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The Key Approaches of Operational Management | Mark & Spencer

Added on - 05 Feb 2020

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MANAGEMENT ANDOPERATIONS
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Definition and comparison of several roles and characteristic of a leader and manager.......3TASK 2............................................................................................................................................4P2 Explanation of roles of leaders and managers in different situational conditions.................4P3 Different hypothesis and models of leadership......................................................................5TASK 3............................................................................................................................................6P4 Explain the key approaches of operational management and the role of managers andleaders at the Mark and Spencer.................................................................................................6P5 importance of operation management...................................................................................7TASK 4............................................................................................................................................9P6 factors in the business environment impact on operational management decision makingby leaders and managers.............................................................................................................9CONCLUSION..............................................................................................................................10REFRENCES.................................................................................................................................11
INTRODUCTIONGovernance and trading operations isrelated with an area of management which includesdesign and monitoring the different types of production and redetermining of products andservices. The basic function is the strategic implementation and daily basis manufacturing ofproducts and services. Mark and Spencer is a famous multinational retailer company of UKlocated at Westminster London. the company is also related with the e commerce business fromMYNTRA.By e commerce or internet marketing the company can produce and diversified itsselling business through out the world with different scopes and challenges. products in aauthenticated and best way because its the fastest way off communicating with people in today'senvironment. The present report covers, the roles that leader and manager play within anorganization is explained. The role of leaders and managers in order to work with an effectiveand efficient manner (Musa, 2011).
TASK 1P1 Definition and comparing of several functions via characteristic of afollower and director.The functions of the leaders and managers distinct from one another moreover wholetradingfunctions carried several operated activities have certain level of sophistications.LeaderIt is a process of influence between the leader and those who are followers.Manager –Itdecides how the things getting done through the people. It describes what amanager does in order to controls the organizational members. The basic function of a manger isto control and direct the organization work force. A manager provides the definition of aneffective means of determining the company aims and objectives in order to envisages thedevelopment (Stadtler, 2015).1.In scrutinizing the effective functions operated by leadership and directors ofmark and Spencer,there is an assessment based on which they operates animportant function inplaying the responsibilities and different roles are givenaccording to their capabilities and functions.The role played by the leaders isdeclared as very important in order to control large team members at theorganization work place.There are several measures which has been taken insolving various conflicts at the work place by the leaders.They are veryresponsible in order to keep hold some duties and improve some planningstrategies at the work place.Therefore they provide measuresfor the delivery offavourablesresultstowards an administration offull fledged ideas. Leader is theperson whose role is to define employee’s instruction and guidance to a group ofindividuals. In Mark and Spencer’s managers defines leaders their roles for workwith the employees.Managers manage the flow of work in an appropriate manner. This company leaderscapabilities to run a successful store and control the wholesale head office and dealership storesin different countries (Modi, 2011).Flexibility- the managers and leaders of Mark Spencer are very flexible towards theirworking conditions and decision making analysis under the risky situations. Leaders have to takeimportant decisions in a very short span of time and managers have to focus on changingsituations according to goals and visualizations.
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