Consumer Behavior for FSCs & LCCs
VerifiedAdded on  2020/05/28
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AI Summary
This assignment is a survey questionnaire designed to evaluate consumer behavior and satisfaction regarding Full Service Carriers (FSCs) and Low Cost Carriers (LCCs). It aims to understand the factors influencing customer choices and satisfaction levels when using airline services. The survey asks questions about demographics, travel frequency, preferred airlines, service expectations, loyalty programs, and willingness to pay more for better service. It also explores the impact of alliances on customer perceptions and seeks feedback on other relevant factors affecting airline selection.
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