The DeVELOPING MANAGER INTRODUCTION 3 TASK 13 1.1 Personal characteristics and leadership characteristics in two hotel properties

THE DEVELOPING
MANAGER

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Comparison between distinct management styles.................................................................3
1.2 Leadership characteristics in two organisation.....................................................................4
1.3 Communication procedure in Hilton Hotel and Marriott Hotel............................................6
1.4 Organisation culture and alteration in chosen business........................................................7
TASK 2............................................................................................................................................8
2.1 Own management skills performance...................................................................................8
2.2 Personal strength, weakness, opportunities and threats......................................................10
2.3 Designing prior goals and objectives for develop own expectation...................................11
TASK 3..........................................................................................................................................12
3.1 Motivating or directing team towards achievement of goals and targets............................12
3.2 Managerial decision to support goal achievement and recommendation for improvement
...................................................................................................................................................13
TASK 4..........................................................................................................................................13
4.1 How managerial and personal skills can be support in career development.......................13
4.2 Career and personal development requirements, present day performance for produce
development plan......................................................................................................................15
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
Mangers are having a very strong position inside the company as they are performing a
very crucial role inside the company. They are responsible for handling all the important tasks of
then company and make sure that it is completed on time. Therefore, it is the basic responsibility
of company to take care of them so that they work with their full efficiency and increase the
productivity of the company. There are various types of roles that a managers plays inside the
company like a leader, motivator, performer etc. each of these roles are very important for the
company as through this this the employees feel motivated and perform in an effective manner.
This report is based on personal development and career of an individual in management. Here
different organisations will be referred in different tasks like in Task 1, Hilton Hotel and Marriott
Hotel will be used. The other companies that are Clayton Crown Hotel, Frankie & Benny's
restaurant and Thomas Cook. This report will discuss about the principles and practices of
behavioural management theory, potential of a prospective manager, managerial skills required
and a career management plan as well.
TASK 1
1.1 Comparison between distinct management styles
Since every manager is different so the methods used by them so as to manage their
employees is also different. So, the managers of the companies should know that which
management style will best for their company and will provide long term benefits to them as
well. Their main aim of using these styles is to make sure that employees are working in an
effective manner and their performance is also improving with time also. This will help them in
achieving the desired objective as well.
Hilton Hotel and Marriott hotels are considered as the top hotels in the hospitality
industry and are providing their services in an effective manner. Both of them are having
effective managers because of which all of their operations are being done in an effective
manner.
ASSUMPTIONS AND DRAWBACKS: In this, it is discussed that while selecting the
management style and theory , managers have to assume the that employees will favour these
management styles and will adopt it in their working style as well. This is very important for the

managers because if the management style will not be adopted by staff members then it will not
be a good position for the company.
The management styles that can be adopted by managers of Hilton Hotel and Marriott Hotel are:-
 Authoritative Style – If managers of Hilton Hotel and Marriott Hotel will adopt this
theory then here the managers, leaders and superiors authority will be having the whole
responsibility of taking decisions for the company without consulting their sub-ordinates.
So by this the employees become demotivated and loses their confidence as well.
 Participative management styles – here, the feedbacks play a very important role and if
managers of Hilton Hotel and Marriott Hotel will use this then the environment of the
company will become very much friendly and the employees will also perform in an
effective manner as they will be happy with the management.
 Free-rein management styles – here, the managers are not much in the functioning ifr
the company and the employees are given the authority to take the decisions for the
company and for themselves as well. So, if managers of Hilton Hotel and Marriott Hotel
wants that their organisation performs well then they should not adopt this one.
 Affiliative management styles – This management style is considered as very efficient
because here the managers plays a role of good listener as well so it is in benefit for the
company. Through this the managers will be in constant contact with the employees
which is a good factor.
1.2 Leadership characteristics in two organisation
It is very important for the managers to have leadership quality as well. This is because
they have to take care if the entire organisation and this can be done only when they will know
how to guide as well as motivate the employees so as to perform in a better manner. The various
leadership styles that can be adopted by managers of Hilton Hotel and Marriott Hotel are as
follows:
 AUTOCRATIC – If the managers of Hilton Hotel and Marriott Hotel will this style then
the leader will get the whole authority and responsibility to manage the whole work ifr
the company. They will take the decisions and will just convey it to the subordinates.
Here there is little or no sustainability.
 DEMOCRATIC – In this style, the subordinates are also involved in decision-making
process and the management value their contribution as well. But the final authority lies