in planning the monitoring and assessment of work
performance at UPS Company...............................................................................10
4.2 Plan and deliver the assessment of the development needs of individuals at
UPS Company........................................................................................................ 10
4.3 Success of the assessment process................................................................11
CONCLUSION ........................................................................................................... 11
REFERENCES............................................................................................................. 13

INTRODUCTION
Working with and leading concept in the present business environment provides useful and
effective methods to seniors for leaning subordinates and employees at the workplace. With an
aim to comprehend this concept in the practical context, the paper here is discussing the
approach and process to the fair recruitment and selection of new members and how to achieve
corporate objectives with their effective management and support.
TASK 1
1.1 Prepare documentation to select and recruit a new staff for UPS
As given in the case, 50 members plus some senior managers left the UPS courier firm
and in order to fill these vacant posts of the HR department will prepare the following document
to select and recruit new members:
Approval of recruitment
The process of recruitment is started with the approval of recruitment from organizational
authority. The particular department of the company who needs new personnel must send a draft
with description and a document of position which describe the needed education and skill for
the post. After approving the draft, the UPS’s authority transfers it to human resources
department for the further process (Adair, 2009).
Position description
Before giving the advertisement in the market, it is essential for the UPS to describe the
position for which it is going to recruit new member. Moreover, the organizational authority
approves the position description of the post. The description of position contains the
responsibility and duty of the position. The human resource managers of UPS’s describe the
position as administrator and driver (Bisk, 2017).
Advertising
For the recruitment process advertising is very important process, which is done by human
resource department of the organization. For required position, the organization gather potential
candidate from the advertisement. There are different media by which company can post their
job advertisement, and it is depends on the human resource department to use any suitable media
for their job posting (Friedman, 2017).
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Need of recruitment: This is the firs step that create the need of the recruitment. This is
very important process to develop the organization growth and objectives. This is very
important to develop the company performances.
Job specification: The second process of the new staff entry that determine the employees
tanning and development. The united parcel company provide the tanning and
development process of the new staff.
Job advertising: This process create the many techniques and method to attracting the new
customer in the business. The company provide the sales promotion, advertisement and
personal selling.
Collection of applicants: The next step collecting the number of the applicants and select the
best applicants in this organization.
Selection of cv’s of the applicants: This step collecting the employees cv's this is including
the person objectives their qualification, past experience and strength and weakness.
Conduct interview: The next process contacting the human interview related to the
company job profile. This step including the hiring and firing process of the employees.
Short listing: The nest step short list the many employees in the tanning and development
process. The UPS shorting the best qualification and experience person.
Check qualifications & experience& knowledge:This process checkout the human
qualification and experience related to the job profile.
Assessment/testing: This is the best stage that testing the new employees health and their
experience related to the job. This is the best documentation to select and recruit the new
staff.
Reference collection: The selection and recruitment process also collecting the many
references related to the people. This is quickly hire the new staff in this company.
Job offer: This stage provide the job offer and position of the new staff in this company and
organization.
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Complete employment documents: This process create the complete document related to the
human sectional and recruitment.
Offer letter: The last one is define the offer latter for the job. This is including the salary
and many inquires.
1.2 The impact of legal, regulatory and ethical considerations to the recruitment and
selection process for UPS Company
Before starting the recruitment process, the HR manager of UPS has to be aware about
some rules and regulation. Awareness of rules and regulation aid the firm in risk minimization,
interview question, job posting, checking job offers, etc. There are many types of law which
have linked with recruitment process and their impacts are described below:
Impact of sex discriminatory act – United Parcel Service is bound to continue the sex
discriminatory act. If any person is qualified for their job whether it is male or female, the firm is
bound to recruit them without any discrimination based on gender (Germano, 2010).
Impact of race relation act – The individual who has legal work permission in UK is capable for
the job of UPS without any concern of their nationality or race.
Impact of equality (age) regulation – The HR manager of UPS has to provide equal benefits to
the young and old citizens in recruitment process, if it offer special rights to any of two group, it
will be illegal and break the equality (age) regulation act.
Impact of law in Advertising stage – In order to give advertisement of job the HR department of
company makes sure that the particular target to all without discriminating any group of people
against their sex, age, race, ethnicity etc. and should ensure that advertisement does not break the
law (Greenwich, 2000).
Impact of law in Interview stage – Interview process of UPS must obey the law and the
interview board has no right to ask any question that affect their religious, treat every candidate
equally.
Impact of right to employment – The interview board should check that the individual has legal
right to work in UK and verify their criminal record.
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