Assignment submission 2 FRONT SHEET Qualification BTEC Level 5 HND Diploma in Business Unit number and title Unit 12: Organizational Behavior

ASSIGNMENT 2 FRONT SHEET
Qualification BTEC Level 5 HND Diploma in Business
Unit number and title Unit 12: Organizational Behavior
Submission date Date Received 1st submission
Re-submission Date Date Received 2nd submission
Student Name PHAM KHOA VIEN Student ID GBS190915
Class GBS0903 Assessor name NGUYEN THAI NGUYET THANH
Student declaration
I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand
that making a false declaration is a form of malpractice.
Student’s signature
Grading grid
P3 P4 M3 M4 D2

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ASSIGNMENT BRIEF 2
Qualification BTEC Level 5 HND Diploma in Business
Unit number Unit 12: Organizational Behavior
Assignment title Team dynamics and Organizational Behaviors
Academic Year 2020 - 2021
Unit Tutor HOANG Thi Lan Anh
Issue date Part 2, Spring 2021 Submission date 29/01/2021
IV name and date Nguyen Minh Hai
Submission Format:
Format: A simulated in-class activity, in groups of 3 – 5 students that demonstrates effective
teamwork and coordination, followed by an individual self-reflection of the various skills
and theories applied. You must use font Calibri size 12, set number of the pages and use
multiple line spacing at 1.3. Margins must be: left: 1.25 cm; right: 1 cm; top: 1 cm and
bottom: 1 cm. The reference follows the Harvard referencing system. The recommended
word limit is 2.000-2.500 words. You will not be penalized for exceeding the total word
limit. The cover page of the report has to be the Assignment front sheet 2.
Submission Students are compulsory to submit the assignment in due date and in a way requested by
the Tutors. The form of submission will be a soft copy posted on
http://cms.greenwich.edu.vn/
Note: The Assignment must be your own work, and not copied by or from another student or from
books etc. If you use ideas, quotes or data (such as diagrams) from books, journals or other
sources, you must reference your sources, using the Harvard style. Make sure that you know
how to reference properly, and that understand the guidelines on plagiarism. If you do not,

you definitely get fail
Unit Learning Outcomes:
LO3 Demonstrate an understanding of how to cooperate effectively with others
LO4 Apply concepts and philosophies of organizational behavior to a given business situation
Assignment Brief and Guidance:
In the second assignment, you will have the opportunity to demonstrate your ability to work with others,
based upon the understanding of group and group dynamics.
In small groups (3 – 5 members per group) you are required to participate in an in-class or out-door
activity to test group and teamwork theories (for example, Belbin, Tuckman and hard or soft skills) and
their effectiveness. The reflective report identifies the challenges and obstacles encountered during the
activity, and it contextualized to a specific work environment. During this process, you also are required
to analyze various factors and skills that assist or hinder effective teamwork. You also have to consider
appropriate philosophy regarding team performances and the impact on behaviors.
After the in-class activity you will individually reflect on the various concepts and theories in a reflective
statement of your team performance, analyzing team dynamics, team members’ roles and behavior as
well as contribution.
The specific activities in the class are upon the decision of lecturers for each class
Structure of the assignment:
(1) An introduction of your team activities
(2) Critically analyze facilitators and obstacles that your group faced during the group work, and how
your team leaders and members managed them. Explain what makes the team effective or
ineffective.
(3) Critically analyze your team experience with theories and concepts of team dynamics and
organizational behaviors

(4) Widening your knowledge by critically analyzing and evaluating the relevance of team
development theories in context of organizational behavior concepts and philosophies that
influence behavior in the workplace. Accordingly, you are advised to choose a company to discuss
the effectiveness of teamwork and/or the role of the leader on its performance
Grading criteria
LO3 Demonstrate an understanding of how to cooperate effectively
with others
LO3&LO4
D2 Critically analyze and
evaluate the relevance of team
development theories in
context of organizational
behavior concepts and
philosophies that influence
behavior in the work place.
P3 Explain what makes an effective
team as opposed to an ineffective
team
M3 Analyze relevant team and
group development theories to
support the development of
dynamic cooperation.
LO4 Apply concepts and philosophies of organizational behavior to a
given business situation
P4 Apply concepts and philosophies
of organizational behavior within an
organizational context and a given
business situation.
M4 Explore and evaluate how
concepts and philosophies of
OB inform and influence
behavior in both a positive and
negative way.
I/ INTRODUCTION..................................................................................................................................8
II/ REFLECTIVE REPORT ON TEAM PERFORMANCE.................................................................................8
1. THE TEAM INTRODUCTION AND ANALYSIS.................................................................................................... 8
2. TUCKMAN’S MODEL.............................................................................................................................. 11

