Organisational Behaviour Issues in Thames Valley Building Society

This presentation discusses the key organisational behaviour issues in Thames Valley Building Society, including ineffective leadership, lack of employee motivation, and conflicts. It provides relevant examples from the case study and recommends strategies to address these issues.

Thames Valley
Building Society
NAME, ID

Page of Contents
 Introduction
 Issue 1 – Ineffective Leadership
 Issue 2 – Lack of Employee Motivation
 Issue 3 – Conflict Management
 References

Introduction
Overview of the case study
The case study highlights upon Jane Taylor, a newly appointed assistant
manager trying to exercise her duties and responsibilities. She is expected
to regulate the day to day work of employees in order to achieve the
business goals. While doing the same, Tony Jackson, one of the employees
in the company is acting as an obstacle for Jane Taylor. The inability of
both the individuals to work in agreement with each other is imposing
severe threat to the functioning of the business firm. Moreover, the other
employees are also getting affected by the same and the overall business
environment of the company is suffering due to the same.
 Identification of the Three Key Organisational Behaviour Issues
 Inadequate Leadership
 Lack of Motivation among the employees
 Conflicts

Main Part
Issue 1 -Ineffective Leadership
 Definition of the Organisational Behaviour Issue
Inadequate leadership can be characterized as the inability and
incompetence of an individual to guide its subordinates in a
prominent and effective manner. It leads to major complications in
the function of the employee and may also result in unnecessary
stress within the working culture of the business firm.
 Relevant examples from the case study.
As per the case study, it can be seen that Jane is not able to exercise
and control the actions and behaviors demonstrated by Toney
Jackson in an effective manner. She is not able to guide him in an
appropriate way. She is not able to handle his antics and is
succumbed to his negative approach and is getting affected by the
same as well.

Theories of Leadership
 Authoritative leadership is form of leadership theory wherein
leaders are required to command the employee actions. The
employees are required to meet the standard of behaviors set by
the leaders and follow their commands and instructions in an
obedient manner.

Theories
 Situational leadership is firm of leadership theory in which leader
is required to exercise the leadership practices in accordance
with the respective situations and surroundings. The decision
making is facilitated depending upon the existing scenario in
order to take the most suitable actions in respect with the given
circumstances.

Recommendation (Issue 1)
 New and improved leadership reforms needs to be formulated by
Jane Taylor.
 The feedbacks and suggestions of the employees needs to be
taken into consideration and shall be given the necessary
appreciation as well.

Issue 2 -Lack of Employee Motivation
 Definition of the Organisational Behaviour Issue
Lack of employee motivation can be termed as the existence of
low degree of motivation within the employees. It restricts the
will and interest of the employees to provide their best towards
the accomplishment of organizational goals. Inadequate
motivation leads to reduction in the productivity as well as
profitability in the long run.
 Relevant examples from the case study.
According to the case study, it can be seen that work
environment in the respective firm is unable to provide the
necessary employee satisfaction and motivation to Graham
Wilkins.

Theories of Employee Motivation
 The Maslow’s hierarchy of needs theory suggest that an individual is
motivated to perform its daily obligations and duty to the maximum
efficiency by fulfillment of his or her basic needs and requirements.
The needs are arranged in an hierarchal order ranging from the
lowest level need up to the highest level need of the same.

Theories
 According to Vroom’s expectancy theory, the individuals are
motivated to become highly productive within their field of work
in two given condition. The first highlights upon the fact that their
hard work will provide them with the successful achievement of
the goals. The second reflects upon the idea that they will be
effectively rewarded for their contribution as well

Recommendation(Issue 2)
 In order to promote employee satisfaction, flexible working
condition needs to be provided to the employees.
 Open communication needs to be exercised and equal
opportunity should be given to each and every employee in order
to express their concerns and queries within the organizational
setting.
 Necessary rewards and compensation also needs to be provided
to the employees working in the organization in order to boost
their self-confidence and motivation to give their best
performance towards the achievement and realization of
organizational short-term and long-term goals and aspirations

Issue 3 - Conflicts
 Definition of the Organisational Behaviour Issue
Conflicts can be characterized as the existing disagreements within two or
more individuals in In a given setting. Conflicts can impact the harmony
and mutual understanding among the employees. It is the factor that can
also lead to strained relationships which can ultimately lead to adverse
implications on the working rapport and relationship between the
employees catering their services in the organization.
 Relevant examples from the case study.
In the given case study, it can be analyzed that the emerging conflicting
situations within Tony engine is likely to impact upon the entire work
scenario of the company. Hence, it is necessary for both the employees to
set aside their differences and clash of opinions and work in accordance
with each other in order to promote smooth Operation within the
concerned business entity

Theories of Conflict Management
 Collaboration Theory - In collaboration theory, both the parties
are at a win-win situation. It is a conflict resolution Tori which
reflect upon deriving a mutual understanding in regard with the
potential conflict by coming up with necessary solutions
collaboratively.

Theories
 Avoidance Theory - Avoidance is a form of conflict management
theory, in which the conflict is ignored by the employee and his
left for dissolution through a natural course without any
intervention. The respective form of resolution is not very healthy
as it is expected to rise again as the source of conflict continues
to exist despite ignoring the same.

Recommendation(Issue 3)
 In order to reduce conflicts, it is advisable that necessary inputs
are acquired from all the employees working in the organization.
 No discrimination should be exercised on the basis of color,
religion, nationality, culture, race etc.
 The individual should be given equal stretcher and position within
the organizational environment. Honesty respect and integrity
should be promoted within the work setting in order to persuade
the employs to work in accordance with ethics and governance
so as to reduce the chances of conflict and misunderstanding
within the same.

References
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