Swinburne Guru Consulting System Analysis

1Swinburne Guru Consulting System Analysis
SWINBURNE GURU CONSULTING SYSTEM ANALYSIS
By (student names)
[Course Name]
[Lecture Name]
[University Name]
[City where the university is located]
[Date]

2Swinburne Guru Consulting System Analysis
Table of Contents
1 Executive Summary.............................................................................................................................3
2 Introduction.........................................................................................................................................3
3 Company/Organization Background....................................................................................................5
3.1 Company business.......................................................................................................................5
3.2 Challenges of the business...........................................................................................................5
3.3 10 problems faced by the business agree or disagree.................................................................5
3.4 Three major problems which are important................................................................................6
3.5 Opportunities after solving problems...........................................................................................6
3.6 How company will be better off by solving problems.................................................................7
3.7 Current system objectives and constraints..................................................................................7
4 Scope (Current system)........................................................................................................................7
4.1 Functional requirements..............................................................................................................7
4.2 Non functional requirements........................................................................................................8
4.3 Techniques of identifying the use cases.......................................................................................8
5 Documentation....................................................................................................................................9
5.1 Data dictionary............................................................................................................................9
5.1.1 Logical data dictionaries......................................................................................................9
5.1.2 Physical data dictionaries...................................................................................................10
5.2 Process Descriptions..................................................................................................................10
5.2.1 Key processes (top level processes in level 0 DFD) description..........................................10
5.2.2 Lower level process description.........................................................................................10
6 REFERENCES......................................................................................................................................12
7 Appendices........................................................................................................................................13
7.1 Appendix E: Events table...........................................................................................................13
7.2 Appendix F: DFD fragments.......................................................................................................14
7.3 Appendix A: Level 0 DFD diagram..............................................................................................15
7.4 Appendix B: Level 1 DFD diagram..............................................................................................16
7.5 Appendix C: Context diagram....................................................................................................17
7.6 Appendix D: entity relationship diagram...................................................................................18

3Swinburne Guru Consulting System Analysis
1 Executive Summary
This is a report about the analysis of the coaching company called Swinburne Guru Consulting
that is located in the town called and it was started by a the manager called Emily back in 2012
and now she has a vision to expand it to the entire Australia country starting with entire
Melbourne area , this is due to increased customer and clients demand for coaching services by
the company staffs and therefore she wants to ensure that all the company processes are well
streamlined through the use of information technology and also ensuring the employed staffs are
not too busy as she will be able to recruit more staffs as the demand increase.
There are various things that are going to be achieved in this report which includes the system
functionality analysis, data collecting , identifying the proposed system functional requirements,
identifying the proposed system non-functional requirement, identifying the challenges faced by
the company, justifying the problems faced by the company, to identify the system constraints, to
identify the system objectives to analyze and identify the system use cases, describing the
system’s data dictionary and giving better description of the system processes.
2 Introduction
In order to make the positive changes in the current system and to accommodate the proposed
expansion areas the business analysis will be carried and this will enable the implementation of
the information system in order to use the information technology according to the manager of
the company, the business analysis will enable the streamlining process to be efficient and this
will be positive to the company where it will enable the business operations to be cost effective,
have flexibility, have good events management, effective business controlling, low information
and finance loss risks, and delivery of quality services to the coaching clients.
Through the system analysis the managers will be to know the exact amount of the required labor
forces and facility resources required in order to avoid losses and wastage and also it will reduce
the operations costs.
The business analysis will on the other hand will also enable the identification of the new system
functions, developments of new business application system to manage the various operations in
the system, assessment of possible business risks, management of the clients records, easy coach
assignments, effective recruitment process and analyzing the financial gains in the company.

4Swinburne Guru Consulting System Analysis
2.1.1.1 The purpose of reports
The main purpose of documenting this report is to do the coaching company business analysis to
identify the various operations, the associated problems, and the possible arising security issues
related to information and processes of the business in the Swinburne Guru Consulting business
company and the possible effects to the company operations and the possible solution to handle
the various business problems.
2.1.1.2 The structure of this report
The Swinburne Guru Consulting business company report will have various arts that will be
forming its structure and these will include the background information, identifying business
problems, analyzing the system functional requirements, analyzing the system non-functional
requirements, finding the various business constrains, finding the various business objectives,
identifying the business system dictionaries, identifying the business system process
descriptions, to draw the system entity relation diagram(ERD), to draw the system context
diagram, to draw the system level 0 flow diagram, and to draw the system level-1 flow diagram.
2.1.1.3 Collection of data and information for the report
The data collection will involve the obtaining of the business stake holders view on the specific
requirements and functions they would like to be implemented into the proposed information
technology system solution , however the collection will be carried out using the various
techniques which includes the observing the processes , interviewing the stake holders , and
administering the structured questionnaires to the target users, the obtained results will then be
analyzed in order to come up with the system requirements.
3 Company/Organization Background
3.1 Company business
The Swinburne Guru Consulting business organization was started by Emily in year 2012 where
she was operating it as home based business in place called Hawthorm, later she employed other
four employees to run the business together due increased number of clients. This business was
started in order to coach the client in the various fields which includes the team working,
leadership skills and personal performance skills, the company since it was targeting various