3. EDWIN LOCK & GARY LATHAM TEAM APPLIED...........................................................................................19
4. SMART GOALS.................................................................................................................................... 22
5. BELBIN MODEL..................................................................................................................................... 23
III/ THE EFFECTIVENESS OF TEAMWORK AND THE ROLE OF THE LEADER ON ITS PERFORMANCE..........28
1. COMPANY INTRODUCING........................................................................................................................28
2. TUCKMAN MODEL................................................................................................................................ 29
3. TEAM GOAL SETTING............................................................................................................................. 31
TEAM’S GOAL SETTING OF THE COMPANY BASED ON EDWIN LOCK & GARY LATHAM MODEL......................................31
III/ CONCLUSION..................................................................................................................................34
REFERNCE LIST:........................................................................................................................................... 34
I/ Introduction
As an opportunity to demonstrate a willingness to collaborate with others, based on an understanding of
group dynamics. In groups, we are required for five participants in an in-class, to test the effectiveness of
group and teamwork theories (Belbin, Tuckman, and hard or soft skills). The reflective report details the
challenges and roadblocks encountered during the activity and places them in the context of a specific
workplace. Various factors and skills that aid or hinder effective teamwork must also be examined during
this process. It must also take into account the right philosophy for team performance and the impact on
behaviors. Following the in-class activity, it will reflect individually on the various concepts and theories in
a reflective statement of team performance, analyzing team dynamics, team members' roles and

behavior, as well as contribution. The specific activities in each class are up to the lecturers' discretion.
This essay will explained the reflective report on team performance and the effectiveness of teamwork
and the role of the leader on its performance, also it will mentioned about the work in team of each
member include the company introduce such PepsiCo company.
II/ Reflective report on team performance
1. The team introduction and analysis
Soft skill’s defination
Character traits and interpersonal skills that characterize a person's relationships with others are known
as soft skills. Soft skills are seen as a complement to hard skills in the workplace, which refer to a person's
knowledge and occupational abilities. Soft skills, as opposed to intelligence quotient (IQ), are a term used
by sociologists to describe a person's emotional intelligence quotient (EQ) (IQ).
Soft skills have less to do with what people know and more to do with who they are. As a result, they
encompass the personality traits that determine how well one interacts with others and are typically a
distinct part of a person's personality. Employees who demonstrate a good combination of hard and soft
skills often see a higher demand for their services in a competitive labor market.
Soft skills are beneficial to businesses when they are practiced across the board. A collaborative spirit
among employees, for example, is critical. Team members who can collaborate effectively with people
from various generations and backgrounds are more productive and better able to focus on common
goals. When workers collaborate to complete tasks by sharing knowledge and tools, efficiency and output
improve. Learning new methods and technologies is also a desired soft skill for all employees.
Member introduce: there are five members in our team.
Group’s name: Banana Pinkish
ID Vietnamse name English name Types of age
1 Khoa vien Nathan Most beautiful and

yougest
2 Thanh Ngoc Rainie Decent
3 Minh Triet Ian Adorable and young
4 Quang Phuc Robin Decent
5 Anh Thu Ellies Oldest and decent
Types of Team
The Banana Pinkish team is a cross-functional group because all of the members have different skills.
However, task division is simple because the entire team is working toward a single goal. When working
in a group with a lot of flexibility and people with different skill sets, the leader's job is to assist the team
members while the project is being implemented. Despite the fact that each person will have a specific
task, due to their versatility, members can substitute or support one another in the project.
Factors enable the team effective and ineffective
A cross-functional team requires more than strong relationships; it also requires a common goal. While
the Banana Pinkish team must have a common goal, the team leader must assign individual tasks and
responsibilities to each member and hold them accountable for the mission's completion. Despite the
fact that the Banana Pinkish members have a variety of skills, they can still complement and support one
another. Every member's activity is objectively monitored and evaluated. Members' responsibilities are
determined by a variety of factors that contribute to their effectiveness, such as their abilities, strengths,
situations, personalities, and desires. Members of a team are always interacting and communicating
effectively with one another, and they are responsible for completing their tasks. More importantly, the
leader will be able to deal with issues quickly and effectively, as well as assist team members in
developing relationships, because there is trust and understanding among team members. rigid.
Problems will be solved and work will be more flexible with the help of nature and a group structure like
Banana Pinkish.
Team members’ skill: in our teamwork’s assignment, there are some soft skill techniques assist the team
more effective such as: